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Elkins Rehabilitation & Care Center

2533 Beverly Pike

3.2(16 ratings)· Elkins average: 4.1

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Elkins Rehabilitation & Care Center, photo 11 / 3

Quick Facts

Total units
111
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
111
Ownership type
Operates as a non-profit organization

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Family reviews of Elkins Rehabilitation & Care Center are sharply mixed: several praise specific caregivers and nurses for compassionate, attentive care, while other reviewers describe serious safety incidents including falls, bedsores, and a fractured foot. The facility's 3.2 average rating reflects this inconsistency in reported experiences.

What reviewers praise

  • Multiple reviewers single out named nurses/aides for exceptional compassion
  • Families say residents are treated with dignity and kindness
  • Staff responsive to resident requests, including meal preferences
  • One reviewer credits chaplain support for emotional care

What reviewers flag

  • One report of bedsores, bruises, and a fractured foot from neglect
  • One report of 15 falls over two years, including a broken shoulder
  • One reviewer described rough handling by a staff member
  • Overall rating (3.2 from 16 reviews) reflects inconsistent care quality

AI-generated from reviews and community data.

Elkins Rehabilitation & Care Center is a senior living community in Elkins, West Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 16 reviews.

About Elkins Rehabilitation & Care Center

Elkins Rehabilitation & Care Center is a 111-bed nursing care and rehabilitation facility in Elkins, West Virginia, offering both short- and long-term care services. As a non-profit organization, the center serves individuals recovering from injuries or illnesses and those who require assistance with daily living.

The facility emphasizes compassionate care and maintains a focus on helping residents live healthy and full lives while they recover or transition through later stages of life. The center's team is dedicated to providing complete care support to ensure residents receive the attention and services they need during their stay.

Types of Care at Elkins Rehabilitation & Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Elkins Rehabilitation & Care Center

3.2overall · 16 ratings combined

3.2★ on Google (16)

Brenda

Jun 2026

via Google ↗ · Report

"I cannot express enough gratitude for the incredible care my mother received at ERCC. From the moment she arrived, we knew she was in the best hands. The entire staff—from the nurses and caregivers to the administrative and support staff—went above and beyond to provide compassionate and professional care. They treated my mother with dignity, respect, and kindness, ensuring her comfort every step of the way. I especially want to thank CheIsey and Alexia for being exceptional caregivers that went beyond basic tasks to improve mom’s quality of life. They are truly a blessing from God. A special thanks to Pastor John for being such a blessing in mom’s life and praying for her. I wholeheartedly recommend ERCC. Our family will always be grateful for their kindness and dedication."

Robert Pratt

Aug 2025

via Google ↗ · Report

For such an extremely tough job - this place is a blessing. No nursing home is perfect but this place does try. I noticed another review mentioning Amy Erdman - she was an absolute god send. My father was there and loved her. I witnessed her on several occasions with other people living there and she was so kind and wonderful to them all. So many loved to hug her and thank her that it made me proud to have my father in there with her watching over him at times. Highly recommended! Both the establishment and the personnel - especially Amy!!

Sherril Ferrell

Feb 2024

via Google ↗ · Report

My mother is living here. She likes it and is treated good. She eats well! If she asks for something The nurses get it for her.

De

Feb 2023

via Google ↗ · Report

15 falls in the first two years. A broken shoulder at age 91 and left to lie in her bed for a full day before being taken to the hospital and when she lay dying, I had to beg for privacy and quiet. If you care about your elderly loved ones, please reconsider. I wish I had.

Donna Wright

Nov 2017

via Google ↗ · Report

My mother was in here for 2 months and they were mean and abusive to her. She suffered a fractured foot, several bruises and bed sores so bad the look like they need stitches. Bed sores are 100% neglect. One nurse slammed mom into the wall. The lady in the next room to mom fell out of the wheelchair. I would think twice before you put your loved one in here. My mom won't be back.

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Government Inspection History

4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 11, 2026Health Complaint3 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

Aug 28, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

Oct 25, 2023Fire Safety StandardHealth Standard12 citations
  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

Jul 27, 2022Fire Safety StandardHealth Standard16 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Elkins Rehabilitation & Care Center offer?

Elkins Rehabilitation & Care Center offers Skilled Nursing / Long Term Care.

Where is Elkins Rehabilitation & Care Center located?

Elkins Rehabilitation & Care Center is located at 2533 Beverly Pike in Elkins, West Virginia.

What do families say about Elkins Rehabilitation & Care Center?

Elkins Rehabilitation & Care Center carries a 3.2 out of 5 rating from 16 Google reviews. Family reviews of Elkins Rehabilitation & Care Center are sharply mixed: several praise specific caregivers and nurses for compassionate, attentive care, while other reviewers describe serious safety incidents including falls, bedsores, and a fractured foot. The facility's 3.2 average rating reflects this inconsistency in reported experiences. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Elkins Rehabilitation & Care Center do on recent health and safety inspections?

Elkins Rehabilitation & Care Center had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Elkins Rehabilitation & Care Center?

Submit the Request Information form on this page, or contact Elkins Rehabilitation & Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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