4.5(334 ratings)· Pembroke Pines average: 4.7
1 / 5CMS Care Compare
Reviewers for Glades West are largely positive, praising the cleanliness of the facility, the compassion of nursing and rehab staff, and successful rehab outcomes like hip replacement recovery. However, one detailed review raises serious concerns about understaffing, delayed diaper changes, and missed activities on at least one unit.
AI-generated from reviews and community data.
Glades West Rehabilitation & Nursing Center is a senior living community in Pembroke Pines, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 334 reviews.
Glades West Rehabilitation & Nursing Center is a 120-bed skilled nursing and long-term care facility in Pembroke Pines, Florida. The community serves patients recovering from surgery and those requiring ongoing medical care.
Families highlight the cleanliness of the facility and the attentiveness of the rehabilitation and nursing staff. Multiple families noted that therapy teams successfully mobilized residents, getting them out of bed for gym sessions and meals, and praised named staff members for their caring approach. One family wrote, "The quality of care is professional, compassionate & warm." Food quality and the garden area also received consistent mention. However, one family raised concerns about staffing responsiveness and care gaps, noting difficulty with mobility support for a resident on oxygen.
Glades West holds a 4.5 out of 5 Google rating across 334 reviews, reflecting broadly positive family experiences alongside some variation in individual outcomes.
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Help Me Choose4.5overall · 334 ratings combined
4.5★ on Google (334)
Carlos M Camacho
Jun 2026
On April 29, 2026 I had hip replacement surgery to my left leg. That was followed by a month day at Glades West rehab center. I was there for a month and was able to walk with minimal assist device. My experience was so good that I have now had my second surgery on the right hip and I am back here at Glades West rehab center for rehab. I highly recommend them.
Maria Hintze
May 2026
I needed to get a nursing/rehab facility for a loved one, asap. From the possible choices we were given, Glades West was the only one beautiful inside and out. The quality of care is professional, compassionate & warm, and so is the staff! I highly recommend it.
Marta Gonzalez
Aug 2025
One Word to describe Glades.. NEGLIGENCE. I’ve been holding off on writing this review, but I owe it to families to let them know how things are run here. The PTs are great. The rooms are clean. That is about it on the pros. My aunt is a fall risk on oxygen. She would like to but can’t go to the restroom on her own because the oxygen doesn’t reach, so she has to wear a diaper. She sits for hours in a soiled diaper. I understand that there are other patients, but this facility needs to hire more help to cover all of the patients in a more timely manner. They have one person on the third floor who showers the patients, changes the diapers, and feeds the patients.. ONE person. This person is obviously spread thin and gets agitated if you ask or make any comments (in a non-aggressive way). They have a whole calendar of daily activities.. my aunt sits in her chair waiting all day long to go to the activities but no one comes to take her. She either misses the activity or shows up too late to enjoy it. These are senior citizens who can’t wheel themselves to the events. No one is checking in during the day to see if they want to go. The patients are lucky if they are remembered. I came to take my aunt to the nail painting activity. They weren’t taking her because supposedly they had run out of oxygen tanks.. at a place.. with oxygen dependent patients.. RED FLAG. I straight up told the nurse that’s ridiculous and miraculously oxygen tanks were found. Now I’m actively sitting in the second floor where the activity is supposed to take place and no one is here painting nails. So now I’ll wheel her back to her room, ask for them to change her soaked through diaper, and have them put her in bed. She is tired of sitting in the wheel chair since breakfast this morning. If the patient is at risk of aspiration, they are fed the same bland for morning and night, everyday. Again, the PTs are great and do their jobs.. but all of the nursing staff could use work or maybe just more help. This place isn’t worth $700-800 dollars a day. LOOK ELSEWHERE, try to get into st Catherine’s in Hialeah. My uncle was there and liked it. It’s impossible to have piece of mind here because they are not caring for the patients like their website says. Don’t let the positive reviews fool you. It isn’t like that here. *update* I’ve asked for the group of nurse just chatting it up to change her diaper.. that hasn’t been changed since the morning, it’s almost 4pm.. it’s been 30min and we are still waiting for someone to come.
RE Steen
Apr 2025
This is the "Hilton"of rehabilitation and nursing home facilities. The PT, nursing and adminstration staff are compassionate and professional. A special thanks to Juliett, Natalia, Quincy, Mckenzie, Pearl, Miguel and PT staff. Adonis the transport driver is an outstanding. All the areas were super clean and the garden area a nice bonus. The food was good and hot. We are so grateful to their Social Worker Denise truely a caring professional. Thank you again Brian and Chere Reynolds
Benibel VP
Mar 2024
My aunt was admitted to Glades Rehab and she had a special experience. The facility is very clean and pleasant to the eyes. The nutrition/rehab staff (Pearl, Camilo, Dora, Aura, Armando & Carlos) were extremely caring and attentive to her. They got her out of bed to go to the gym for therapy and to the courtyard for meals. Osmany, social worker, was extremely helpful and supportive. Marilyn, leadership position, was very kind and understanding. They all took incredible care of her and I will be forever grateful.
3 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Glades West Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
Glades West Rehabilitation & Nursing Center is located at 15955 Bass Creek Road in Pembroke Pines, Florida.
Reviewers for Glades West are largely positive, praising the cleanliness of the facility, the compassion of nursing and rehab staff, and successful rehab outcomes like hip replacement recovery. However, one detailed review raises serious concerns about understaffing, delayed diaper changes, and missed activities on at least one unit.
Glades West Rehabilitation & Nursing Center had 3 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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