MyLivingChoice

Excel Home Health Care

1300 Hampton Ave #111

3.9(14 ratings)· St. Louis average: 4.1

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Excel Home Health Care, photo 1

Quick Facts

Client tenure
One reviewer used service for over 15 years

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Excel Home Health Care are mixed: several families praise long-term caregivers, especially staff members like Sherita, for responsiveness and personal attention, while other reviewers describe serious communication breakdowns and administrative frustrations during transitions.

What reviewers praise

  • Long-term client relationships spanning many years
  • Staff praised by name for responsiveness
  • Quick resolution of issues per reviewers
  • Described as professional and caring by clients

What reviewers flag

  • One report of poor communication and patient neglect
  • One reviewer says company refused to transfer EIN to new provider
  • No published pricing information available

AI-generated from reviews and community data.

Excel Home Health Care is a home health agency serving St. Louis, Missouri offering Home Health. Families rate it 3.9 out of 5 across 14 reviews.

About Excel Home Health Care

Excel Home Health Care is a home health agency serving clients in St. Louis, Missouri. The agency has been operating for at least 15 years and manages care programs for clients in their homes.

Reviewers report mixed experiences with the company. Some families describe responsive, professional staff and consistent long-term care relationships, with one noting the agency has serviced a client for more than 15 years. Others report significant communication issues, unresponsiveness to phone calls, and difficulty obtaining administrative assistance when changing providers. A few reviewers expressed frustration with the company's transfer processes and documentation procedures.

Types of Care at Excel Home Health Care

Home Health

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Reviews of Excel Home Health Care

3.9overall · 14 ratings combined

3.9★ on Google (14)

Juanita Thomas

May 2025

via Google ↗ · Report

Chose to transfer to this company after failure from a different company I was promised the moon and the stars and was disappointed two weeks later no communication, no return phone, call lack of responsibility, patient neglect please do not use this company they failed my mom and I and left us without help and my mom is bedridden I was so hurt by what they did Shawnte and Sherita of the Home Health Dept let us down terribly after having them in my home for just two weeks they broke all promises they made.

Annetta Pool

Mar 2025

via Google ↗ · Report

They help create employer identification numbers for their clients and when a client finds a better company they refuse to assist with the transfer and refuse to give the client their employer identification number!

Marie Sledge

Aug 2024

via Google ↗ · Report

Excel Home Healthcare has serviced my mother for more than 15 years and continues to facilitate and manage the care program she needs. Special thanks to Sherita and Mary for being there every time she calls with an issue or concern.

Shemeka

Aug 2024

via Google ↗ · Report

Sherita is amazing. She handled my mom with care and understanding. Mrs. Sherita was passionate about helping me with the process of setting up her service and was available on short notice.

Leslie stanley

Nov 2022

via Google ↗ · Report

I love excel, never had any problems they waste no time resolving it, lovely and professional staff and they are much appreciated.

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Frequently Asked Questions

What types of care does Excel Home Health Care offer?

Excel Home Health Care offers Home Health.

How much does Excel Home Health Care cost?

Excel Home Health Care has not published its pricing. For context, communities in St. Louis that publish rates start around $4,390 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Excel Home Health Care located?

Excel Home Health Care is located at 1300 Hampton Ave #111 in St. Louis, Missouri.

What do families say about Excel Home Health Care?

Excel Home Health Care carries a 3.9 out of 5 rating from 14 Google reviews. Reviews of Excel Home Health Care are mixed: several families praise long-term caregivers, especially staff members like Sherita, for responsiveness and personal attention, while other reviewers describe serious communication breakdowns and administrative frustrations during transitions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Excel Home Health Care?

Submit the Request Information form on this page, or contact Excel Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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