MyLivingChoice

Emerald Gardens

1012 N 72 Avenue

4.1(21 ratings)· Pensacola average: 4.1

Emerald Gardens — photo 11 / 5

Quick Facts

Total units
55
Licensed capacity
55 residents

California CDSS

Security
Gated, secured community for resident safety
Pricing transparency
No published pricing; contact community for costs

What Families Think

Reviewers of Emerald Gardens generally describe a caring, family-oriented staff and a secure, gated setting with decent outdoor space, though food quality is a recurring complaint. One reviewer described the facility as filthy and understaffed, and another had trouble getting basic pricing information from the administrator.

The Good

  • Staff described as pleasant, caring, and attentive
  • Family-oriented, friendly atmosphere noted by reviewers
  • Gated, secure community with good outdoor space
  • Units kept clean according to one family member

The Bad

  • Multiple reviewers mention repetitive or odd meals (e.g., rice and chicken)
  • One report of filthy conditions and lack of staff
  • One report of administrator hanging up when asked about pricing
  • No published pricing information available

AI-generated from reviews and community data.

About Emerald Gardens

Emerald Gardens is a assisted living community in Pensacola, Florida. The community is licensed for up to 55 residents.

Families rate Emerald Gardens 4.1 out of 5 based on 21 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews

4.1overall · 21 ratings combined

4.1★ on Google (21)

Eric Bryant

Apr 2025

via Google

My mother was there at 97 years of age until she passed at 99. My experience, and I usually showed up at lunchtime, was the staff was attentive, probably overworked, the food was good. The facility is not in the best area of Escambia county, but it is gated, secure and has good outdoor space for residents. I believe it has new owners but they took good care of my mom

Sandra McMurray

Jan 2025

via Google

Filthy!! Lack of staff! Food is rice & chicken! Repeatedly! Overpriced!

Aida Ortiz

Jul 2020

via Google

Tried to get some information for a client of mine from Payton (Administator) hung up the phone on me. When I asked about pricing.

Patrica Lumpkin

Jun 2016

via Google

My mother-in-law resides at Emerald Gardens. The staff is pleasant and caring, and make every attempt to keep the units clean. They have had issues with the food served; my MIL says she has been served some "creative" meals such as "pepperoni casserole" and hot dogs and beans served as a casserole of a layer of beans, layered with french fries and topped with hot dogs. However, I have not tasted it myself and know my MIL has selective tastes; also, a new cook has been hired. Overall, if your loved one must live in assisted living, this is a great facility. Family-oriented and friendly.

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Frequently Asked Questions

What types of care does Emerald Gardens offer?

Emerald Gardens offers Assisted Living.

Where is Emerald Gardens located?

Emerald Gardens is located at 1012 N 72 Avenue in Pensacola, Florida.

What do families say about Emerald Gardens?

Reviewers of Emerald Gardens generally describe a caring, family-oriented staff and a secure, gated setting with decent outdoor space, though food quality is a recurring complaint. One reviewer described the facility as filthy and understaffed, and another had trouble getting basic pricing information from the administrator.

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