Beth Holmes
Mar 2026
I was very impressed with the communication of the staff there at Emerald care. Lots of hellos and smiles as I walk through to go visit my friend.
Emerald Care
209 North Ahtanum Avenue
3.3(21 ratings)
1 / 4Quick Facts
- Total units
- 82
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 82
- Facility age
- Serving Yakima County community since 1970
- Care approach
- Integrates residents rather than segregating by condition
- Stay options
- Offers both short-term rehab and long-term stays
CMS Care Compare
What Families Think
Reviews of Emerald Care are mixed and polarized: several families praise specific caring staff members and warm daily interactions, while others describe serious lapses in basic hygiene care and wound monitoring. The facility has served Yakima County since 1970 and offers both short-term rehab and long-term skilled nursing care.
The Good
- Staff praised by name for compassionate care
- Friendly greetings and communication noted by visitors
- Evening shift staff take time to talk with residents
- Serving the Yakima County community since 1970
The Bad
- One report of showers limited to once per week
- One serious report of unreported wound and delayed care
- One account of denied bathroom access and rude treatment
- No published pricing information available
AI-generated from reviews and community data.
About Emerald Care
Emerald Care is a 24-hour skilled nursing and rehabilitation facility in Wapato, Washington, serving the Yakima County area since 1970. The community offers both short-term rehabilitation stays and long-term care in a small-town atmosphere designed to provide comfort and quality healthcare services.
The facility is staffed by licensed professionals committed to meeting individual resident needs through attentive, compassionate care. Emerald Care focuses on serving those with severe or debilitating physical or mental illnesses who require professional support and supervision. The community emphasizes attention to individual details and maintains a philosophy of integrating residents into the broader care environment rather than segregating them.
The guiding principle at Emerald Care centers on providing outstanding and innovative healthcare while recognizing the importance of each individual and their family. Staff members are dedicated to enhancing residents' health and improving their overall quality of life, with licensed professionals available to address questions and concerns from residents and families.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.3overall · 21 ratings combined
3.3★ on Google (21)
Eli Luna
Mar 2026
Very good care my mother is really happy with the care thanks to Silvia and the staff for everything you guys do !!!
Miriam
Oct 2025
I am very disappointed and angry at the care emerald care has for their patients! I had a family member there for 1 year. In that one year the staff denied bathroom access, did not check for tooth ache, medical care when needed or good treatment as a person. My family member suffered through constant incidents which my family is who noticed and reported it. No staff member reported her wounds or aches. The last incident was on September 6th 2025. My aunt had a severe wound on her foot, a whole the size of a dime to be exact. We asked staff if they noticed they said “they did not know she had such wound” which to me shows they don’t properly shower patients or look at them thoroughly! We took her to the hospital that same day. My aunt received medicine and was sent back to emerald care facility. we checked on her foot October 4th 2025. 2 weeks later and it had gotten worse which was not reported or told to family members by the staff! She was in the hospital for a week and we made the decision to move her facilities. I do not recommend leaving family members at emerald care. They neglect bathroom usage for other patients from what my family has witnessed they belittle them and are very rude! Staff do not report incidents or help better their patients. Staff are supposed to provide therapy and other activities for their patients and my aunt did not receive the proper therapy or care. It is disgusting how the “nurses” treat the patients!!
Chris Delong
Apr 2023
I'm not really sure how I feel about this place yet. One think I find obsurd is that they only allow their clients to take a shower one time a week. I was wishing I could say it wasn't true but it is. I think the staff should be allowed only one shower per week and see how they like it. My family member just started staying here so we'll see how everything else goes.
Mark Ratcliffe
Dec 2022
Emerald care is a great place to stay I’ve been her for about 3 months. The food could be a bit better. Yvette Makes staying here better with her personality and big heart. Evening shift is the best I can tell they care they take the time to talk to me. They deserve a raise. So get sick and come stay at emerald care
Frequently Asked Questions
What types of care does Emerald Care offer?
Emerald Care offers Skilled Nursing / Long Term Care.
Where is Emerald Care located?
Emerald Care is located at 209 North Ahtanum Avenue in Wapato, Washington.
What do families say about Emerald Care?
Reviews of Emerald Care are mixed and polarized: several families praise specific caring staff members and warm daily interactions, while others describe serious lapses in basic hygiene care and wound monitoring. The facility has served Yakima County since 1970 and offers both short-term rehab and long-term skilled nursing care.
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