MyLivingChoice
Emerald Care, photo 11 / 4

Quick Facts

Total units
82
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
82
Facility age
Serving Yakima County community since 1970
Care approach
Integrates residents rather than segregating by condition
Stay options
Offers both short-term rehab and long-term stays

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Emerald Care are mixed and polarized: several families praise specific caring staff members and warm daily interactions, while others describe serious lapses in basic hygiene care and wound monitoring. The facility has served Yakima County since 1970 and offers both short-term rehab and long-term skilled nursing care.

What reviewers praise

  • Staff praised by name for compassionate care
  • Friendly greetings and communication noted by visitors
  • Evening shift staff take time to talk with residents
  • Serving the Yakima County community since 1970

What reviewers flag

  • One report of showers limited to once per week
  • One serious report of unreported wound and delayed care
  • One account of denied bathroom access and rude treatment
  • No published pricing information available

AI-generated from reviews and community data.

Emerald Care is a senior living community in Wapato, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 21 reviews.

About Emerald Care

Emerald Care is a 24-hour skilled nursing and rehabilitation facility in Wapato, Washington, serving the Yakima County area since 1970. The community offers both short-term rehabilitation stays and long-term care in a small-town atmosphere designed to provide comfort and quality healthcare services.

The facility is staffed by licensed professionals committed to meeting individual resident needs through attentive, compassionate care. Emerald Care focuses on serving those with severe or debilitating physical or mental illnesses who require professional support and supervision. The community emphasizes attention to individual details and maintains a philosophy of integrating residents into the broader care environment rather than segregating them.

The guiding principle at Emerald Care centers on providing outstanding and innovative healthcare while recognizing the importance of each individual and their family. Staff members are dedicated to enhancing residents' health and improving their overall quality of life, with licensed professionals available to address questions and concerns from residents and families.

Types of Care at Emerald Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Emerald Care

3.3overall · 21 ratings combined

3.3★ on Google (21)

Beth Holmes

Mar 2026

via Google ↗ · Report

I was very impressed with the communication of the staff there at Emerald care. Lots of hellos and smiles as I walk through to go visit my friend.

Eli Luna

Mar 2026

via Google ↗ · Report

Very good care my mother is really happy with the care thanks to Silvia and the staff for everything you guys do !!!

Miriam

Oct 2025

via Google ↗ · Report

I am very disappointed and angry at the care emerald care has for their patients! I had a family member there for 1 year. In that one year the staff denied bathroom access, did not check for tooth ache, medical care when needed or good treatment as a person. My family member suffered through constant incidents which my family is who noticed and reported it. No staff member reported her wounds or aches. The last incident was on September 6th 2025. My aunt had a severe wound on her foot, a whole the size of a dime to be exact. We asked staff if they noticed they said “they did not know she had such wound” which to me shows they don’t properly shower patients or look at them thoroughly! We took her to the hospital that same day. My aunt received medicine and was sent back to emerald care facility. we checked on her foot October 4th 2025. 2 weeks later and it had gotten worse which was not reported or told to family members by the staff! She was in the hospital for a week and we made the decision to move her facilities. I do not recommend leaving family members at emerald care. They neglect bathroom usage for other patients from what my family has witnessed they belittle them and are very rude! Staff do not report incidents or help better their patients. Staff are supposed to provide therapy and other activities for their patients and my aunt did not receive the proper therapy or care. It is disgusting how the “nurses” treat the patients!!

Chris Delong

Apr 2023

via Google ↗ · Report

I'm not really sure how I feel about this place yet. One think I find obsurd is that they only allow their clients to take a shower one time a week. I was wishing I could say it wasn't true but it is. I think the staff should be allowed only one shower per week and see how they like it. My family member just started staying here so we'll see how everything else goes.

Mark Ratcliffe

Dec 2022

via Google ↗ · Report

Emerald care is a great place to stay I’ve been her for about 3 months. The food could be a bit better. Yvette Makes staying here better with her personality and big heart. Evening shift is the best I can tell they care they take the time to talk to me. They deserve a raise. So get sick and come stay at emerald care

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Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 23, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you move into a community we introduced you to, that community pays us a referral fee computed as a percentage of your first month's rent and care charges, invoiced to the community after you move in. If you ask, we will tell you the amount of the fee for any community we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living. We gather a short intake about the care needed, suggest communities that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Emerald Care and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the community in the same transaction: the community pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the communities named above by acknowledging this statement.

(g) Tours: we do not tour communities as a matter of course. Our information comes from the community itself, its state licence record and public sources. We have not toured Emerald Care.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any community we refer families to.

About the care that is needed (optional, a few words each)

We share with the communities you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Emerald Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

8 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 24, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026

Jan 30, 2026Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2026

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

Feb 4, 2025Fire Safety StandardHealth Standard15 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025

Sep 11, 2024Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 15, 2024

Jun 28, 2024Infection ControlNo citations
Mar 5, 2024Fire Safety StandardHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024

Nov 8, 2023Infection ControlNo citations
Oct 3, 2023Infection ControlNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Emerald Care offer?

Emerald Care offers Skilled Nursing / Long Term Care.

Where is Emerald Care located?

Emerald Care is located at 209 North Ahtanum Avenue in Wapato, Washington.

What do families say about Emerald Care?

Emerald Care carries a 3.3 out of 5 rating from 21 Google reviews. Reviews of Emerald Care are mixed and polarized: several families praise specific caring staff members and warm daily interactions, while others describe serious lapses in basic hygiene care and wound monitoring. The facility has served Yakima County since 1970 and offers both short-term rehab and long-term skilled nursing care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Emerald Care do on recent health and safety inspections?

Emerald Care had 8 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Emerald Care?

Submit the Request Information form on this page, or contact Emerald Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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