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Fall River Healthcare is a skilled nursing and long-term care facility in Fall River, Massachusetts, rated 2.1 out of 5 from 50 Google reviews. Most reviewers describe serious concerns with cleanliness, staffing levels, and care quality, though one family reported attentive, caring treatment for a parent.
AI-generated from reviews and community data.
Fall River Healthcare is a senior living community in Fall River, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.1 out of 5 across 50 reviews.
Fall River Healthcare is a skilled nursing and long-term care facility in Fall River, Massachusetts, licensed for 176 residents.
Reviews paint a deeply divided picture. One family reported their mother received attentive, communicative care from staff they found "very caring and thorough." However, the overwhelming majority of families describe serious operational concerns: inadequate staffing levels, missing basic equipment (walkers unavailable at a rehab facility), and pervasive cleanliness and maintenance issues. Families noted old, broken patient furniture, neglected common areas, poor shower facilities, and odors described as going "way beyond" typical facility smells. The physical plant itself was flagged repeatedly as needing renovation.
Fall River Healthcare holds a 2.1 out of 5 Google rating across 50 reviews, with most low ratings citing staff shortages, poor sanitation, and facility condition as barriers to safe care.
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Help Me Choose2.1overall · 50 ratings combined
2.1★ on Google (50)
Earle Weeks
Feb 2026
This place is very under staffed and do not provide adequate care to the patients. Place also needs to be renovated and is not clean. Medicare needs to cut payments to them and the state needs to go there and investigate. Do not sent your loved one there.
Beth Lacourse
Nov 2025
My mom was taken care of better here than any other nursing home/rehab she has ever been in before. The staff was very caring, thorough, and communicative with us. The only downside is the rooms are very small with no chair for visitors.
Amy Vincent
Oct 2025
If I could give this awful place negative stars I would. So instead, I leave a truthful and scathing review. The staff are woefully inept at looking around and ascertaining patients needs and wants. It is utterly filthy and smelly. Yes. I realize even the best of nursing homes/ rehabilitation centers have the all common patient odor. This goes beyond that! Way beyond that. The staff are rude, incompetent, and have a cavalier attitude to anything pertaining to ANYTHING, but more importantly, to patient care and their dignity. If I had a choice to recover at this facility or go home to die, I’d choose the latter!
Bernadette Banville
Apr 2025
I was sent here for physical therapy on April 22 by ambulance transportation. I had to visit the restroom immediately so I asked the nurse for a walker and she told me they didn't have any. (You would think for a rehab facility they would at least have a walker.) The patient on the side of me had a walker on the side of her bed so the nurse asked her if I could use it as well as I also asked her if I could use it to go to the bathroom. I noticed the nurse put on a pair of gloves and hand me the Walker, no she did not wipe it down before she gave it to me. I still really had to go to the bathroom so I just grabbed the Walker and walked my way to the bathroom. Once I was finished I went to grab the Walker and realized it had dried feces on the handles of the Walker I had borrowed. I did take pictures of it and I wrapped a ton of paper towels around it so I could get back to my bed. Once I got back to my bed I texted my husband to come and pick me up. I wasn't there more than an hour before he came to pick me up. I checked myself out and came home. This place was totally disgusting! The nurse should have washed that Walker down before even BEFORE giving it to me whether it had anything on it or not. On my way out in a wheelchair I noticed all the railings were just as gross, and filthy! No, I wasn't expecting to go to the Sheridan Tara for rehab but I was expecting the place to be clean. I've worked for hospital cleaning and doctor's office cleaning and adult daycare cleaning for over 10 years and maybe I'm just a perfectionist but I used to clean railings, Staircases, elevators bathroom door handles , the back of the chairs All places that people don't think of hide the most germs . I've cleaned everything to make sure that all the people that have to be in there should be safe from germs as much as possible! I really wish this place could get a thorough cleaning by a professional cleaning company, the patients DESERVE it!
Veronica Looney
Jan 2025
This facility is not appropriate for long-term care unless you are desperate. The nursing staff is well-intended but lack the appropriate resources to be effective. The patient furniture is extremely old, broken, and the common areas need attention to include their shower rooms water pressure is warm and the fixtures are old too. In addition, the owners should be fined and forced to update the building. The facility blue collar staff is predominantly non-English speaking such as janitorial and laundry staff which occasionally leads to underlying confusion. I noticed a lack of empathy from numerous professional staff members and overturn of rehiring Social Worker's and physical therapist. Much improvement is needed but in due time I am confident it will happen with guidance from the Department of Health and Human Services inspections.
10 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Honor the resident's right to manage his or her financial affairs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 5, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity H of L: actual harm, patternCorrected Mar 10, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity H of L: actual harm, patternCorrected Mar 10, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity H of L: actual harm, patternCorrected Mar 10, 2025
Respond appropriately to all alleged violations.
Severity H of L: actual harm, patternCorrected Mar 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity H of L: actual harm, patternCorrected Mar 10, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 21, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Mar 10, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Fall River Healthcare offers Skilled Nursing / Long Term Care.
Fall River Healthcare is located at 1748 Highland Avenue in Fall River, Massachusetts.
Fall River Healthcare is a skilled nursing and long-term care facility in Fall River, Massachusetts, rated 2.1 out of 5 from 50 Google reviews. Most reviewers describe serious concerns with cleanliness, staffing levels, and care quality, though one family reported attentive, caring treatment for a parent.
Fall River Healthcare had 10 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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