S Edith
Jul 2026
I would strongly caution families considering Florham Park Rehabilitation Center for a loved one’s care. Our experience was deeply upsetting due to repeated neglect, poor communication, and inadequate care. Basic hygiene was not maintained. When my father arrived, his hair was clean and brushed, yet staff failed to care for it, causing severe matting that eventually required my fathers beautiful long hair to be shaved. Prior to the buzz, I showed the facilities manager my father’s hair and expressed my concern about the negligence in care. We were then billed for the haircut. I did send a letter to the facility requesting the charge to be removed in which I was ignored. I just received another bill. I often arrived around noon to find him still in bed, unchanged, soiled briefs, without breakfast, and without basic care such as brushing his teeth. Dad was hardly able to advocate for himself and required one on one assistance with all tasks including feeding and hydration. Meals were not handled appropriately and many times were found at his bedside cold and untouched. The physical therapist often spoke inappropriately to my family and I regarding my father’s disease progression. This therapist was out of line and inappropriate on numerous occasions. Most concerning were the issues involving his swallowing and breathing. My father had documented swallowing difficulties and required thickened liquids, yet this was discontinued. I requested a speech/swallowing reassessment, however, was ignored. Dad also complained of difficulty breathing for three consecutive days, and those concerns were ignored and no communication was shared with family regarding his difficulty breathing. Dad finally went to the ER on his own request, not theirs, where we learned he had aspirated fluids in his lungs, norovirus, and inadequate levels of oxygen provided by the facility. Communication from staff was extremely poor. Emails went often unanswered, concerns were ignored, and our family received little to no meaningful information about his condition. Because of serious concerns for his safety and wellbeing, we ultimately removed him from the facility. Families deserve compassionate and attentive care. Unfortunately, that was not our experience at Florham Park.








