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Reviews for Embassy of Swanton are sharply divided: several families praise attentive nurses, strong rehabilitation and respiratory care, and a responsive administration, while other reviewers describe serious lapses in basic care such as ignored call lights, skipped showers, and infrequent diaper changes. The facility has been operating for decades and offers a range of skilled nursing and therapy services, but the inconsistency in day-to-day care quality is a recurring theme.
AI-generated from reviews and community data.
Embassy of Swanton is a senior living community in Swanton, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 46 reviews.
Embassy of Swanton is a skilled nursing and rehabilitation facility located in Swanton, Ohio, providing 24/7 care for residents recovering from acute illnesses, surgeries, hospitalizations, or requiring long-term care. The facility has been operating for over three decades and offers both short-term rehabilitation and extended care services in a supportive environment.
The community provides comprehensive skilled nursing care delivered by a team of registered nurses, licensed practical nurses, nursing assistants, and therapists. Assistance with activities of daily living, including eating, bathing, dressing, ambulating, toileting, and hygiene, is available as needed. Residents may dine in their private rooms or join others in the facility's dining area, and daily enrichment activities encourage engagement and social interaction.
Rehabilitation therapy services include physical, occupational, and speech therapy offered seven days a week on both inpatient and outpatient bases. The facility features specialized programs such as pulmonary care led by an onsite pulmonologist for conditions like COPD, pneumonia, asthma, and respiratory failure, designed to reduce rehospitalization and improve quality of life. Wound care services focus on prevention and advanced treatment, with a team of experts identifying risks and implementing preventive measures.
The facility also offers therapy programs utilizing state-of-the-art equipment designed to optimize resident outcomes, decrease pain, enhance healing, and improve function. Each resident's care plan is personalized to support recovery goals, whether that involves regaining mobility and functionality after surgery or transitioning safely back home.
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Help Me Choose3.3overall · 46 ratings combined
3.3★ on Google (46)
S. Partner
Jul 2026
DENYING PATIENT RIGHTS LISTED AT THE FACILITY! TIME TO CALL IN THE STATE! WHY are the Shower chairs for Heavy set residents All Broken? WHY doesn't your Staff listen to their patients? AIDES REFUSE TO GIVE SHOWERS ON DAY & NIGHT SHIFTS ON SHOWER DAYS!! If we could give this institution a 0, we would! DON'T SEND YOUR LOVED ONE HERE!
Albert Bundee
Mar 2026
I can’t say enough wonderful things about Embassy of Swanton. Our family is beyond grateful for the incredible care they provided to my dad. From the moment he arrived, the entire team made sure he was not only well cared for medically, but also treated with kindness, dignity, and compassion. The respiratory therapists were absolutely outstanding—knowledgeable, attentive, and truly invested in his recovery. They took the time to explain everything and made sure he was comfortable every step of the way. The nursing staff was equally amazing. Every nurse we encountered was patient, gentle, and genuinely caring, always going above and beyond to meet his needs and keep our family informed. I also want to highlight the office staff, who were so friendly and helpful throughout the entire process. They made everything smooth and stress-free, always greeting us with a smile and answering any questions we had. Thanks to this incredible team, my dad is now back home and better than ever. We will always be thankful for the compassion and professionalism shown to him and our family. I highly recommend Embassy of Swanton to anyone looking for exceptional care.
Brian Lowe
Mar 2025
Nice facility with a lot of recent improvements to the building. The food is great, better than other facilities in the area. Aides and Nurses are very attentive.
Robin Hacker
Mar 2025
My mother in law was recently admitted and I couldn't be happier with her care. For starters she was sent to another facility by mistake from the hospital and that facility did everything they could to keep her there. The administrator at Embassy worked extra hard to get everything they need from the other facility to get my mother in law over to their facility. After a week long battle with the other facility she was finally able to transfer to embassy. Upon arrival at embassy I explained my expectations for her care. In the previous week she had not been dressed, showered, stood up, or put on the toilet at the other facility and I wanted all of those things to happen every day. I was worried she would struggle to get back on her feet after a week of lying in bed doing nothing. But after explaining all of that to the nursing staff at embassy they far exceeded my expectations. In just 24 hours my mother in law had been standing, toileted regularly, had a bowel movement finally, dressed, and even showered. Thank you to Embassy of Swanton and a big thanks to Sue and Joy!
B
Sep 2024
The rooms have inconsistent temperatures, and doors are often difficult for residents to open due to malfunctioning parts. Aids frequently ignore call lights, neglect showers, and fail to change diapers, resulting in UTIs. Residents have been left on the floor for extended periods, and family members have complained about these issues. Additionally, food supply is often insufficient, leading to unequal distribution and smaller portions. There have been severe cases, including residents retaining 40 pounds of water weight and missed heart doctor appointments for someone with an enlarged heart. Overall, the facility's management and care have been inadequate at best.
6 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2021
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2021
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2021
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Embassy of Swanton offers Skilled Nursing / Long Term Care.
Embassy of Swanton is located at 214 S Munson Rd in Swanton, Ohio.
Reviews for Embassy of Swanton are sharply divided: several families praise attentive nurses, strong rehabilitation and respiratory care, and a responsive administration, while other reviewers describe serious lapses in basic care such as ignored call lights, skipped showers, and infrequent diaper changes. The facility has been operating for decades and offers a range of skilled nursing and therapy services, but the inconsistency in day-to-day care quality is a recurring theme.
Embassy of Swanton had 6 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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