Keara Bell
Jul 2026
Very organized, clean, checks up on the patients and there is someone in the front to always help.
1 / 5Quick Facts
- Total units
- 99
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 99
- Inspections
- View history (31 citations)
- Bed hold policy
- Room and bed held during hospital transfer
CMS Care Compare
What Families Think
Excell Health Care Center is a skilled nursing and rehabilitation facility in Oakland that reviewers generally describe as clean and well-organized, with staff who help patients through recovery and discharge planning. Most feedback is positive, though one detailed review raises concerns about facility management and priorities.
The Good
- Facility described as clean and organized
- Staff help facilitate phone calls for patients
- Specific staff member praised for patience and professionalism
- Front desk staff available to assist visitors
The Bad
- One report of nepotism and a revenue-over-care focus in management
- One reviewer noted inconsistent friendliness among check-in staff
AI-generated from reviews and community data.
Excell Health Care Center is a senior living community in Oakland, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 104 reviews.
About Excell Health Care Center
Excell Health Care Center is a skilled nursing facility located in the heart of Oakland, California, providing compassionate skilled nursing care 24 hours a day. The facility offers an array of rehabilitation services designed to help residents regain their independence and return to their homes following hospitalization.
The center recognizes the unique needs of its patients and provides a secure environment to meet both social and clinical needs while promoting independence. A dedicated team of professionals works together with patients and their family members to determine the optimal treatment plan for each situation. Patients are empowered through individualized programs to work toward restoring maximum functionality, independence, and ability.
Social Services at the facility assist both patients and their families by providing essential information, managing requests and concerns, and helping with care planning and discharge planning. The center creates positive and uplifting social programs and individualized activities designed to match patient needs and capabilities. Friends and family are welcome to participate in these programs.
Types of Care at Excell Health Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Excell Health Care Center
4.5overall · 104 ratings combined
4.5★ on Google (104)
Ann Squires
Apr 2026
My friend has been in rehab at Excell for some weeks. First of all, they make every effort to make it possible for the patient to receive phone calls. My friend left to go to the hospital for an emergency procedure. When he returned he was in the same room and bed. I was surprised and pleased.
Shonia Porter
Mar 2026
I was warmly greeted by the staff member doing check-in today. I find it odd that the other staff usually never look up at the guest or greet them; the only one who ever acknowledges people is the person on the end. Very off putting. However, the women who was greeting people today was very social and welcoming! I appreciated that. Overall, it appears that the care has been good. The place is always clean.
Devon Simmons
Jan 2026
Words cannot describe my journey. With the assistance of Carlos, his patience and professionalisim couldn't have proved to be nothing but extraordinary. Wish I could give Excell 7 stars for the experience Ive had with this entire organization! My hat goes off to you.
Yan Zhou
Nov 2025
This facility has serious management issues. Several people in leadership positions are related to one another, which creates clear conflicts of interest and a lack of accountability when mistakes happen. The focus seems to be more on generating revenue than providing quality care or supporting the staff who actually look after residents. I would never let any of my family members receive care here again. Families should ask careful questions about how this facility is run before choosing it for their loved ones.
Government Inspection History
4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 13, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2026
Nov 21, 2024Fire Safety StandardHealth Standard9 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 26, 2024
Dec 21, 2022Fire Safety StandardHealth Standard10 citations
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Dec 5, 2019Fire Safety StandardHealth Standard11 citations
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2019
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Excell Health Care Center offer?
Excell Health Care Center offers Skilled Nursing / Long Term Care.
Where is Excell Health Care Center located?
Excell Health Care Center is located at 3025 High Street in Oakland, California.
What do families say about Excell Health Care Center?
Excell Health Care Center is a skilled nursing and rehabilitation facility in Oakland that reviewers generally describe as clean and well-organized, with staff who help patients through recovery and discharge planning. Most feedback is positive, though one detailed review raises concerns about facility management and priorities.
How did Excell Health Care Center do on recent health and safety inspections?
Excell Health Care Center had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Excell Health Care Center?
Submit the Request Information form on this page to connect with Excell Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Excell Health Care Center? Claim this listing to update photos, pricing, and details. It's free.
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