Keith Akers
Apr 2026
We needed an aid for Mom in a pinch. John the owner personally came that day to meet me and my Mom. We setup an aid for the following day and were very happy with her. Very professional home care!!!! Thank you John!!!
5(19 ratings)· Norwalk average: 4.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe FirstLight Home Care of Fairfield County as highly responsive, especially in emergencies like hospital discharges or sudden falls, often arranging aides within hours. Reviewers consistently praise the caregivers' patience and compassion, and credit owner John Richards and staff members like Ryan for personally managing care plans and staying in close contact with families throughout difficult situations.
AI-generated from reviews and community data.
FirstLight Home Care of Fairfield County is a senior living community in Norwalk, Connecticut offering Assisted Living and Independent Living. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 5.0 out of 5 across 19 reviews.
FirstLight Home Care of Fairfield County is a non-medical homemaker and companion care service operating in Norwalk, Connecticut and surrounding areas of Fairfield County, including Stamford, Greenwich, Ridgefield, and Darien. The company provides in-home support to seniors, individuals recovering from surgery or illness, people with disabilities, and veterans who wish to receive care in their own homes.
Services offered include light housekeeping, bathing, toileting, walking assistance, and companion care. FirstLight provides flexible scheduling ranging from a few hours per week to full-time overnight coverage, with the ability to arrange care on short notice. The company emphasizes a holistic approach that addresses clients' physical, emotional, and social needs, with caregivers undergoing rigorous screening, testing, and orientation.
FirstLight's care team is structured around listening to each client's unique needs and designing individualized service plans. The company coordinates with family members, authorized representatives, and healthcare facilities, and has experience working with complex payors including long-term care insurance, Medicare Advantage plans, and the Veterans Administration.
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Help Me Choose5overall · 19 ratings combined
5★ on Google (19)
Keith Akers
Apr 2026
We needed an aid for Mom in a pinch. John the owner personally came that day to meet me and my Mom. We setup an aid for the following day and were very happy with her. Very professional home care!!!! Thank you John!!!
anita rycenga
Sep 2025
We had a great experience using FirstLight! We needed someone in a hurry and they were able to help us quickly and efficiently! They were in direct contact with us every step of the way and also coordinated with Mom's senior living facility. I am so grateful for their professionalism in making a difficult time more bearable for our family!
Steve Schwartz
Jul 2025
Our experience with FirstLight's aides was very positive. They were both were punctual and exceptionally patient, even in challenging situations, and provided exactly the support we needed. The senior team at FirstLight, especially John, offered clear, level-headed guidance on bigger-picture issues, which we found very helpful.
melinda hopkins
Jun 2025
First Light Home Care was recommended by the hospital when my 96 yr old mother was released from ER after a bad fall. They were able to arrange overnight coverage that very same day. They have continued to provide 24/7 coverage through the week with an emphasis on minimizing the number of care givers. Each person who has come to work with my mom has been prompt, very kind and helpful.
R. Schlesinger
Mar 2025
First Light was responsive and able to fill our family's needs with a caregiver that we can't thank enough for their professionalism, advocacy and even friendship with our mother.
FirstLight Home Care of Fairfield County offers Assisted Living and Independent Living.
FirstLight Home Care of Fairfield County is located at 20 N Main St Suite 408 in Norwalk, Connecticut.
FirstLight Home Care of Fairfield County carries a 5.0 out of 5 rating from 19 Google reviews. Families describe FirstLight Home Care of Fairfield County as highly responsive, especially in emergencies like hospital discharges or sudden falls, often arranging aides within hours. Reviewers consistently praise the caregivers' patience and compassion, and credit owner John Richards and staff members like Ryan for personally managing care plans and staying in close contact with families throughout difficult situations. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact FirstLight Home Care of Fairfield County directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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