3(20 ratings)· Providence average: 4.1
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Elmwood Home Care is a Medicare-certified home health and hospice agency serving Providence and the surrounding Rhode Island/Massachusetts area. Reviews are sharply mixed: several families and staff praise the caregivers and office team, while other reviewers describe serious lapses in reliability, including missed visits and missing medical supplies.
AI-generated from reviews and community data.
Elmwood Home Care is a home health agency serving Providence, Rhode Island offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.0 out of 5 across 20 reviews.
Elmwood Home Care is a home health and hospice provider serving Providence, Rhode Island, offering care to patients in their homes.
Family experiences with Elmwood vary considerably. Some families praise the field staff as caring and note the office team's responsiveness, one family reported a nurse was dispatched within 24 hours of a fall being reported. Others highlight strong communication and attention to detail in patient care. However, several families describe serious operational failures: missed supply orders that went unaddressed for 10 days, gaps in caregiver coverage lasting 5 days due to internal miscommunication, and staff arrivals without necessary medical supplies. These gaps have left patients without essential support and families frustrated by what they characterize as unprofessional coordination.
Elmwood Home Care holds a 3 out of 5 Google rating based on 20 reviews. Families considering their services should weigh the positive feedback about individual staff members and responsiveness against the documented concerns about supply chain management and scheduling reliability.
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Help Me Choose3overall · 20 ratings combined
3★ on Google (20)
Amy Tirrell
Jun 2026
I have recently just finished employment secondary to moving out of state and I just wanted to thank ALL THE EXTRA SUPPORT AND HELP FROM THE OFFICE SPECIFICALLY FROM MAIRA, Daryl ,Joann ,Jeanette, and out in the field, my coworkers. Haike, Marina, Dino, Tom and KERRI . VERY CARING FIELD STAFF WITH THE PATIENT. WHAT A WONDERFUL COMPANY TO WORK FOR AND I WILL MISS ALL THE OFFICE STAFF AND ROAD STAFF. AMY T
LATIFAH V
Feb 2026
The staff at Elmwood home care are outstanding. From the office team to the caregivers. Highly recommended!!
Erika Jeaneth Ramos
Dec 2025
The worst home care services around. My grandmother was under their care and needed wound care done. Nursing staff showed up multiple times without ANY supplies. They said they “ordered” them, but when we called to ask about the status, we found out after 10 days that they were never ordered. Luckily, I am a nurse and was able to buy the appropriate supplies myself. I don’t understand how a nurse shows up to complete wound care without ANY supplies.
ALYHANA JAE
Jul 2025
The service of this home care agency is unprofessional and distasteful. They left my grandmother without a CNA for 5 DAYS because of misinformation they are sharing amongst themselves. Be cautious when hiring them for your loved ones as they show no compassion or care to neither their clients or their families. Awful company, please do better.
Danielle Crain
May 2025
This agency excels in communication. Quality patient care, and attention to detail. Called to report a fall while in their care and they had a nurse out to check in within 24 hours of the report being filed.
Elmwood Home Care is a Medicare-certified home health agency (certified since 2018). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
273 completed patient surveys, 17% response rate.
Hospital outcomes
How patients did
Service area
Elmwood Home Care reports serving 67 ZIP codes, including Providence, Cranston, Warwick, Pawtucket, Albion, Ashaway, Attleboro, Barrington, Bradford, Carolina and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 417070. National figures are the average across all certified agencies.
Elmwood Home Care offers At-Home Care and Home Health.
Elmwood Home Care is located at 120 Dudley St #201 in Providence, Rhode Island.
Elmwood Home Care carries a 3.0 out of 5 rating from 20 Google reviews. Elmwood Home Care is a Medicare-certified home health and hospice agency serving Providence and the surrounding Rhode Island/Massachusetts area. Reviews are sharply mixed: several families and staff praise the caregivers and office team, while other reviewers describe serious lapses in reliability, including missed visits and missing medical supplies. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Elmwood Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Elmwood Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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