Columbia Senior Residences at Decatur East

Edith White

Jan 2026

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I would not have been able to complete this process without Miss Diane. She’s very knowledgeable. Her personality fills the room and she is incredibly professional. Every question that I had she answered every documentation that I needed she knew in advance just from the interview. I am incredibly happy with how everything turned out. She is an asset to your organization and I’m looking forward to living in this beautiful community.<br>Thank you, Miss Diane!

Jane Cunningham

Dec 2025

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Really nice .one of our relatives moved in there recntly

Enerstine Best

Sep 2025

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Very spacious nicely designed.

Harry Mitchell

Sep 2025

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My mother was charged for March rent after she had moved out in mid-February 2025, and the money was never returned. My mother had been a tenant at one of the Columbia Senior Residence properties for over five years. After being diagnosed with early dementia in May 2023, she gradually could no longer care for herself. I took her to live with me, but she refused to give up her apartment. So, while she lived with me, she continued to pay for an empty apartment until December 2024, when she gave notice that she would not renew her lease.<br><br>In February 2025, I had moved her out and posted a glowing review of the support provided by the property manager and the on-site team. I did not realize at the time that it was only part of the transaction, and my experience on the other part was dramatically different from the first. I think this is entirely unacceptable and quite egregious. To start, the fact that my mother gave the required notice two months before moving out should have avoided this issue. After moving out around the 17th of February, she was charged for March rent. To make it worse, that money still has not been refunded.<br><br>My mother has since passed away, and despite my constant follow-up with the property manager. I feel like we were being taken advantage of because my mom is gone, and I am not a Georgia resident to fight the issue. I was initially disappointed that the problem occurred. I feel that she is being cheated out of her money, which has hindered my ability to honor one of her final wishes. I’ve tried sending emails, sent a letter to an executive, and never received a response or resolution. All I want to do now is complain.

Nancy Baines

Jun 2025

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I lived at this property for six years (November 2018 - November 2024)! Approximately 7 months later after moving, I have yet to receive my deposit. I notified management and was told she was following up with an email twice. Finally, I contacted the cooperate office to check the status. The young lady took all my information, to include my current address. After not receiving my refund, I called the cooperate office again to check the status. After the lady checked with accounting, I was told, "an invoice was never submitted for my refund." I have contacted the property twice since then to speak with Diane, to no avail.<br><br>I'm very disappointed in how this matter is being handled. They wanted their rent on time, but can't refund your deposit in a timely matter. Now I will take the next available resource in getting my refund!