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Genezen Home Health Care Services, Inc.

25910 Acero, Suite 110

5(1 rating)· Mission Viejo average: 4.7

Genezen Home Health Care Services, Inc.

Quick Facts

Medicare quality
2.0 of 5 stars

Home Health Compare

Medicare certified
Since 2019

Genezen Home Health Care Services, Inc. is a home health agency serving Mission Viejo, California offering Home Health.

About Genezen Home Health Care Services, Inc.

Genezen Home Health Care Services, Inc. is a Medicare-certified home health agency serving Mission Viejo, CA and has been Medicare certified since 2019. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Genezen Home Health Care Services, Inc. 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Genezen Home Health Care Services, Inc.

Home Health

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Reviews of Genezen Home Health Care Services, Inc.

5overall · 1 ratings combined

5★ on Google (1)

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Genezen Home Health Care Services, Inc., never sold or shared.

Medicare Quality of Care

Genezen Home Health Care Services, Inc. is a Medicare-certified home health agency (certified since 2019). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency65%US 79%
  • Rated their overall care 9 or 10 out of 1070%US 85%
  • Care was given in a professional way84%US 89%
  • The team communicated well82%US 86%
  • The team discussed medicines, pain and home safety78%US 82%

22 completed patient surveys, 11% response rate.

Hospital outcomes

  • Discharged to the community80%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)17%US 11%Worse than

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around64%US 83%
  • Patients got better at getting in and out of bed59%US 83%
  • Patients got better at bathing78%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly69%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)2%US 0%
  • Discharge function score met or exceeded expectations35%US 61%

Service area

Genezen Home Health Care Services, Inc. reports serving 50 ZIP codes, including Irvine, Santa Ana, Corona, Garden Grove, Mission Viejo, Moreno Valley, Orange, San Clemente, Aliso Viejo, Anaheim and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 559045. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Genezen Home Health Care Services, Inc. offer?

Genezen Home Health Care Services, Inc. offers Home Health.

Where is Genezen Home Health Care Services, Inc. located?

Genezen Home Health Care Services, Inc. is located at 25910 Acero, Suite 110 in Mission Viejo, California.

Does Medicare cover care from Genezen Home Health Care Services, Inc.?

Yes. Genezen Home Health Care Services, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use Genezen Home Health Care Services, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Genezen Home Health Care Services, Inc.?

Submit the Request Information form on this page to connect with Genezen Home Health Care Services, Inc. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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