Brandine S.
Jul 2026
My mother stayed here in March of this year. She left by ambulance with a number of infections and told the hospital that she felt unsafe and feared for her life at Garden Crest. She died shortly after.
1 / 5Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 72
- Inspections
- View history (67 citations)
- Licensed operator
- Garden Crest Convalescent Hospital, Inc.
- Transportation
- Coordinates transport to outside doctor appointments
- Hospital referrals
- Receives patient referrals from Kaiser Permanente
- Stay length
- Offers short-term rehab stays
CMS Care Compare
What Families Think
Reviews for Garden Crest are sharply split: many families praise the nursing and rehab staff for compassion, attentiveness, and helping loved ones regain strength after falls or hospital stays, while other families report serious neglect, unsanitary conditions, and unresponsive administration. Kaiser Permanente appears to be a regular referral source for patients coming to this skilled nursing facility.
The Good
- Nursing and CNA staff praised for compassion and attentiveness
- Physical therapy team called effective and motivating
- Case workers help coordinate discharge and follow-up care
- Transportation arranged for outside doctor appointments
- Garden views and outdoor space appreciated by visitors
The Bad
- Multiple reports of delayed or neglected diaper changes
- Several reviewers describe the facility as outdated and unsanitary
- Some reviewers cite unprofessional or rude administration and staff
- One family reports meals don't accommodate diabetic needs
- One report of poor communication during a serious health decline
AI-generated from reviews and community data.
Garden Crest Rehab Center is a senior living community in Los Angeles, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.6 out of 5 across 40 reviews.
About Garden Crest Rehab Center
Garden Crest Rehab Center is a skilled nursing and long-term care facility in Los Angeles, California. The facility provides post-acute rehabilitation and hospice-adjacent care for patients recovering from surgery or illness.
Family accounts of care quality are sharply divided. Multiple families praise the nursing and clinical staff for attentiveness, skill, and compassionate bedside manner. One family noted the "personnel" and "human care and dignity" as what sets the facility apart; another found their father's rehabilitation after a leg fracture successful and described staff as "AMAZING." Families also mention the property's scenic neighborhood setting and garden views as calming elements of the environment. However, several families report serious concerns: premature discharge while a patient was still on antibiotics, delayed notification of a death, and inconsistent responsiveness from front-desk staff. The physical plant itself draws criticism for outdated appearance and furnishings.
Garden Crest holds a 3.6 out of 5 Google rating based on 40 reviews. Prospective families should speak directly with the facility about specific care protocols and visit in person, as experiences appear to vary meaningfully depending on individual patient needs and timing.
Types of Care at Garden Crest Rehab Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Garden Crest Rehab Center
3.6overall · 87 ratings combined
3.6★ on Google (40) · 3.6★ on Yelp (47) · Yelp page ↗
Curtis H. M.
May 2026
Garden Crest is fantastically fun, with a seriously skilled staff. I had major cancer surgery that required me to have care in a skilled nursing facility. When I arrived I immediately felt the warmth and comfort of a Family of professionals, compassionate and poised to serve. The Dr's, Nurses and wound care team amazed me along with PT/OT as they were all thoroughly aware of my needs and provided the type positive form of assistance required to get me home!!! The food was exceptional and they were always intune with holidays and special occasions including candle light dinners! My experience with everyone that engaged me was uplifting and encouraging!!! Thank you, thank you, thank you!!!! Curtis Moore.
A
via YelpAmy R.
Apr 2026
My father just came home from here and it was a great experience. The people working there were so kind and took wonderful care of him. He had been at another facility last time and it was not good at all so we were so relieved when he was happy. The building is a little old but the people are just great.
Koko Ramos
Apr 2026
Thank you to the Garden Crest team, nurses and rehab. You guys did a tremendous job with my mom from not being able to walk to getting her up and walking stuff is very attentive And always answering all types of questions I had thank you to everyone
George Zinelis
Mar 2026
Great place, and great people to take care my father. Thank you, George (son)
Government Inspection History
19 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 12, 2026Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2026
Jan 13, 2026Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Dec 17, 2025Fire Safety StandardHealth Standard13 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Jan 13, 2026
Aug 28, 2025Health Complaint3 citations
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 23, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2025
Aug 20, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2025
May 28, 2025Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2025
May 16, 2025Health Complaint1 citation
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Feb 12, 2025Health Complaint1 citation
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Feb 3, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2025
Nov 15, 2024Fire Safety StandardHealth Standard11 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Dec 8, 2024
Sep 19, 2024Health Complaint3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Jul 30, 2024Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024
Apr 23, 2024Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 16, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024
Apr 9, 2024Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024
Jan 12, 2024Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2024
Nov 16, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Include a process for Emergency Preparedness collaboration.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 17, 2023
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 17, 2023
Provide a means of sharing information on occupancy/needs.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 15, 2023
Sep 22, 2023Health Complaint1 citation
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2023
Aug 23, 2023Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023
Jul 12, 2023Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Garden Crest Rehab Center offer?
Garden Crest Rehab Center offers Skilled Nursing / Long Term Care.
How much does Garden Crest Rehab Center cost?
Garden Crest Rehab Center has not published its pricing. For context, communities in Los Angeles that publish rates start around $4,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Garden Crest Rehab Center located?
Garden Crest Rehab Center is located at 909 Lucile Ave. in Los Angeles, California.
What do families say about Garden Crest Rehab Center?
Reviews for Garden Crest are sharply split: many families praise the nursing and rehab staff for compassion, attentiveness, and helping loved ones regain strength after falls or hospital stays, while other families report serious neglect, unsanitary conditions, and unresponsive administration. Kaiser Permanente appears to be a regular referral source for patients coming to this skilled nursing facility.
How did Garden Crest Rehab Center do on recent health and safety inspections?
Garden Crest Rehab Center had 19 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Garden Crest Rehab Center?
Submit the Request Information form on this page to connect with Garden Crest Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Garden Crest Rehab Center? Claim this listing to update photos, pricing, and details. It's free.
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