Beth Holmes
Mar 2026
I was very impressed with the communication of the staff there at Emerald care. Lots of hellos and smiles as I walk through to go visit my friend.
1 / 4CMS Care Compare
Reviews of Emerald Care are mixed and polarized: several families praise specific caring staff members and warm daily interactions, while others describe serious lapses in basic hygiene care and wound monitoring. The facility has served Yakima County since 1970 and offers both short-term rehab and long-term skilled nursing care.
AI-generated from reviews and community data.
Emerald Care is a senior living community in Wapato, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 21 reviews.
Emerald Care is a 24-hour skilled nursing and rehabilitation facility in Wapato, Washington, serving the Yakima County area since 1970. The community offers both short-term rehabilitation stays and long-term care in a small-town atmosphere designed to provide comfort and quality healthcare services.
The facility is staffed by licensed professionals committed to meeting individual resident needs through attentive, compassionate care. Emerald Care focuses on serving those with severe or debilitating physical or mental illnesses who require professional support and supervision. The community emphasizes attention to individual details and maintains a philosophy of integrating residents into the broader care environment rather than segregating them.
The guiding principle at Emerald Care centers on providing outstanding and innovative healthcare while recognizing the importance of each individual and their family. Staff members are dedicated to enhancing residents' health and improving their overall quality of life, with licensed professionals available to address questions and concerns from residents and families.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.3overall · 21 ratings combined
3.3★ on Google (21)
Beth Holmes
Mar 2026
I was very impressed with the communication of the staff there at Emerald care. Lots of hellos and smiles as I walk through to go visit my friend.
Eli Luna
Mar 2026
Very good care my mother is really happy with the care thanks to Silvia and the staff for everything you guys do !!!
Miriam
Oct 2025
I am very disappointed and angry at the care emerald care has for their patients! I had a family member there for 1 year. In that one year the staff denied bathroom access, did not check for tooth ache, medical care when needed or good treatment as a person. My family member suffered through constant incidents which my family is who noticed and reported it. No staff member reported her wounds or aches. The last incident was on September 6th 2025. My aunt had a severe wound on her foot, a whole the size of a dime to be exact. We asked staff if they noticed they said “they did not know she had such wound” which to me shows they don’t properly shower patients or look at them thoroughly! We took her to the hospital that same day. My aunt received medicine and was sent back to emerald care facility. we checked on her foot October 4th 2025. 2 weeks later and it had gotten worse which was not reported or told to family members by the staff! She was in the hospital for a week and we made the decision to move her facilities. I do not recommend leaving family members at emerald care. They neglect bathroom usage for other patients from what my family has witnessed they belittle them and are very rude! Staff do not report incidents or help better their patients. Staff are supposed to provide therapy and other activities for their patients and my aunt did not receive the proper therapy or care. It is disgusting how the “nurses” treat the patients!!
Chris Delong
Apr 2023
I'm not really sure how I feel about this place yet. One think I find obsurd is that they only allow their clients to take a shower one time a week. I was wishing I could say it wasn't true but it is. I think the staff should be allowed only one shower per week and see how they like it. My family member just started staying here so we'll see how everything else goes.
Mark Ratcliffe
Dec 2022
Emerald care is a great place to stay I’ve been her for about 3 months. The food could be a bit better. Yvette Makes staying here better with her personality and big heart. Evening shift is the best I can tell they care they take the time to talk to me. They deserve a raise. So get sick and come stay at emerald care
8 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 15, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
List the names and contact information of those in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Emerald Care offers Skilled Nursing / Long Term Care.
Emerald Care is located at 209 North Ahtanum Avenue in Wapato, Washington.
Reviews of Emerald Care are mixed and polarized: several families praise specific caring staff members and warm daily interactions, while others describe serious lapses in basic hygiene care and wound monitoring. The facility has served Yakima County since 1970 and offers both short-term rehab and long-term skilled nursing care.
Emerald Care had 8 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Emerald Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Emerald Care? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Wapato.

Toppenish, Washington6.9 mi
3.1(11)
Skilled Nursing / Long Term Care

Yakima, Washington9.3 mi
5(1)
Assisted Living

Yakima, Washington10 mi
4.1(9)
Assisted LivingSkilled Nursing / Long Term Care

Yakima, Washington10.7 mi
5(19)
Assisted Living

Yakima, Washington10.7 mi
4.5(57)
Independent Living

Yakima, Washington10.7 mi
3.9(26)
Independent Living