MyLivingChoice

Gardenview Home Care

1675 Whitehorse Mercerville Rd Ste 202

3.6(10 ratings)· Hamilton Township average: 4.5

Gardenview Home Care — photo 11 / 2

Quick Facts

Staff language
Many aides speak French or Creole, not English

What Families Think

Reviews for Gardenview Home Care are mixed, with several families praising compassionate caregivers and a smooth, responsive intake process, while others report serious problems with aide reliability and communication. A recurring theme is that many aides speak French or Creole rather than English, which has caused difficulty for some families trying to communicate care needs.

The Good

  • Caregivers described as knowledgeable and compassionate
  • Responsive, warm patient intake coordinator
  • Nurse-led smooth start of services
  • Aides described as friendly and helpful

The Bad

  • Multiple reviewers report language barriers with French/Creole-speaking aides
  • One report of aide no-shows and unresponsive agency follow-up
  • One report questioning an aide's legal work status
  • One report of property damage caused by an aide

AI-generated from reviews and community data.

About Gardenview Home Care

Gardenview Home Care provides home health and hospice services in Hamilton Township, New Jersey. The agency serves clients requiring skilled nursing, aide support, and end-of-life care in their own homes.

Family experiences with the agency are mixed. Several families praise the warmth and professionalism of staff, noting that caregivers are compassionate and go the extra mile to ensure comfort. However, a recurring and significant concern across reviews centers on language barriers—multiple families report difficulty communicating with aides who speak primarily French or Creole, making it challenging to convey care needs. Additionally, one family experienced serious reliability issues, including an aide who stopped showing up without proper communication from the agency about the situation.

Gardenview Home Care holds a 3.6 out of 5 Google rating based on 10 reviews. Responses range from highly positive accounts of responsive, knowledgeable care to critical feedback about staffing consistency and communication gaps that affect day-to-day service delivery.

Types of Care

Home Health and Hospice

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Reviews

3.6overall · 10 ratings combined

3.6★ on Google (10)

WHA WHA

Jun 2026

via Google

This agency assigned an aide to me. She started on a Thursday and called out that next Saturday. Came back the following Tuesday-Friday. Didn't show up any assigned days after that. Let the agency know that following Monday after they ignored my calls and called me to ask if had shown up. Its been a week and I still haven't heard from anyone at the agency. This is not the agency to use if you're looking for reliable care or concern for yourself or your loved one.

Ale Ister

Mar 2026

via Google

DO NOT USE THESE PEOPLE...they send out people who mostly can't speak and/or understand English. They mostly only understand French/Creole. They are always friendly and willing to help which is appreciative but if you can't communicate due to the language barrier you are screwed. The coordinator that I can't name here claims she talks to them just fine which I think is not telling the truth. All I needed was help but given aides who don't drive, don't speak or understand English and sometimes their legal status is in question. One caused us a major plumbing problem because she took the strainer out of our kitchen sink and then washed dishes causing a clog. Stay away

Yitz Bah

Nov 2025

via Google

Aides are very friendly, BUT if you don't speak French good luck trying to understand them. All 3 I've had the past few months I've had trouble communicating making it difficult to get help. It's not fair I have to be the one to translate what I need to French using translations websites.

Ezrie Myers

Oct 2023

via Google

Gardenview Home Care has been an absolute blessing! Jennees, the Patient Intake Coordinator, was so warm and welcoming making sure my grandmother had what she needed. The nurse who came ensured services started smoothly. The level of care and professionalism they offer is truly impressive and better than some other agencies we hired in the past. Thank you, Gardenview Home Care, for your exceptional service!

Danny Moallem

Feb 2023

via Google

I highly recommend Garden View Homecare to anyone in need of exceptional in-home care services. The caretakers are knowledgeable, compassionate, and truly dedicated to providing the highest quality of care to their clients. The caretakers go above and beyond to ensure that their clients are comfortable and happy. The team is also incredibly responsive and proactive, always ensuring that any issues are resolved promptly. Thank you, Garden View, for the wonderful care that you provide

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