Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2002
Home Health Compare
Gentle Care is a home health agency serving Miami, Florida offering Home Health. Families rate it 4.2 out of 5 across 5 reviews.
About Gentle Care
Gentle Care is a Medicare-certified home health agency serving Miami, FL and has been Medicare certified since 2002. Services offered in the home include skilled nursing, physical therapy, occupational therapy and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Gentle Care 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Gentle Care
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4.2overall · 5 ratings combined
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Medicare Quality of Care
Gentle Care is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Home health aide
What patients say
- Would definitely recommend the agency89%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way95%US 89%
- The team communicated well79%US 86%
- The team discussed medicines, pain and home safety73%US 82%
27 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community59%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)17%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around96%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing88%US 86%
- Patients' breathing improved73%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations12%US 61%
Service area
Gentle Care reports serving 50 ZIP codes, including Miami, Hialeah, Miami Beach, Homestead, Key Biscayne, Miami Gardens. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107711. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Gentle Care offer?
Gentle Care offers Home Health.
Where is Gentle Care located?
Gentle Care is located at 1790 Sw 27 Ave in Miami, Florida.
Does Medicare cover care from Gentle Care?
Yes. Gentle Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Gentle Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Gentle Care?
Submit the Request Information form on this page to connect with Gentle Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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