eartha knight
May 2026
I met the physical therapist vy the name of Regina. She came in to take Mrs Norris for PT. She was very nice and answered our questions
Future Care Old Court
5412 Old Court Road
3.9(252 ratings)· Randallstown average: 4
1 / 5Quick Facts
- Total units
- 141
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 141
- Location
- Directly across from Northwest Hospital
- Medical oversight
- LifeBridge Health physiatrist works with care team
- Specialty program
- Designated Center of Excellence for amputation care
- Therapy schedule
- Rehab services offered up to seven days weekly
CMS Care Compare
What Families Think
Reviews for Future Care Old Court are mixed, with several praising the physical therapy team and describing attentive nursing care, while others report serious lapses including slow response times, understaffing, and one detailed account of neglect. The facility's location directly across from Northwest Hospital and its rehab-focused programming are frequently mentioned as strengths.
The Good
- Physical therapy staff praised by name
- One reviewer called care 'extraordinary'
- Daily PT, OT, and speech-language therapy
- LifeBridge Health physician supports discharge planning
- Recognized by American Healthcare Association for quality
The Bad
- One detailed report of neglect and malnourishment
- Multiple complaints about being understaffed
- One report staff were slow to respond to a simple request
- One report of food quality concerns
AI-generated from reviews and community data.
About Future Care Old Court
FutureCare Old Court is a rehabilitation and skilled nursing facility located in Randallstown, Maryland, situated directly across from Northwest Hospital. The community is recognized by the American Healthcare Association for providing quality care and specializes in comprehensive rehabilitation services.
The facility offers state-of-the-art clinical and rehabilitation services through its VitalStrong program, which operates up to seven days a week. Physical therapy, occupational therapy, and speech-language therapy are provided daily. A LifeBridge Health doctor of physical medicine and rehabilitation works with the care team to support patient recovery and discharge planning.
Old Court is also designated as a CAMPStrong Center of Excellence for comprehensive amputation management and offers WalkStrong orthopedic rehabilitation services. The facility utilizes progressive technology as a cornerstone of its clinical approach and rehabilitation programming.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.9overall · 252 ratings combined
3.9★ on Google (252)
Vincent Clark
May 2026
While visiting my uncle i went to the desk outside his room and asked for a washcloth so i could shave him and the ladies looked at me as if i made an out if this world request. After they looked at each other five minutes later someone decided to go and get one for me, i didn’t know a request like that would cause a lot if discussion.
Shara Cole
Jun 2025
I hate that every time I visit my father he is complaining about the staff not taking care of him. Saying they have to many patients. Really
Cheryl Tubman
May 2025
My Mother was taken there on April 16th of this year. The Care she received from the staff there was Extraordinary. The Nurses, the Assistants and the Physical therapy staff was wonderful. Her roommate was great and she was clean and well cared for. I would recommend this location to friends and family. Keep up the great work and God Bless 🙏😊👍.
Thomas O'Neill
Jun 2023
Absolutely horrible "care." I would give zero stars if possible. My mother was neglected and malnourished. Malnourished because the food isn't fit for a dog, much less someone's mother! Neglected because she did not receive oxygen when a nurse said out loud she had low blood oxygen! The nurse just walked away and told no one that a patient was in crisis! I removed her from FutureCare the next day believing another day at FutureCare just might kill her. She was much weaker leaving than when she went in. The icing on the cake was the fact that they never even removed her IV! The photo shows my mother at M&T Bank 15 minutes after her release. The bank manager was absolutely shocked that my mother still had an IV in her arm. Neither my mother nor I were the least bit surprised-- this kind of oversight seems par for the course at FutureCare. Her Opthamalogist ended up removing the IV for her because she refused to return to FutureCare for any reason. Horrible, horrible, horrible place. My mother was nothing but a cash cow! A billable bed! If you don't genuinely care about people, please don't become a nurse. Lots of texting going on at FutureCare instead of taking care of the patients-- do your job or quit! No one is making you be a nurse. Both Northwest Hospital and Future Care are under the LifeBridge Healthcare umbrella. Avoid as if your life depended on it!!
Frequently Asked Questions
What types of care does Future Care Old Court offer?
Future Care Old Court offers Skilled Nursing / Long Term Care.
Where is Future Care Old Court located?
Future Care Old Court is located at 5412 Old Court Road in Randallstown, Maryland.
What do families say about Future Care Old Court?
Reviews for Future Care Old Court are mixed, with several praising the physical therapy team and describing attentive nursing care, while others report serious lapses including slow response times, understaffing, and one detailed account of neglect. The facility's location directly across from Northwest Hospital and its rehab-focused programming are frequently mentioned as strengths.
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