Kathy Starkey
May 2025
My father spent 31/2 years there. I was happy with the clean, and the lack of smell. I only had a two issues with my father's care. Both times the office took care of the problem. I would use them again.
3.8(18 ratings)· Henryetta average: 4
1 / 2CMS Care Compare
Reviews of Fountain View Manor/Grace House are sharply split: several families describe attentive nurses, a clean building, good food, and staff who go 'above and beyond,' while others report serious lapses in care, especially during short-staffed periods. One detailed account describes rapid physical decline, missed communication, and lost belongings for a resident in the Alzheimer's unit.
AI-generated from reviews and community data.
Fountain View Manor/ Grace House Alzheimer's unit is a senior living community in Henryetta, Oklahoma offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 18 reviews.
Fountain View Manor is a skilled nursing and long-term care community in Henryetta, Oklahoma, with a dedicated Alzheimer's unit and a licensed capacity of 119 residents. The facility provides both general nursing care and specialized memory care services.
Family experiences at the facility are notably mixed. Some families report strong satisfaction with staff responsiveness and resident appearance, noting that staff members go above and beyond and that residents consistently look well cared for. Visitors describe the physical environment as clean with a comfortable atmosphere, and administration as approachable and attentive to resident needs. One family appreciated that the facility responded promptly when care issues were raised. However, at least one family reported serious concerns about rapid resident decline during a short stay and difficulty obtaining information during visits, experiences that suggest inconsistency in care quality and communication.
The community holds a 3.8 out of 5 Google rating based on 18 reviews. Potential residents and families should weigh the positive reports of cleanliness, staff attentiveness, and responsiveness against the concerns raised about care consistency and outcomes, and may benefit from visiting multiple times and speaking directly with current residents' families about their ongoing experiences.
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Help Me Choose3.8overall · 18 ratings combined
3.8★ on Google (18)
Kathy Starkey
May 2025
My father spent 31/2 years there. I was happy with the clean, and the lack of smell. I only had a two issues with my father's care. Both times the office took care of the problem. I would use them again.
george curley
Jul 2024
i am currently a resident @ FVM, i have been living here since february 12 , was in alzheimer’s unit & now i am living in the North east hall. The administration are very aprochable , they are very concerned about my needs .The physical comforts are great from my own room i have a tv & comfortable hospital bed with a calllight to alert the cna s my needs & everyone checks on me. the nurses are great, housekeepers are fantastic! The activities are great, churches are nice. i don’t always like living in a nursing home, but this place i love! i feel safe, the food is delicious most of the meals.overall the people working here are delightful!
John Salter
Nov 2023
This place is wonderful. My stepfather has been here almost a year. They have taken such great care of him. My mom is there at least twice a day and he is always in great shape and they never know when she will be there. The staff always goes above and beyond. I have been here everyday for the past three days 2 or 3 times a day and the residents always look great and well cared for. I truly appreciate the support they are giving my mom and stepfather while he’s making his final trip home.
Leslie Lay
Aug 2023
When I moved my dad here I didn't read reviews. So many negative post out there and you never know if it was a disgruntled employee or just unrealistic expectations not met. Well there really needs to be a 0 stars option. I gave this place a chance with my father. He was there less than 2 month's and in that short span of time he declined so fast. I can't even tell you how many calls I recieved that he had fell. He was sent to the local hospital several times. Had to get stitches on his forehead because they say he lost control of his wheelchair and ran into a wall. The last visit to the hospital he arrived with a severe UTI and was completely non-verbal. During the short time he was there he lost almost 40 pounds. He was moved to another facility straight from the hospital and past away within the first week. It was stated that he may have had a severe stroke that went un-noticed. He was in the Alzheimer's wing there at Fountain View during his short stay it was darn near impossible to even get them to answer a phone call. They made it very hard to even communicate with your loved one which is a major RED FLAG. They were very short staffed you could tell that by just walking in the door. His nurse I have to say was very sweet and did communicate with me when she had time but she did have other patients. I believe she did the best she could but she is only one person and that wasn't enough for him or anyone who needs that type of care. When I went to pick up his very few belongings the day he moved 80% of his stuff was not found but they did try to give me other people's clothes even women's shirts. They never found his teeth either. Very disturbing and so many others are still there with absolutely no visitors! Makes me lose sleep thinking about it. Just please if your loved one is there check on them daily! Ask questions and talk to the other resident as well. Be a voice for those who don't have one. Make sure their needs are met and they are getting personal hygiene performed. I had to ask every visit when was his last bath or shower. I am now finally getting caught up with everything since my father's passing and getting all my phone call logs and statements from hospital and all documents together. I will be filing it all with the state and I habe contacted the Oklahoma Obudsman and made request for all the residents there who may not have anyone in hopes someone will be a voice for them and make sure their personal rights are being met. I don't want anything out of it but may be filing charges as well. I just want them to be held accountable for their actions or lack of. I want to know other people's loved ones are being cared for properly and with the respect they deserve.
Sherry Williams
Jul 2018
This visit made me feel more comfortable than past visits. I experience high anxiety when I have to visit my grandmother (JMM) because I am afraid of her being mistreated since she is blind, can't move, and just laying in the bed. A couple of years ago, I went in and asked for her room. A couple of nurses scurried around and told us to wait, that they were just getting ready to clean her up. That was not acceptable. I followed them and stood outside the door. My grandmother smelled awful and had severe bed sores on her body. This visit, she looked a lot better and feel that they were taking better care of her. If I lived closer I would visit more often. When a loved one is in the care of others, on a daily basis, they should be taken care of as if it were their own family. I may not see how she is being taken care of but I know someone who sees everything. He knows how people treat others. I pray they are taking care of her and everyone else very well.
3 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026
Post nurse staffing information every day.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2024
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Fountain View Manor/ Grace House Alzheimer's unit offers Memory Care and Skilled Nursing / Long Term Care.
Fountain View Manor/ Grace House Alzheimer's unit is located at 107 East Barclay in Henryetta, Oklahoma.
Reviews of Fountain View Manor/Grace House are sharply split: several families describe attentive nurses, a clean building, good food, and staff who go 'above and beyond,' while others report serious lapses in care, especially during short-staffed periods. One detailed account describes rapid physical decline, missed communication, and lost belongings for a resident in the Alzheimer's unit.
Fountain View Manor/ Grace House Alzheimer's unit had 3 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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