1 / 5CMS Care Compare
Reviewers describe serious concerns about care quality and facility upkeep at Gadsden Health and Rehab Center, including reports of untreated bed sores, rude staff, and cleanliness issues. A few reviewers noted kind individual staff members and therapy personnel, but the overall picture painted by recent reviews is troubling.
AI-generated from reviews and community data.
Gadsden Health And Rehab Center is a senior living community in Gadsden, Alabama offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.0 out of 5 across 42 reviews.
Gadsden Health and Rehab Center is a skilled nursing facility in Gadsden, Alabama, offering 168 beds with long-term care and rehabilitation services. The facility has served the community for 60 years and is staffed with trained and dedicated personnel committed to compassionate care.
The center provides a variety of services designed to facilitate transitions from hospital to home as quickly and safely as possible. The facility strives to deliver the highest level of rehabilitation and skilled nursing care, with a mission to enhance the quality of life for each resident in a caring environment.
Gadsden Health and Rehab Center is a proud recipient of the AHCA/NCAL Bronze National Quality Award, reflecting its commitment to quality standards in senior care.
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Help Me Choose3overall · 42 ratings combined
3★ on Google (42)
SoFloTravels
Jun 2026
These people we’re so rough with my mom that they caused her to have open wounds all over her backside. The nurse couldn’t be bothered to be gentle with her and was extremely rough. My mom was afraid to say anything against the nurse who was extremely rough with her because that nurse was the only one taking care of her. The only reason anyone found out about it was because she had to go back to the hospital. Please do not send your love one here they will be in danger.
Karen Tubbs
Mar 2026
Mothers was there 14 days in rehab. They sent her home and she had a gauze on her back. I removed it and she had an open wound. Bed sore. It was not recorded and nobody was told. Do not trust any of them with your loved one. I told the director and sent her pics. She said she would investigate. Of course I haven't heard anything. Very rude staff. And im not talking about the aids.
Tim Dail
Jan 2026
I would not give any stars if it were possible. The outside entrance looked sketchy as you drive by the dumpster and debris. The parking lot does not have a good flow and is not well marked. The rails going to the entrance are in need of painting and the ash tray by the door was full of cigarette butts in need of emptying. The door I did not know was locked and you needed a code to enter. I pulled on the door and it is weak and flexible from people pulling on it to get it open. No visible security staff upon entrance. The hallways looked well kept but when we entered the room that our family member was to be staying in. Dead roaches on the floor, walls were in need of painting and had chips, scuffs, and black marks on them. The in-room air conditioner was in serious need of cleaning. The coils were covered in what I can only assume was filth and mold. Lighting was poor and the outer door into the courtyard would not lock. There was one young staff member that was very nice and tried her best to help. BUT, my family member need various medical supplies and equipment that they either did not have enough off or we were led to feel they though our family members medical needs were to much for them. One would think that a bed side potty chair would be easy to get but one was not available, so they got a bed pan. The leadership staff members were not receptive to our concerns off their cleanliness, their lack of medical equipment and overall attitude regarding our concerns. They were at times rude and confrontational toward family members that had not said anything to them. To say I would never go back is an understatement and there really needs to be some management adjustments along with thein-house maintenance crew. For the cost that our insurance pays, you expect a nice facility and a well kept and supplied facility. But if you cutting corners to save money then you are cheating both the patient and the insurance companies. My advice is DO NOT LET YOUR FAMILY MEMBERS GO HERE!!!!!!
Mylee Anderson
Jan 2026
Literally ZERO stars. Do NOT put your family in this facility. There is mold on the vents, bugs in the rooms, doors to outside don’t lock, and the staff is rude! My 86 year old grandmother went here from the hospital and they couldn’t even be bothered to get her a bedside commode. This place needs to be closed down!
Terri Noojin
Sep 2023
My sister was here recently and I would give zero stars except for the few friendly staff members. She had been there 9 & 10 years before and it appears there has been no updates or painting since. One RN was so rude three times back to back that I was actually afraid to leave thinking if she’s that bad when family is here, there’s no telling how she is when no one is here. One example is when she and an aide were in after a bathroom visit and my sister had repeatedly stated she wanted to lie down. This was about 4:30pm so it meant she’d have to eat dinner in bed which she was fine with. The RN was so rude to her and said we don’t have time to come put you back in the chair then back to bed tonight! Then she rolled the chair out of the room and hid it! The food was disgusting 90+% of the time - although the menu made it look good. The PT and OT personnel were sweet as can be - but seriously they got her 50 min plus time there and back per day and said that’s all they allow. So 23 hours in her room and she wasn’t able for family to take her out. The bedside commode had two legs bent - one so bad I couldn’t imagine putting anyone in it. The time to get anyone in there for bathroom assistance was so long she had at least three accidents. After two full days thank goodness my niece decided to put her somewhere else. The second place gives three hours OT/PT plus group therapy another hour l. It’s like a hosp setting where they see drs and the staff acted like they liked their job. It made my sister want to look nice and try harder. GHRC used to be a nice place but please don’t send a loved one there!
3 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2018
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2018
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2018
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Gadsden Health And Rehab Center offers Skilled Nursing / Long Term Care.
Gadsden Health And Rehab Center is located at 1945 Davis Drive in Gadsden, Alabama.
Reviewers describe serious concerns about care quality and facility upkeep at Gadsden Health and Rehab Center, including reports of untreated bed sores, rude staff, and cleanliness issues. A few reviewers noted kind individual staff members and therapy personnel, but the overall picture painted by recent reviews is troubling.
Gadsden Health And Rehab Center had 3 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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