Zachary Grunberg
Feb 2026
It was my first time visiting Eldercrest and the staff was nothing but wonderful, courteous and accommodating. Patients were happily engaged in activities and therapy. I was extremely impressed!
3.2(49 ratings)
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CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Eldercrest are sharply divided: some families praise attentive rehab staff and a family-like feel, while others describe serious concerns about cleanliness, understaffing, and unkind night-shift aides. The facility is a small, 48-bed skilled nursing and long-term care center in Munhall, PA.
AI-generated from reviews and community data.
Eldercrest Rehabilitation and Healthcare Center is a senior living community in Munhall, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 49 reviews.
Eldercrest Rehabilitation and Healthcare Center is a 48-bed skilled nursing and long-term care facility in Munhall, Pennsylvania. The community serves patients requiring rehabilitation and ongoing nursing care.
Family experiences at Eldercrest vary significantly. Positive visitors consistently praise the rehabilitation staff, nurses, and activities director for attentiveness and genuine care. One family noted the facility was "clean and organized" with management that "went the extra mile" during discharge planning. However, negative reviews raise serious concerns about night-shift staffing and resident responsiveness, one family reported extended wait times for bathroom assistance and described some staff as "downright mean." Additional complaints cite inadequate wound care and overall cleanliness issues, though day-shift personnel are more frequently described as pleasant and helpful.
The facility holds a 3.2 out of 5 Google rating based on 49 reviews, reflecting a split between families satisfied with daytime care and activities and those troubled by evening operations and basic care standards. Prospective families should inquire specifically about night-shift protocols and staffing levels.
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Help Me Choose3.2overall · 49 ratings combined
3.2★ on Google (49)
Zachary Grunberg
Feb 2026
It was my first time visiting Eldercrest and the staff was nothing but wonderful, courteous and accommodating. Patients were happily engaged in activities and therapy. I was extremely impressed!
Amanda Bright
Jun 2025
Very satisfied with the care my family member received from this facility. The staff were friendly and approachable. Management was very attentive to listening to concerns and answering questions. The facility was clean and organized. They went the extra mile to ensure my family member was set up with ongoing care for when time of discharge happened. We never felt left in the dark. 5/5 stars would recommend Eldercrest for your loved ones.
Sandy
Apr 2025
Facility is dirty, smells like strong urine and understaffed. The handful of staff they do have are very rude.They don’t take care of the residents correctly or treat wounds/ infections properly. Do not send your family member here unless you want their health to decline drastically.
Kristyn Woodrow
Sep 2024
My dad stayed at Eldercrest Rehab facility for the past two weeks. I came daily to stay with him... so I saw a lot of the people working there, the activities, and the other residents. The rehab people are excellent! The nurses and staff were also very friendly and helpful. The activities director was also really really good and truly cares about the people. This is a small place, but, maybe because of that, it retains a family feel. The other residents seemed mostly happy, and I met several who were there for their second or third time. This is a solid choice for a loved one to stay, or spend a time of rehab. If I were to say one thing I think they can improve on... a select few of their evening and night aids could be unkind occasionally. But don't let that stop you from all of the good! I highly recommend Eldercrest. Thank you Eldercrest for helping my dad be happy, recover, and come home!
Marie Snyder
Dec 2023
Think again if you want to place your elderly relative here. The day staff was pleasant and helpful but the night staff is absolutely awful . If someone has to go to the bathroom they make the patient wait for at least two hours or more. Some of staff were downright mean to my Mom. The physical therapy people were pretty good but my mom is not at the point she probably should be now. The place could be cleaner also. They don’t clean it on the weekends and it smells like urine most of the time. There were no instructions when discharged too.I would not recommend this place at all.
9 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2026
Provide information about how to apply for and use Medicare and Medicaid benefits.
Severity B of L: potential for minimal harm, patternCorrected Jan 5, 2026
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Severity B of L: potential for minimal harm, patternCorrected Jan 5, 2026
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 15, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2025
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 24, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 24, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 24, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2024
Provide and implement an infection prevention and control program.
Severity H of L: actual harm, patternFound during a complaint inspectionCorrected May 17, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 17, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024
Provide information about how to apply for and use Medicare and Medicaid benefits.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 15, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2023
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Eldercrest Rehabilitation and Healthcare Center offers Skilled Nursing / Long Term Care.
Eldercrest Rehabilitation and Healthcare Center is located at 2600 West Run Road in Munhall, Pennsylvania.
Reviews of Eldercrest are sharply divided: some families praise attentive rehab staff and a family-like feel, while others describe serious concerns about cleanliness, understaffing, and unkind night-shift aides. The facility is a small, 48-bed skilled nursing and long-term care center in Munhall, PA.
Eldercrest Rehabilitation and Healthcare Center had 9 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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