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Emblem Healthcare

301 East Bethany Home Road, Suite C-278a

4.7(112 ratings)· Phoenix average: 4.3

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Emblem Healthcare, photo 11 / 5

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 2014
Therapy services
Physical, occupational and speech therapy delivered at home
Ownership
Privately owned agency
Medicare certification
Medicare certified since 2014
Social work support
Medical social services offered alongside nursing and therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Emblem Healthcare as a caring, communicative home health team, with therapists and nurses praised for being professional, compassionate and responsive. One reviewer reported a frustrating wound-care experience with order confusion and poor communication, though the agency later corrected it after a nurse change was requested.

What reviewers praise

  • Therapists described as professional, prompt, and compassionate
  • Staff follow up patiently and communicate well
  • Helped family find outside financial resources and support
  • Requests for a different clinician were honored
  • Medicare rates patient care 5.0 out of 5 stars

What reviewers flag

  • One report of wound-care order confusion and wrong bandaging by a nurse
  • One reviewer said office calls initially produced no change
  • One report of visit windows not being shared with family beforehand

AI-generated from reviews and community data.

Emblem Healthcare is a home health agency serving Phoenix, Arizona offering Home Health. Families rate it 4.7 out of 5 across 112 reviews.

About Emblem Healthcare

Emblem Healthcare is a Medicare-certified home health agency serving Phoenix, AZ and has been Medicare certified since 2014. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is privately owned.

Medicare rates the quality of patient care at Emblem Healthcare 5.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Emblem Healthcare

Home Health

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Reviews of Emblem Healthcare

4.7overall · 112 ratings combined

4.7★ on Google (112)

Larry Seals

Sep 2026

via Google ↗ · Report

Most of the care providers were very good. The downside was it was not always the same person, so they did not necessarily know the patients history, or could get to know the patient.. It was also hard dealing with a different person every time, because they would have the patient do different exercises or do them in a different way. The other downside was not having scheduled sessions in advance. They would call the day or evening before wanting to schedule a session for the next day.

Maria Alcala

Sep 2026

via Google ↗ · Report

Emblem Healthcare has greatest therapists<br>(Jana) is one of the best, Thank you Miss Jana, thank you all for the exceptional support during my recovery.

deidre knight

Sep 2026

via Google ↗ · Report

Everyone was really great and I appreciate it all the help. They said I’m doing really good with my therapy. My exercises I met a lot of great people. Everything was great.

verna hegeman

Sep 2026

via Google ↗ · Report

I had excellent people working with me in all areas. I only had one problem with the original PT I had. I asked to have someone else work with me and that worked out beautifully. All the people I worked with were very good and very caring.

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By submitting, you're okay with us and Emblem Healthcare reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Emblem Healthcare is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety76%US 82%

169 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around99%US 83%
  • Patients got better at getting in and out of bed98%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved96%US 85%
  • Patients got better at taking medications correctly99%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations88%US 61%

Service area

Emblem Healthcare reports serving 90 ZIP codes, including Phoenix, Glendale, Scottsdale, Surprise, Peoria, Mesa, Avondale, Buckeye, Gilbert, Goodyear and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037438. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Emblem Healthcare offer?

Emblem Healthcare offers Home Health.

How much does Emblem Healthcare cost?

Emblem Healthcare has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Emblem Healthcare located?

Emblem Healthcare is located at 301 East Bethany Home Road, Suite C-278a in Phoenix, Arizona.

What do families say about Emblem Healthcare?

Emblem Healthcare carries a 4.7 out of 5 rating from 112 Google reviews. Families describe Emblem Healthcare as a caring, communicative home health team, with therapists and nurses praised for being professional, compassionate and responsive. One reviewer reported a frustrating wound-care experience with order confusion and poor communication, though the agency later corrected it after a nurse change was requested. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Emblem Healthcare?

Yes. Emblem Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Emblem Healthcare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Emblem Healthcare?

Submit the Request Information form on this page, or contact Emblem Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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