Katie Bosek
Feb 2026
My boyfriend lives there and I tell you that he loves it and doesn’t want them people to ever hate him they care about him and he does them they are good people and nice to him. Thank you Ferndale!!!
Ferndale Assisted Living
15677 Co Rd 24302.9(12 ratings)
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1 / 5Quick Facts
- Licensed capacity
- 32 residents
- Licensed operator
- Ferndale, Inc
- Ownership structure
- Small, family-run operation with owner's relatives on-site
Missouri DHSS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Ferndale Assisted Living are sharply divided: a couple of reviewers describe caring staff and a kind owner, while several others report serious concerns about safety, food quality, and how the owner treats both residents and employees. With only 12 Google reviews and a 2.9 average, feedback here should be weighed carefully and verified directly with the community.
What reviewers praise
- One reviewer says staff genuinely cares about resident
- Owner described by one reviewer as kind and family-like
What reviewers flag
- Multiple reports of unbalanced meals with little fresh produce
- Reports of neglect and slow response to sick residents
- One account of a serious unaddressed safety incident between residents
- Multiple reviewers cite high staff turnover and low morale
- One report of owner being verbally abusive to residents and staff
AI-generated from reviews and community data.
Ferndale Assisted Living is a senior living community in St. James, Missouri offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.9 out of 5 across 12 reviews.
About Ferndale Assisted Living
Ferndale Assisted Living is an assisted living community in St James, Missouri. The facility offers 24-hour staffing, an emergency call system, medication management, housekeeping, and wheelchair accessibility, along with gathering spaces and social activities.
Reviewers share mixed experiences. Most report serious concerns about meal quality and timing, care for residents with mental health conditions, and overall management practices. Several mention neglect and lack of attention to sick residents, while communication and administrative responsiveness appear inconsistent. One reviewer noted the facility is "a nice home," though concerns about nutrition, staff training for mental health issues, and the handling of resident complaints dominate the feedback.
Types of Care at Ferndale Assisted Living
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Ferndale Assisted Living
2.9overall · 12 ratings combined
2.9★ on Google (12)
Stephen Leitner
Jan 2025
Meals are not properly balanced. They will not feed you unless it is convenient towards there time schedule. So if you have insomnia, anxiety and/or depression and finally get to sleep, no food for you. They are not even remotely trained for anyone with mental health or trauma issues. There have been multiple time they have been reported to state by other residents and state refuses to do there job. We had a guy hold a knife to a residents throat and nothing really happened other than he lost his job. Then there is the refusal to take action before incidents happen. There was a older gentleman who is now permanently blind because they would not take the appropriate action between him and another resident. Any care residents try to get, the response is "your more than capable and i am not paying them to do that", for example like if a resident wants a clean shave or if residents need extra help occasionally with getting their room cleaned, or if we ask for the bathroom to be cleaned because it has been dirty for over a week. Falsely accuses residents of doing drugs over a false positive blood test. Refusal to hire more staff. Refuses not to treat staff right and wonders why they quit. Constantly steals, loses, or breaks resident property. Inability to be empathetic in any compacity. All about the $ and not about the resident. Admin personal needs to be replaced, and family of owner need to be kept out of facility, very toxic! Talks down and demeans residents all the time. All and all not a good place at all.
Wade Wilson (Deadpool)
Nov 2023
Very high with neglect. They don't check up on sick as they should. Do not practice good social distancing with COVID in the building. only when convenient to prevent getting in trouble. Very judgemental and rude administration. Family oriented positions. Owner was nice a long time ago but is now as delusional as some of the people staying in the facility. Do not serve good well balanced meals. No fresh fruit or veggies. All canned. Mostly pastas and starches. Bad for elderly.
Konan Kunoichi
Nov 2023
Was forced to live here for 2 years since there were no other places open. It's like living in a terrible nursing home with an owner who's verbally abusive and mean to both her residents and staff. She'll call you fat, lazy, and not care to stop abuse from other residents. Do not send your family here. My depression has only hit as low as it did there once before in my life. It was a rough time
Dimitri Huggins
Oct 2019
This is a nice home the owner Janet is nice she treats everyone like her own children
Frequently Asked Questions
What types of care does Ferndale Assisted Living offer?
Ferndale Assisted Living offers Assisted Living.
Where is Ferndale Assisted Living located?
Ferndale Assisted Living is located at 15677 Co Rd 2430 in St. James, Missouri.
What do families say about Ferndale Assisted Living?
Ferndale Assisted Living carries a 2.9 out of 5 rating from 12 Google reviews. Reviews of Ferndale Assisted Living are sharply divided: a couple of reviewers describe caring staff and a kind owner, while several others report serious concerns about safety, food quality, and how the owner treats both residents and employees. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Ferndale Assisted Living?
Submit the Request Information form on this page, or contact Ferndale Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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