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Emerald City at Greenlake Senior Living

9001 Lake City Way NE

4.3(42 ratings)

Emerald City at Greenlake Senior Living — photo 11 / 8

Quick Facts

Year opened
1985
Memory care size
Only 20 memory care rooms, often waitlisted
Pet policy
Cats allowed in resident apartments
Ownership history
Community has changed names and management multiple times

What Families Think

Recent reviews describe Emerald City at Greenlake as a warm, active community with attentive staff and a well-regarded memory care unit, and several reviewers note that new management has turned around food quality and day-to-day care after a rocky period under prior ownership. A few older reviews (from when the building operated as Stratford/Maple Leaf) and one recent account raise serious concerns about communication and management stability that families may want to ask about directly.

The Good

  • Staff repeatedly praised as caring and responsive
  • Memory care unit highly regarded, often waitlisted
  • Active social calendar with regular outings
  • Recent management turnaround improved food and care
  • Cats allowed in resident apartments

The Bad

  • One report of staff refusing to disclose a resident's welfare status
  • Older reviews describe unstable management and a state stop-placement history
  • One report of a deposit not being refunded despite promises

AI-generated from reviews and community data.

About Emerald City at Greenlake Senior Living

At Emerald City Senior Living, our community’s culture is built on helping our residents find their happiest, healthiest selves. No matter where you are in life’s journey, home is meant to be a place of comfort and enjoyment. Our neighborhood offers a beautiful blend of privacy, safety, security and community to create a warm and familiar environment.

If you or a loved one is looking for a senior living community where residents are respected and heard, we’d love to meet you.

Our Community

Emerald City is full of opportunities for you or your loved ones to live an exciting, adventurous, social and luxurious lifestyle with top-of-the-line amenities and services to accommodate our residents’ individual lifestyles. We are a community focused on helping maintain a vibrant, purposeful life. Our community is designed to provide a lifestyle that enhances your life as you age.

Services

We understand that, like most things in life, care plans aren’t one-size-fits-all. That’s why we’re proud to offer Assisted Living, Memory Care and Respite Care options. Our priority is to accommodate your individual needs.

Assisted Living

If there comes a time when you or a loved one needs more help to get through their day, Emerald City’s assisted living care services can help. Our Assisted Living program is designed to help you live a vibrant life by connecting with the people and community around you.

In addition to the usual meals, activities and maintenance, residents can also get any combination of support services, like medication management, help with bathing and dressing, and incontinence management.

Memory Care

Our Memory Care program provides an intimate and cozy community for our residents with dementia and Alzheimer’s. Our highly trained staff works with our residents on a daily basis to support them through their memory loss.

Respite Care

For a lot of caregivers, taking care of their loved ones is a full-time job. The idea of going out of town for a weekend or an unexpected short-term change in care needs, like doctor’s orders after being discharged from the hospital, is a serious stressor for caregivers who already feel worn thin. If you’re a caregiver who needs some extra help for a few weeks or days, respite care might be the perfect fit.

Our Respite Care program gives caregivers an opportunity to take a temporary break for any and all reasons while offering Respite Care guests access to the amenities and care that we offer on a daily basis.

What is respite care?

Respite care is a temporary stay at a senior living community, often suggested for seniors who are recovering from a hospital visit, fall, surgery or other health circumstance, but is also available for caregiver vacations, senior living trial periods or any other reason. Our respite care provides the peace of mind of on-site care staff, prepared meals and enrichment opportunities, without the long-term commitment.

Types of Care

Assisted LivingHome Health and HospiceMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.3overall · 42 ratings combined

4.4★ on Google (41) · 1★ on Yelp (1) · Yelp page ↗

Kat Wood

Apr 2026

via Google

Can have my kitties and nice apartment lots of activities going to zoo . Went to art museum and aquarium. Some of the food is going

Siarra Bonilla

Apr 2026

via Google

Emerald city at Greenlake is a great senior living! Staff is friendly and it is always so full of life when we walk through the doors.

Dave Flowers

Apr 2026

via Google

My mother is there and loves it. Great food, great accommodations, wonderful staff too!

Megan Keyes

Apr 2026

via Google

We moved my dad into Emerald City in October and they have been great. The staff communicate well and have been responsive to my questions and my dad’s needs. The place is bustling with regular activities in the common areas and there really seems to be a sense of community among the residents.

Bree F.

Mar 2026

via Google

I am very happy my mom is at this facility. Staff is good and attentive. Leslie and Dina have been super helpful in getting her set up. Activity staff are always coming up with new things for people to do. Highly recommend.

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Frequently Asked Questions

What types of care does Emerald City at Greenlake Senior Living offer?

Emerald City at Greenlake Senior Living offers Assisted Living, Memory Care and Respite / Short-Term Care.

Where is Emerald City at Greenlake Senior Living located?

Emerald City at Greenlake Senior Living is located at 9001 Lake City Way NE in Seattle, Washington.

What do families say about Emerald City at Greenlake Senior Living?

Recent reviews describe Emerald City at Greenlake as a warm, active community with attentive staff and a well-regarded memory care unit, and several reviewers note that new management has turned around food quality and day-to-day care after a rocky period under prior ownership. A few older reviews (from when the building operated as Stratford/Maple Leaf) and one recent account raise serious concerns about communication and management stability that families may want to ask about directly.

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