MyLivingChoice

Fountain Manor

390 Ne 135th St

3.9(157 ratings)· North Miami average: 3.9

Fountain Manor — photo 11 / 3

Quick Facts

Total units
139
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
139
Respiratory care
24/7 respiratory therapy for complex needs
Therapy schedule
PT, OT, and speech therapy 7 days a week
Care setting
Both inpatient and outpatient sub-acute care offered
Support staff
Social workers and psychologists on staff

What Families Think

Reviews of Fountain Manor are sharply divided: several visitors and family members praise the nursing, rehab, and management staff for warmth and attentiveness, while one detailed account describes serious neglect and mistreatment of a patient with complex medical needs. Google ratings sit at 3.9 from 157 reviews, reflecting this mix of strong praise and at least one severe complaint.

The Good

  • Staff described as kind and attentive by multiple reviewers
  • Rehab team praised for quality of care
  • Physical, occupational, and speech therapy offered daily
  • 24/7 respiratory therapy for complex needs
  • Social workers and psychologists support emotional wellbeing
  • Recent renovations improved resident comfort

The Bad

  • One detailed report of severe neglect, unsanitary conditions, and slow CNA response
  • One account of a patient left in urine for hours overnight
  • One report of rough handling by a staff member
  • No published pricing information available

AI-generated from reviews and community data.

About Fountain Manor

Fountain Manor Health & Rehabilitation Center is a rehabilitation facility in North Miami, Florida, providing healthcare and rehabilitation services to patients with complex medical needs. The center's mission is to help patients regain their independence and improve their quality of life through personalized care tailored to each individual's specific medical needs and goals.

The facility offers comprehensive medical care with nursing staff available 24 hours a day to administer medication, manage wounds, and monitor vital signs. The center provides physical, occupational, and speech therapy seven days a week to support patient recovery and independence. For patients with complex respiratory needs, Fountain Manor offers 24/7 respiratory therapy services.

In addition to medical and therapeutic services, the facility employs social workers and psychologists who support the mental health and emotional well-being of patients and their families. The center provides both outpatient and inpatient sub-acute care, with personalized treatment plans developed to help patients achieve their individual goals, whether regaining mobility, reducing pain, or improving mental health.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 157 ratings combined

3.9★ on Google (157)

Jen Daves

Apr 2026

via Google

I have visited this center several times and every time I am here the staff are amazing, kind and very attentative. They have done some beautiful renovations recently to enhance the resident enjoyment and comfort. I recommend this facility for highly skilled clinical services as well as long term care needs.

Geissel Vazquez

Dec 2025

via Google

I can’t say enough about the kind and professional staff at Fountain Manor. Their attentive nature and amazing Rehab Team made such a big impact. The Nursing Team delivers quality care to loved ones and the Administrative staff were true gems, always helpful and thoughtful. Thank you for all you do!

Leniel Trinidad

Dec 2025

via Google

My grandmother is a patient at this facility, and while nothing is ever perfect, I truly appreciate the care she receives here. The nursing staff and management consistently go above and beyond. I usually visit around lunchtime and spend time with her at Maria’s Café, where they play music, serve meals, and create such a warm and joyful atmosphere. There’s a manager I believe her name is Betty,she’s petite but has the biggest heart. She even dances with the residents, which says a lot about how much she genuinely cares. This may not be a perfect place, but my grandmother is treated with love, respect, and dignity, and that means everything to our family. Keep up the great work. 10/10.

Arlene Rodriguez

Dec 2025

via Google

My husband was bought to this facility after 9 days of hospitalization. My husband is in his 30’s and has ALS. Although he cannot do much on his own anymore, he is still oriented and knows what is happening to him and around him. With that being said, my husband was mistreated AND neglected by staff at this facility. After being in the facility for only 12 hours, I had to pull him out. He was transfered from the hospital at 7pm on a Friday night. He arrived and told staff he needed to use the bathroom. When I arrived at the facility 15 minutes after him and I got to his room, he had urinated on himself. After telling multiple staff that the CNA was needed, she made an appearance 1 and a half hours later. She did not assist me in taking my husband to the bathroom nor did she assist on placing him on a camol for him to use the bathroom or to bathe him. Her only solution was to change the bedsheets and put a diaper on him to which my husband told her that he did not need because he’s not incontinent. When I asked a NURSE (tan with strawberry blonde hair) for towels, she went into another patients room and grabbed towels from their bathroom rather than grabbing clean linen from a closet. They had shift change around 11pm, I told the new CNA that came in that my husband needs assistance to use a bedside urinal at night and to be adjusted in bed at night and that he cannot use his hands to use a “nurse call button”. They proceeded to ignore my husband the whole night, he urinated himself multiple time and called me via Siri the whole night to tell me what was happening for me to then call the facility to have the nurse/CNA go into the room to assist him. He was also mistreated in the middle of that night by a Russian nurse who forced him into a uncomfortable position in where he could not breath properly to then bring more staff in to force him onto the bed after he tried to break free from her. The last thing that happened was that a man walked into the room to draw blood in the middle of the night, ignored my husband when he had told the man that he had urinated himself and to let the CNA know. This man proceeded to close my husbands door after drawing the blood and my husband laid in his own urine for hours until the morning staff came in at 7am. God bless the VERY FEW staff members that actually assisted me and tried to comfort my husband and I before we left. Gaby and Zoey do a good job at selling this facility but it is a PRISON! Please keep your loved ones away! P.s. I forgot to mention that his room was dirty (toilet had paper throw in with urine and bed rails had food on them) and still had the previous patents name tag on the door and personal belongings in the drawers.

Yamilet Llerena

Jul 2025

via Google

Excellent center, very professional staff, as well as the medical and nursing team. The center has a very diverse group of activities for patients. Its director is a very professional person. Fountain offers beauty salon services to all its patients, as well as skin and hair care. An excellent place for our seniors.

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Frequently Asked Questions

What types of care does Fountain Manor offer?

Fountain Manor offers Skilled Nursing / Long Term Care.

Where is Fountain Manor located?

Fountain Manor is located at 390 Ne 135th St in North Miami, Florida.

What do families say about Fountain Manor?

Reviews of Fountain Manor are sharply divided: several visitors and family members praise the nursing, rehab, and management staff for warmth and attentiveness, while one detailed account describes serious neglect and mistreatment of a patient with complex medical needs. Google ratings sit at 3.9 from 157 reviews, reflecting this mix of strong praise and at least one severe complaint.

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