First Health Home Care - Richmond
925 South Long Drive
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1972
Home Health Compare
First Health Home Care - Richmond is a home health agency serving Rockingham, North Carolina offering Home Health.
About First Health Home Care - Richmond
First Health Home Care - Richmond is a Medicare-certified home health agency serving Rockingham, NC and has been Medicare certified since 1972. Services offered in the home include skilled nursing, physical therapy, occupational therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at First Health Home Care - Richmond 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at First Health Home Care - Richmond
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Medicare Quality of Care
First Health Home Care - Richmond is a Medicare-certified home health agency (certified since 1972). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency89%US 79%
- Rated their overall care 9 or 10 out of 1093%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety89%US 82%
147 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community94%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Better than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing85%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly77%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations81%US 61%
Service area
First Health Home Care - Richmond reports serving 24 ZIP codes, including Laurinburg, Rockingham, Aberdeen, Candor, Cordova, Ellerbe, Gibson, Hamlet, Hoffman, Laurel Hill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347041. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does First Health Home Care - Richmond offer?
First Health Home Care - Richmond offers Home Health.
Where is First Health Home Care - Richmond located?
First Health Home Care - Richmond is located at 925 South Long Drive in Rockingham, North Carolina.
Does Medicare cover care from First Health Home Care - Richmond?
Yes. First Health Home Care - Richmond is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use First Health Home Care - Richmond?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit First Health Home Care - Richmond?
Submit the Request Information form on this page to connect with First Health Home Care - Richmond and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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