3.7(6 ratings)· Orange Park average: 4.2
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Family Life Care provides home health, hospice, and skilled nursing services in Orange Park, Florida, and most reviews focus on its in-home physical therapy team. Reviewers consistently praise specific therapists for compassionate, effective post-surgical care, though one report raises serious concerns about the company declining a client with autism.
AI-generated from reviews and community data.
Family Life Care is a senior living community in Orange Park, Florida offering Skilled Nursing / Long Term Care. Families rate it 3.7 out of 5 across 6 reviews.
Family Life Care is a Medicare-certified home health agency serving Orange Park, Florida since 2020. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. It holds a CMS quality star rating of 3.0 of 5.
Reviewers consistently praised the physical therapy services, particularly noting the professionalism and skill of therapists who delivered care in the home shortly after surgery. One reviewer wrote, "I couldn't have expected a more caring, knowledgeable and encouraging PT." Several families appreciated avoiding the need to travel to outpatient facilities during recovery, and reported feeling confident in the therapists' experience and instructional approach to post-operative rehabilitation.
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Help Me Choose3.7overall · 6 ratings combined
3.7★ on Google (6)
Cathy LaHayne
May 2026
I recently had TKR and was referred by Dr. Phillip Bell, amongst a couple friends that were also Dr. Bell’s and Jerome’s patients. The day after my surgery Jerome came to the house to get me started on my recovery. I couldn’t have expected a more caring, knowledgeable and encouraging PT to put me on the right track. So grateful for Jerome and highly recommend him. He’s the BEST! Thank you, Cathy LaHayne Saint Augustine, FL
patricia Jossim
Feb 2026
I wanted to express my gratitude for excellent care by Alma and Wesley . It was so wonderful that I did not have to travel to outpatient physical therapy for 3 weeks post op. I felt very comfortable with their years experience and knew I was in good hands. I feel like I am recovering well and doing great because of Wesley and Alma , due to insurance I had to transition to outpatient therapy.
Debra Howlett
Nov 2025
Alma has been a professional and instructive therapist. Seriously, she got me the day after my surgery ( Total Knee Replacement) and continued every other day. I learned all kinds of techniques and ways to treat the recovering knee, all the way down to preventing scar tissue. I believe the company employs gifted therapists. They give wonderful service to their patients. Katherine and Westly are dedicated too.
Victim of the Lag
Oct 2025
They discriminate against people with autism. They don't understand it's a spectrum disorder. They probably are getting their medical training from Robert Kennedy Jr. At first they declined by text saying that the case was "too complex". Once they realized they had made an ADA violation they changed their story to they didn't have any coverage in our area. We are less than ten miles from their office. If you, or your family member have any kind of learning or cognitive disorder they are not recommended. I would have written a wonderful recommendation letter for future clients if they would have only cared.
Sharon White
Sep 2023
I recently had knee surgery and had home Physical Therapy with Jerome. He was awesome and so nice and gentle. I would highly recommend this company and Jerome for Physical Therapy at home after surgery. August 2023
Family Life Care is a Medicare-certified home health agency (certified since 2020). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
153 completed patient surveys, 27% response rate.
Hospital outcomes
How patients did
Service area
Family Life Care reports serving 51 ZIP codes, including Jacksonville, Saint Augustine, Middleburg, Orange Park, Atlantic Beach, Bryceville, Callahan, Doctors Inlet, Fleming Island, Glen Saint Mary and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 687045. National figures are the average across all certified agencies.
Family Life Care offers Home Health and Skilled Nursing / Long Term Care.
Family Life Care is located at 555 Wells Rd in Orange Park, Florida.
Family Life Care carries a 3.7 out of 5 rating from 6 Google reviews. Family Life Care provides home health, hospice, and skilled nursing services in Orange Park, Florida, and most reviews focus on its in-home physical therapy team. Reviewers consistently praise specific therapists for compassionate, effective post-surgical care, though one report raises serious concerns about the company declining a client with autism. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Family Life Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Family Life Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving Orange Park bring help to the house: daily living, companionship, and respite for family caregivers.
