MyLivingChoice

Glenwood Health Center

4115 Glenwood Rd

3(46 ratings)· Decatur average: 4

Glenwood Health Center, photo 11 / 5

Quick Facts

Total units
225
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
225

What Families Think

Reviews of Glenwood Health Center are sharply divided: several families praise attentive, caring staff who go the extra mile for residents, while others report serious lapses in basic care, hygiene, and safety. The gap between the best and worst experiences described suggests care quality may vary significantly depending on staff and shift.

The Good

  • Staff members singled out by name for going above and beyond
  • Family noted visible improvement in a resident's grooming and health
  • Administrator described as visible on the floor, checking on residents
  • Some visitors reported no bad odors during their visits

The Bad

  • One report of a fall where no staff responded to calls for help
  • One report of a nurse walking past a fallen resident
  • One account described dirty linens, long dirty nails, and a bruise
  • One report meal plans ignored a resident's documented health conditions
  • One report described no security controlling who enters the building
  • One account alleged a discharge plan was mishandled, leaving care unarranged

AI-generated from reviews and community data.

Glenwood Health Center is a senior living community in Decatur, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 46 reviews.

About Glenwood Health Center

Glenwood Health Center is a skilled nursing and long-term care facility in Decatur, Georgia, licensed for 225 residents.

Family experiences at Glenwood are sharply divided. Some families report serious concerns about nutrition management, specifically that meal planning has not accounted for residents' medical conditions, and about basic hygiene and responsiveness to care needs. However, other families describe attentive staff who maintain residents' cleanliness, grooming, and dignity, with one family noting their brother's previously unhealed foot condition improved significantly during his stay. Individual staff members, including housekeeping and front-desk personnel, have been singled out for going "above and beyond" in their interactions with families and residents.

The facility maintains a 3 out of 5 Google rating based on 46 reviews, reflecting the mixed feedback families have shared about their experiences.

Types of Care at Glenwood Health Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Glenwood Health Center

3overall · 46 ratings combined

3★ on Google (46)

C B

May 2026

via Google

It's been a month since visiting my family and when I walked in the door she said help me, get me out of here And I was shock at see her condition, she had a bruise on her chest, her linen was soiled and her nails was long and dirty her hospital. Gown was dirty her tv was unplugged. I took it up myself to changed bedding I went in her closet and put on one of the gowns I bought, I washed her face and the nurse quote" you come in her tryin to change things I ask her to give me a list of her meds.the nurse said she's hollering disturbing the neighbors " I told management and she denied what she said in my face. Very very poor quality of care I I wouldn't say it if it wasn't true. I went next door to visit another Family member a young guy and he wasn't there I ask the same nurse where was he and she ask Is he your family I said yes, and said I don't know, as I'm walking down all his roommate stop me and said the nurse couldn't get a response and called 991 and took him about a week ago. they made false report to medicaid in my behalf and they force and over medicaid her all true

Renee Barber

Mar 2026

via Google

I would like to praise the staff at Harborview Glenwood. They go above and beyond caring for residents and meeting their needs. The housekeeping department does and excellent job keeping the facility clean and smelling great. The administrator Mrs. Evelyn is very active on the floors, making rounds and talking with residents and making sure resident care is top notch. She is an excellent leader. Great job everyone!!

.Mika Grant

Mar 2026

via Google

Terrible terrible terrible facility. My brother was admitted here for several severe health conditions. The nutritionist and kitchen staff does not adhere to or take into consideration, the patient’s health conditions when developing a meal plan. They were feeding my brother who is mentally ill meals that could worsen his medical conditions. When I spoke to the nutritionist/dietitian about it, she promised that she would make the change and the change never happened. He was in there for two weeks. In addition, while visiting this facility, I witnessed on several occasions, ill patients fall and call out for help and no one came - even had a nurse walk right past him, laying on the floor. Immediately walking into this facility reeks of urine. The nurses at the nurses station do not acknowledge visitors walking their floors. Anyone can enter the facility and there are no security measures. To make things worse, my brother’s discharge plan was screwed up and he was released home without the proper care which was supposed to be ongoing. The ball was dropped on the discharge plan and responsibility for his after care. This is a terrible facility And if you care anything about your loved one, you would not send them here

Tasha Paden

Jan 2026

via Google

I’d like to share a positive experience I had with Michael, who was extremely helpful when I was bringing items in for my aunt. Michael took the time to explain the facility and point out where everything is located. He was patient and thorough, answering the many questions we had. When he didn’t know an answer right away, he made a mental note, went to find out, and returned with the information. This gave us confidence as we navigated the building. There were other visitors in the building, and Michael offered additional reassurance by providing clear guidance and staying with us to ensure we understood the layout and process. Beyond helping us directly, he introduced us to the staff who would be assisting our loved one, Mia, which added a wonderful, welcoming touch.Overall, Michael’s helpful spirit and attentiveness made the experience smoother and more comfortable during a time when clarity and support are much appreciated. If you’re visiting Harborview, you’re likely to encounter a similarly supportive atmosphere thanks to staff members like Michael and Mia.

Martie Brackett

Nov 2025

via Google

My Brother has been living here for almost 6 months. At first I wanted to move him closer to me. (I'm an hour and half away.) But after seeing how good he is taken care of I just can't move him. He is always clean, his face is shaved, nails are clean and clipped and he is happy. He actually has a shoe on his left foot and he hasn't wore a shoe on that foot for about 8 years!! His foot is healed and looks so good!! I cannot believe how good he looks now. Yes, the home could use some improvements but I have never smelled a nasty or dirty smell any time I visit. I want to five a big shout out to Miss Turquoise for taking the time to let me know when he needs anything! She is precious! Thank you to ALL the staff for taking care of all our loved ones.

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Government Inspection History

6 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 3, 2026Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

Jul 29, 2025Health Complaint4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 4, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025

Oct 11, 2024Fire Safety StandardHealth ComplaintHealth Standard31 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 5, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2024

  • Have properly sized and located compartments to protect residents from smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Provide properly sized and located linen or trash receptacles.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Meet Health Care Facilities Code mechanical requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

Mar 11, 2024Health Complaint2 citations
  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 25, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2024

Jul 21, 2023Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 11, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

Apr 13, 2023Fire Safety StandardHealth Standard11 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Glenwood Health Center offer?

Glenwood Health Center offers Skilled Nursing / Long Term Care.

Where is Glenwood Health Center located?

Glenwood Health Center is located at 4115 Glenwood Rd in Decatur, Georgia.

What do families say about Glenwood Health Center?

Reviews of Glenwood Health Center are sharply divided: several families praise attentive, caring staff who go the extra mile for residents, while others report serious lapses in basic care, hygiene, and safety. The gap between the best and worst experiences described suggests care quality may vary significantly depending on staff and shift.

How did Glenwood Health Center do on recent health and safety inspections?

Glenwood Health Center had 6 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Glenwood Health Center?

Submit the Request Information form on this page to connect with Glenwood Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Glenwood Health Center? Claim this listing to update photos, pricing, and details. It's free.

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