Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1998
Home Health Compare
What Families Think
The Good
- Perfect 5-star Google rating, though based on just one review
The Bad
- Only one review available, making it hard to gauge experiences
- No amenities listed for this location
- No published pricing information available
AI-generated from reviews and community data.
FirstHealth Home Care is a home health agency serving West End, North Carolina offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management.
About FirstHealth Home Care
FirstHealth Home Care is a home health and hospice community in West End, North Carolina.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at FirstHealth Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of FirstHealth Home Care
5overall · 1 ratings combined
5★ on Google (1)
No reviews yet for this community. Be the first.
Medicare Quality of Care
FirstHealth Home Care is a Medicare-certified home health agency (certified since 1998). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency87%US 79%
- Rated their overall care 9 or 10 out of 1092%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety83%US 82%
341 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community94%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)6%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around86%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing87%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly81%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations82%US 61%
Service area
FirstHealth Home Care reports serving 36 ZIP codes, including Sanford, Pinehurst, Southern Pines, Aberdeen, Bennett, Biscoe, Broadway, Cameron, Candor, Carthage and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347230. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does FirstHealth Home Care offer?
FirstHealth Home Care offers At-Home Care and Home Health.
Where is FirstHealth Home Care located?
FirstHealth Home Care is located at 251 Campground Rd in West End, North Carolina.
Does Medicare cover care from FirstHealth Home Care?
Yes. FirstHealth Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use FirstHealth Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit FirstHealth Home Care?
Submit the Request Information form on this page to connect with FirstHealth Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at FirstHealth Home Care? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of West End.
Brookdale Pinehurst
Pinehurst, North Carolina1.2 mi
4.1(27)
Assisted LivingIndependent LivingMemory Care
The Greens at Pinehurst Rehabilitation & Living Center
Pinehurst, North Carolina3.1 mi
4.4(257)
Skilled Nursing / Long Term Care
The Inn at Quail Haven Village
Pinehurst, North Carolina3.1 mi
4.1(18)
Skilled Nursing / Long Term Care
St. Joseph of the Pines
Pinehurst, North Carolina3.1 mi
3.3(49)
Independent LivingSkilled Nursing / Long Term Care
Pinehurst Healthcare & Rehabilitation Center
Pinehurst, North Carolina3.1 mi
3.1(26)
Skilled Nursing / Long Term Care
Cornerstone Caregiving
Pinehurst, North Carolina3.4 mi
5(12)
Home care · no referral needed