Diana
May 2026
Great staff.
1 / 6CMS Care Compare
AI-generated from reviews and community data.
Friendly Village Nursing & Rehab is a senior living community in Rhinelander, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.4 out of 5 across 24 reviews.
Friendly Village Nursing and Rehabilitation Center in Rhinelander, Wisconsin provides skilled nursing, long-term care, and short-term rehabilitation services. The facility takes a holistic and personalized approach to care, with staff dedicated to treating residents as family rather than patients.
The center offers post-acute rehabilitation for residents recovering from surgery or injury, as well as long-term care for those requiring ongoing skilled nursing support. Staff members include nurses and certified nursing assistants who provide direct care to residents.
The facility maintains a clean, home-like environment designed to support resident comfort and wellbeing. The center emphasizes creating a family-like atmosphere among its staff and residents, with an emphasis on compassionate, attentive care.
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Help Me Choose4.4overall · 24 ratings combined
4.4★ on Google (24)
Diana
May 2026
Great staff.
Russ Szuta
Jul 2024
First I want to say that 99% of the staff are wonderful. I understand the short staffing issues, they are happening everywhere. However, when my mother has been at this location for almost a year now, was moved from the 100 wing to the 200 wing her service has gone down hill. Especially in the evening. 2 examples are: 1 she pushes the nurse light and has to wait for sometimes an hour to use the bathroom. She them soils herself and gets scolded and told to hit her button earlier. 2 One time she hit the button and was taken to the bathroom and left there for an hour and a half. The nurse said "my shift is over and someone else be back shortly"<br>My mother is 100% reliant on the nurses. She can not stand or walk on her own. Unexceptionable short staffed or not!
Tressa Randall
Jun 2024
The treatment my dad received this last week at friendly village was not favorable. When he first got there, his bathroom was not clean. They were slow answering when he would push his call light and he is a FALL RISK! He got moved to this specific facility because of a breathing machine he was required to use, (a little fancier than a sleep apnea machine) none of the staff knew how to use it! He had to operate it himself. They even forgot to serve him dinner one night. I understand short staffing issues everywhere but this was just ridiculous! All around a bad experience for him. I do not recommend Friendly Village Nursing and Rehabilitation in Rhinelander for your family members.
Laura Geigner
Jul 2023
My 93 year old mom has now been a resident of Friendly Village for almost 3 months. This is the 4th assisted living/nursing home facility that she has lived in and it is by far the best. The entire staff has been welcoming, compassionate and professional. Communication with our family is prompt, efficient and thorough. Mom is being cared for by a loving, attentive staff who have taken the time to personally get to know her and her needs. She is being encouraged to be her best self and has gained physical strength and social engagement since arriving at FV. The food is very appetizing and there are lots of "like home" sitting and meeting areas, both inside and outside, for family and visitors. The church services, choirs, special lunches and socials that are held in addition to the frequently organized games and activities make for cheerful and busy days. I feel blessed and relieved that my mom has a home in such a supportive and warmhearted environment.
Funnyfinn
Apr 2023
If I could leave Zero stars I would. Research all facilities in the area before placing a loved one at this Nursing Home.
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Provide care by qualified persons according to each resident's written plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 31, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Friendly Village Nursing & Rehab offers Skilled Nursing / Long Term Care.
Friendly Village Nursing & Rehab is located at 900 Boyce Dr in Rhinelander, Wisconsin.
Friendly Village Nursing & Rehab had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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