Amy Hayhurst
Oct 2026
Both my parents have been on services with Excelacare. The absolute best clinical team ever. They treated my Mom and Dad like their own family. I'm forever grateful.
ExcelaCare Home Health
3223 S Loop 289 Ste 101b5(1 rating)· Lubbock average: 4.3
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1993
- Ownership
- Privately owned home health agency
- Medicare history
- Medicare certified since 1993
- Therapy services
- Physical, occupational, and speech therapy delivered in the home
- Medicare quality rating
- 4.0 out of 5 stars for patient care
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
ExcelaCare Home Health is a privately owned, Medicare-certified agency in Lubbock offering skilled nursing and therapy visits at home. The one available review is highly positive, praising the clinical team's warmth toward both of the reviewer's parents. Medicare rates its patient care quality 4.0 out of 5 stars.
What reviewers praise
- Medicare quality rating of 4.0 out of 5
- Medicare certified since 1993
- Covers nursing, PT, OT, and speech therapy at home
- One reviewer praised a caring clinical team
- Privately owned agency
What reviewers flag
- Only one public review, so limited family feedback
- Clinical short-term care only, not ongoing help with daily living
AI-generated from reviews and community data.
ExcelaCare Home Health is a home health agency serving Lubbock, Texas offering Home Health.
About ExcelaCare Home Health
ExcelaCare Home Health is a Medicare-certified home health agency serving Lubbock, TX and has been Medicare certified since 1993. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at ExcelaCare Home Health 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at ExcelaCare Home Health
Home Health
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Help Me ChooseReviews of ExcelaCare Home Health
5overall · 1 ratings combined
5★ on Google (1)
Medicare Quality of Care
ExcelaCare Home Health is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety81%US 82%
552 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community78%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
- Preventable hospital visits during care (lower is better)19%US 11%Worse than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around93%US 83%
- Patients got better at getting in and out of bed92%US 83%
- Patients got better at bathing98%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly92%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations71%US 61%
Service area
ExcelaCare Home Health reports serving 100 ZIP codes, including Lubbock, Odessa, Midland, Plainview, Abernathy, Amherst, Andrews, Anton, Brownfield, Crane and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 677566. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does ExcelaCare Home Health offer?
ExcelaCare Home Health offers Home Health.
Where is ExcelaCare Home Health located?
ExcelaCare Home Health is located at 3223 S Loop 289 Ste 101b in Lubbock, Texas.
What do families say about ExcelaCare Home Health?
ExcelaCare Home Health carries a 5.0 out of 5 rating from 1 Google review. ExcelaCare Home Health is a privately owned, Medicare-certified agency in Lubbock offering skilled nursing and therapy visits at home. The one available review is highly positive, praising the clinical team's warmth toward both of the reviewer's parents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from ExcelaCare Home Health?
Yes. ExcelaCare Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use ExcelaCare Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit ExcelaCare Home Health?
Submit the Request Information form on this page, or contact ExcelaCare Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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