MyLivingChoice

Freudenthal Home-Based Healthcare

2425 N Woodbine Rd Ste. A

4.5(36 ratings)· St Joseph average: 4.4

Freudenthal Home-Based Healthcare, photo 11 / 5

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2013
Service Model
One company covers home health, hospice, and in-home care
Care Transitions
Designed to smoothly shift clients between care levels

What Families Think

Most families describe Freudenthal's home health and hospice teams as compassionate, responsive, and closely coordinated with nursing home staff during end-of-life care. One family, however, reported serious problems with 24-hour in-home caregiving staff, including theft and no-shows that went unaddressed by management.

The Good

  • Hospice team described as compassionate and attentive
  • Staff available for calls and quick follow-up
  • Coordinated closely with nursing home staff
  • Routine house calls with thorough follow-through
  • Families felt treated like family by care team

The Bad

  • One report of theft and repeated no-shows from in-home caregivers
  • One report the owner did not respond to concerns about staff

AI-generated from reviews and community data.

Freudenthal Home-Based Healthcare is a home health agency serving St Joseph, Missouri offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.5 out of 5 across 36 reviews.

About Freudenthal Home-Based Healthcare

Freudenthal Home-Based Healthcare is a home care provider serving St Joseph, Missouri, offering a comprehensive continuum of care including in-home assistance, skilled nursing, and hospice services. The organization enables seniors to receive medical and personal support while remaining in their own homes.

The provider integrates multiple levels of care into a seamless system designed to facilitate smooth transitions between service levels while maintaining consistent communication for clients and their families. Services range from occasional assistance to comprehensive medical care, allowing the organization to meet varying needs throughout a senior's care journey.

Freudenthal Home-Based Healthcare does not discriminate on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs and services.

Types of Care at Freudenthal Home-Based Healthcare

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Freudenthal Home-Based Healthcare

4.5overall · 36 ratings combined

4.5★ on Google (36)

Linda Utley

Feb 2026

via Google

My family used Frudenthal Hospice care for my mom. I can’t say enough good things about the entire staff. Stefanie was the most caring person not only for my mom. She helped my family in many ways. She listened and was truthful for the best outcome. Dennis and the music gal always made themselves available when i needed them. The nurses and aids cared for mom and helped her live her life to the fullest. I am thankful for all the love and care they gave our family.

Kim Smith

Oct 2024

via Google

We had 24 hour care in home which we paid literally thousands a month. We were stolen from, sent people who weren’t experienced in leader care and many times no one showed up. I attempted to make contact with the owner twice to be sure he was aware of those he had working for him but he never responded. Our society needs to do much better for its elderly!

Cheree Smith

May 2023

via Google

My mom received hospice care in the final days before her recent passing, May11. The care team led by Riza, was intentional, professional, and thorough on so many levels. God's love was just a steady undercurrent in their care. They collaborated efficiently with the wonderful nursing home staff, going above & beyond to monitor Mom and keep her comfortable in every possible way. (Even creative extra touches like aromatherapy were used.) :) Mom was always treated with respect & dignity. Freudenthal even remained there by our side until the funeral home arrived. I would love to recognize each of the team by name, because they just felt like FAMILY. You know who you are, though. My dad and I are just so grateful & blessed that you are so committed to what you do.

Kristy Smith

Jan 2023

via Google

Freudenthal Primary Care At Home was a Godsend for our Mom (Verlea). Her medical staff was amazing! Each staff member went above and beyond in Mom’s care. Every phone call that was made and every concern that we had received immediate attention. The entire staff was very knowledgeable of Mom’s needs and worked with us to ensure that she was comfortable and taken care of no matter what. The staff was just a phone call away when we were needing anything for her. The routine house calls were very thorough and all questions and concerns were addressed at each one. Thank you Freudenthal Care At Home for what you do to enable seniors to stay in their home for healthcare needs. (Kristy Smith, daughter)

Kevin Wagers

Nov 2021

via Google

Freudenthal provided our family with the absolute best care we could have asked for. The staff, nurses, social workers & chaplain were caring and professional always listening and taking care of our families needs at all hours. We only had their services for 3 and a half weeks, but they made it as stress free as possible and have made follow up contact afterwards. We highly recommend this great group of professionals. Thank you Freudenthal for your compassion and help in our time of need.

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Medicare Quality of Care

Freudenthal Home-Based Healthcare is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

245 completed patient surveys, 41% response rate.

Hospital outcomes

  • Discharged to the community83%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around80%US 83%
  • Patients got better at getting in and out of bed83%US 83%
  • Patients got better at bathing84%US 86%
  • Patients' breathing improved85%US 85%
  • Patients got better at taking medications correctly80%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

Freudenthal Home-Based Healthcare reports serving 47 ZIP codes, including Saint Joseph, Agency, Amazonia, Amity, Bolckow, Burlington Junction, Camden Point, Cameron, Clarksdale, Conception Junction and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267644. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Freudenthal Home-Based Healthcare offer?

Freudenthal Home-Based Healthcare offers Home Health.

Where is Freudenthal Home-Based Healthcare located?

Freudenthal Home-Based Healthcare is located at 2425 N Woodbine Rd Ste. A in St Joseph, Missouri.

What do families say about Freudenthal Home-Based Healthcare?

Most families describe Freudenthal's home health and hospice teams as compassionate, responsive, and closely coordinated with nursing home staff during end-of-life care. One family, however, reported serious problems with 24-hour in-home caregiving staff, including theft and no-shows that went unaddressed by management.

Does Medicare cover care from Freudenthal Home-Based Healthcare?

Yes. Freudenthal Home-Based Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Freudenthal Home-Based Healthcare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Freudenthal Home-Based Healthcare?

Submit the Request Information form on this page to connect with Freudenthal Home-Based Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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