Shawn Moses
Jun 2026
Very thoughtful and caring agency!! Providing excellent care for our loved ones!! I am greatly pleased with their services.
1 / 5Quick Facts
What Families Think
From the Heart Home Care is a home health and hospice provider in Sumter, South Carolina, with a 4.2 out of 5 rating from 18 Google reviews. Most of the available reviews come from current or former employees who praise the owners and office staff for being supportive and treating clients like family, but there is little direct feedback from client families about day-to-day care experiences.
The Good
- Employees describe management as supportive and approachable
- Staff say they treat clients like family
- Office staff described as excellent and responsive
- Caregivers noted as gentle and attentive
The Bad
- Most available reviews are from staff, not client families
- Little detail in reviews about actual care quality or outcomes
- No amenities or services listed for this location
- No published pricing information available
AI-generated from reviews and community data.
About From the Heart Home Care, LLC
From the Heart Home Care, LLC is a home health and hospice provider serving Sumter, South Carolina. The agency delivers in-home care with a focus on personalized attention and family-centered support.
Families consistently praise the staff's genuine commitment and gentle approach to care. Multiple reviewers note that caregivers treat clients as family members and take unhurried time with each person. Leadership—particularly the owners—is described as approachable, communicative, and dedicated to both client outcomes and employee wellbeing. One family wrote, "They take their time, they are gentle and they treat your loved one as if they were their own."
The agency holds a 4.2 out of 5 Google rating based on 18 reviews, with the overwhelming majority at five stars. Feedback reflects confidence in the quality of care and strong relationships between staff and the families they serve.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.2overall · 18 ratings combined
4.2★ on Google (18)
susie klavon
Jun 2026
This company isn't just a company that takes care of people... The employees become family! They take their time, they are gentle and they treat your loved one as if they were their own! I highly recommend you give them a try and let them give you a piece of mind knowing that your loved one is well taken care of!!
QUEEN KAY REACTION
Jan 2026
Ms. Karen& Ms. Kay, I'm delighted to have been employed for this company, They both are nice, kind and very understanding, most of all gets the job done when it comes to the clients as well as the employees, most of all they are dedicated to the clients.
Brittany Hughes
Jan 2026
Amazing Company to work for! Kayla and Mrs. Kay is supportive, professional, and genuinely cares about their employees. They are approachable and communicates clearly, which makes a big difference day to day. I love my clients like family and really enjoy working with these wonderful ladies. I’d recommend this company to anyone looking for a positive and reliable workplace and anyone looking for care for their loved ones!
sherrel dingle
Jan 2026
The Office Staff at From the heart home health care are Excellent Staff. Keep up the great work ladies.
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