MJ Hawk
May 2026
The Pflugerville care facility is always so very clean and smells fresh. My loved ones room is always clean no trash in can or on floor. Thank you staff for caring for my brother Murphy H. God bless you all.
Five Points of Pflugerville
521 S Heatherwilde Blvd
3.4(57 ratings)
1 / 5Quick Facts
- Total units
- 111
- Rehab focus
- Specializes in orthopedic and neurological rehab
- Cleanliness program
- Twice-yearly external surveyor visits for standards
What Families Think
Families generally praise the compassionate CNAs, nurses, and social workers at Five Points of Pflugerville, with several naming specific staff members for their kindness and responsiveness. However, one detailed account describes serious issues with therapy scheduling, staffing ratios, discharge communication, and food quality that led to a setback in a resident's recovery.
The Good
- Staff frequently praised by name for compassion
- Strong social worker support during admission and care planning
- Physical and occupational therapy noted as effective
- Facility described as clean
- Consistent bathing and hygiene care for residents
The Bad
- One detailed report of understaffing affecting therapy and mobility goals
- One account of poor communication around discharge and insurance authorization
- One report of raw or undercooked food served
- Admission delays left a resident waiting for hours on a stretcher
AI-generated from reviews and community data.
About Five Points of Pflugerville
Five Points of Pflugerville is a skilled nursing facility in Pflugerville, Texas, providing comprehensive skilled care with a focus on personalized, compassionate treatment. The community emphasizes creating a home-like experience while delivering clinical care tailored to each resident's unique needs.
The facility offers specialized rehabilitation programs including orthopedic rehabilitation for residents recovering from surgery or injury such as total hip and knee replacements and fractures, as well as comprehensive neurological rehabilitation for patients with conditions including stroke and Parkinson's disease. The team provides wound care services designed to promote healing and improve comfort, and supports patients experiencing deconditioning after extended hospital stays.
The community maintains rigorous cleanliness and safety standards through its White Glove Program, which includes comprehensive staff training and twice-yearly external surveyor visits to ensure ongoing adherence to standards. Nutritious meals feature regional favorites made with high-quality ingredients, emphasizing food as both sustenance and a social activity that residents look forward to enjoying.
Care plans are individualized and developed by the facility's clinical team with a focus on patient-centered support. The interdisciplinary rehabilitation team addresses mobility restoration, strength and balance training, pain management, cognitive support, and safe swallowing to help residents maximize function and reduce hospital readmissions.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.4overall · 57 ratings combined
3.4★ on Google (57)
Mayra Hernandez
Aug 2025
My mother has been at 5 points for 2 yrs and there is nothing but praise for Mona Lisa and the administration, nursing staff and director, aides, physical therapist, activity director and what would I do without the guidance and assistance of Angie the social worker. I highly recommend this facility and have.peace.of mind that my mom's being cared for as we did at home. We as family members should assist our loved ones whenever we have.time. No location is perfect. Even the most expensive and private facilities have mishaps. We're all human.
Anne Johnson
Aug 2025
Monalisa was a great case manager who helped me transfer my family member into long term care. She works efficiently and gets things done. I also want to thank Rick C. LVN the charge nurse who was very professional and takes great responsibility in caring for my family.
Billie Gabbert
Jul 2025
I LOVE LIVING HERE---THEY ALL TREAT ME LIKE A QUEEN--TAKE VERY GOOD CARE OF ME---I WEIGHTED ONLY 90 LBS WHEN I CAME HERE AT THE END OF OCT 2024---TODAY I WEIGHT 156---THEIR FOOD IS THAT GREAT---THE STAFF ALL WAVE OR STOP BY FOR A SECOND WHEN EVER THEY PAST BY--JESSICA--LATISHA---CAROLINE--RICARDO--RJ--JUST TO NAME A FEW ARE SO CARING AND HELPFUL--I ASK AND I GET WHAT EVER I NEED----THE BEST LADY OF ALL---MONALISA--SHE TAKES CARE OF ALL MY PROBLEMS IF AND WHEN I HAVE THEM--SHE HELPS ME KEEP MY DOC VISITS ALL IN ORDER--SHE MAKES SURE THE PRESCRIPTIONS I BRING BACK FROM THE DOC VISITS ARE TAKEN TO THE RIGHT PERSON--SHE HAS HELPED ME FIND NEW PADS--MORE FOR LESS--SHE IS THE WIND BENEATH EVERYONE'S WINGS HERE--I HIGHLY RECOMMEND ANYONE TO LIVE HERE-
adam chong
Jun 2025
Having a love one in a skilled nursing home will never be perfect but I have the utmost respect and appreciation for the Five Point team! Thank you for everything you do!! Couple shout outs. Monalisa, you are just awesome! You have been there from the beginning, our admission process, to adjusting to the facility and even on billing/accounting…you go above and beyond your title! Angie, thank you for maintaining your clear communication, scheduled care meetings and being the voice for my mom and I. Last, thank you to the medical team, med techs and the CNAs who are always taking care of my mom. Words can’t express my gratitude!
Frequently Asked Questions
What types of care does Five Points of Pflugerville offer?
Five Points of Pflugerville offers Skilled Nursing / Long Term Care.
Where is Five Points of Pflugerville located?
Five Points of Pflugerville is located at 521 S Heatherwilde Blvd in Pflugerville, Texas.
What do families say about Five Points of Pflugerville?
Families generally praise the compassionate CNAs, nurses, and social workers at Five Points of Pflugerville, with several naming specific staff members for their kindness and responsiveness. However, one detailed account describes serious issues with therapy scheduling, staffing ratios, discharge communication, and food quality that led to a setback in a resident's recovery.
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