100 Rosewood Village Drive
4.4(43 ratings)· Swansea average: 4
CMS Care Compare
Reviews for Evervella of Swansea are sharply divided. Several families describe warm, compassionate staff who provided attentive end-of-life and daily care, while other reviewers report serious neglect, hygiene failures, and unresolved billing disputes. The overall Google rating of 4.4 sits alongside a handful of very serious one-star accounts.
AI-generated from reviews and community data.
Evervella of Swansea is a senior living community in Swansea, Illinois offering Skilled Nursing / Long Term Care. Families rate it 4.4 out of 5 across 43 reviews.
Evervella of Swansea is a skilled nursing / long term care community in Swansea, Illinois. The community is licensed for up to 120 residents.
Families rate Evervella of Swansea 4.4 out of 5 based on 42 Google reviews.
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Help Me Choose4.4overall · 43 ratings combined
4.4★ on Google (43)
Soulsmiling
May 2026
❤️ the dedication from the staff! I’m just going to go transparent and say that if you want to tear apart the whole facility then by golly you have fun with that 1 star review, what I saw yesterday should have a spotlight. From the kitchen staff to the nurse aides, and beyond to the always welcoming receptionist, and the Activity gals. As busy as everyone was , they were all so warm and friendly! Embraced the chaos and they made it look easy! Thanks for all you do for mom!
Hailey Harrison
May 2026
They have always provided excellent care for my family members. The staff are kind, compassionate, and attentive, making sure residents are treated with dignity and respect every day. I feel like they genuinely care about the wellbeing and comfort of everyone in their care, which gives our family real peace of mind. They are always clean, tidy, and well maintained… A safe and welcoming environment. We are very grateful for the dedication and support shown by all the staff.”
Terry Watkins
May 2026
I just wanted to say thank you to all the staff at EverVella of Swansea especially to Alexis Peery! Her caring personality and attention to detail go a long way when you or your loved ones are in a place like this! Her kindness and friendly demeanor set a great example for the staff and patients! So thank you Alexis and all your supporting staff! Keep up the great work!
Katie Sullivan
Apr 2026
We entrusted EverVella Nursing Home with my mom’s care during the final months of her life, and I cannot put into words how grateful our family is for the compassion, dignity, and kindness they showed her every single day. From the very beginning, the staff treated my mom like family. They took the time to get to know her, comfort her, and support not just her but all of us. During such a difficult and emotional time, their patience, warmth, and genuine care made all the difference. The nurses, aides, and entire team consistently went above and beyond. Whether it was small moments of kindness or the way they handled her care with such respect, it gave us peace knowing she was in good hands. End of life care is something no family is ever truly prepared for, but EverVella made that journey as gentle and supported as it could possibly be. We will never forget the love and compassion they showed our mom. Thank you for treating her with dignity and for helping our family through one of the hardest times in our lives. We are forever grateful.
Danielle Valentine
Jan 2026
So far, in the 2 miserable days my grandfather has been here, he’s had to beg nurses to help him use the restroom for well over 2 hours, he was completely ignored to the point of urinating on himself. they gave him a urinal that they have not emptied since he’s been there and is filled to the top. Please avoid this place, their staff is lazy and rude to the residents. He’s only there for surgery rehab. I can’t imagine anyone being able to successfully recover with all of the willful neglect happening there. It’s absolutely shameful to think these people who are in the medical field can treat other human beings the way they do. Edit day 10- I didn’t think it was possible for this place to get any worse, considering my grandfather has multiple visitors daily. He now has a bedsore (untreated) on his tailbone and has developed sepsis, transferred to the icu. He has not been able to/helped/offered a shower the entire time, only a few swipes with a dirty washcloth without soap(until we realized what was happening and brought soap and clean washcloths from home). My daughter brought him a whistle to ensure he can get someone’s attention when family members aren’t there with him because the broken call button still hasn’t been fixed or replaced. All of his pajama pants and underwear that have been taken to him are “missing” and nobody knows what happened to them.This place is an absolute disgrace. It needs shutdown and every last member of staff should be charged with elderly abuse and neglect
10 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 26, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 16, 2025
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Aug 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 31, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2023
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Evervella of Swansea offers Skilled Nursing / Long Term Care.
Evervella of Swansea is located at 100 Rosewood Village Drive in Swansea, Illinois.
Reviews for Evervella of Swansea are sharply divided. Several families describe warm, compassionate staff who provided attentive end-of-life and daily care, while other reviewers report serious neglect, hygiene failures, and unresolved billing disputes. The overall Google rating of 4.4 sits alongside a handful of very serious one-star accounts.
Evervella of Swansea had 10 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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