Glendive Medical Center

3(47 ratings)

1 / 5

Quick Facts

Total units: 36
Medicare rating: 3 of 5
Ownership: Non profit, Corporation
Certified beds: 36
Inspections: View history (35 citations)
Setting: Skilled nursing unit inside a full-service hospital
Therapy access: On-site occupational, physical, and speech therapy

What Families Think

Glendive Medical Center's skilled nursing/long term care unit is part of a larger hospital campus in Glendive, Montana. Reviewers consistently praise the nurses and staff for compassionate, attentive care of family members, while sharply criticizing the hospital's billing practices and front-office communication.

The Good

Nurses repeatedly described as caring and attentive
Staff went out of their way to help families
Compassionate care during difficult, long-term illnesses
On-site OT, PT, and speech therapy services

The Bad

Multiple reports of confusing, aggressive, or inaccurate billing
One report of rude, disorganized front-desk communication
One report of poor anesthesia care during a procedure
No published pricing information available

AI-generated from reviews and community data.

Glendive Medical Center is a senior living community in Glendive, Montana offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 3.0 out of 5 across 47 reviews.

About Glendive Medical Center

Glendive Medical Center is a skilled nursing / long term care community in Glendive, Montana. The community is licensed for up to 36 residents.

Families rate Glendive Medical Center 3 out of 5 based on 47 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Glendive Medical Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

24-Hour Staff
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Security

Activities

Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Glendive Medical Center

3overall · 47 ratings combined

3★ on Google (47)

Write a review

Jerry Bowles

Apr 2026

via Google ↗

Our daughter Sina loved the fusion nurses and Dr Kidd while she was there for over 3 years with metastasized cancer. They treated us with grace and kindness answering our many questions with honesty and kindness.

Katie Becker

Mar 2026

via Google ↗

My advise is to travel elsewhere. This hospital's pricing is absolutely unacceptable. Ladies, over $20,000 for a routine delivery is outrageous and will devastate your family's financial stability. There is no justification for costs this inflated! The anesthesia experience was equally troubling. The epidural process was handled with a level of care and precision that fell far below what any patient should expect, especially during childbirth. The result was unnecessarily painful, drawn-out procedure followed by hours of complete immobility due to the poor judgement of the anesthesiologist and overdose of medication administered. For prices this extreme, the quality of care should be exceptional. Instead, I left feeling overcharged, dismissed, and deeply disappointed. I strongly urge anyone considering this hospital to look elsewhere.

The Goose Is Loose

Jan 2026

via Google ↗

The only reason for two stars is the nurses.. they hold this hospital up on thier shoulders. For real, they are awesome. The billing department is an ABSOLUTE JOKE.... J.O.K.E and, it isn’t a funny joke either. Sending bills to collections without sending a bill to the patient? Yep, they do it. Overcharge and double bill? Yep, they do it. Cancel autopayment and then call you asking why you haven't paid? Yep. They always try to deny it but, it all happens. GMC COULD be a great hospital but... I will go elsewhere because of their notoriously atrocious billing department. Im honestly surprised how there has not been a class action lawsuit against GMC, I am sure one will be on the way, very soon.

Marlette Nelson

Jun 2025

via Google ↗

Our experience with the receptionist at this therapy center has been extremely disappointing and stressful. I have been bringing my 9-year-old son, who has Down syndrome, for OT, PT, and speech therapy since September. While the therapists themselves have been helpful, the front desk experience has consistently been the worst we’ve encountered anywhere. The receptionist is rude, inflexible, and completely lacking in communication. Recently, after my son had surgery, we tried to schedule a PT appointment. Even though we are existing patients, we had to wait three weeks because the schedule was full. On the day of the appointment, she made a loud and public scene demanding paperwork that I had already submitted, as if I hadn’t done my part. It was humiliating and completely unnecessary. Throughout our time here, we’ve had repeated issues with her. She has shown no courtesy, no willingness to help, and no accountability. For example, we were not even informed that our speech therapist would be out for three months on maternity leave until after she was already gone—something that should have been communicated well in advance. It’s disheartening to have to deal with such disrespectful and unprofessional behavior, especially in a setting that is supposed to be supportive and accommodating to children with special needs. This kind of treatment adds unnecessary stress to families already carrying a heavy load.

mandie melton

Sep 2023

via Google ↗

The staff at GMC was amazing when my family needed them the most. They took excellent care of my grandma while she was there. They made sure we had what we needed and what she needed every step of the way. Nurses went out of their way to accommodate us.

Government Inspection History

3 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 11, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations

Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Oct 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Provide properly sized and located linen or trash receptacles.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

Aug 1, 2024Fire Safety StandardHealth Standard12 citations

Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

Aug 16, 2023Fire Safety StandardHealth Standard9 citations

Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Glendive Medical Center offer?

Glendive Medical Center offers Skilled Nursing / Long Term Care.

Where is Glendive Medical Center located?

Glendive Medical Center is located at 202 Prospect Dr in Glendive, Montana.

What do families say about Glendive Medical Center?

How did Glendive Medical Center do on recent health and safety inspections?

Glendive Medical Center had 3 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Glendive Medical Center?

Submit the Request Information form on this page to connect with Glendive Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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