MyLivingChoice

Elara Caring

2 Trap Falls Rd #412

3(8 ratings)· Shelton average: 4.5

Elara Caring — photo 11 / 3

Quick Facts

What Families Think

Elara Caring provides home health and hospice services in Shelton, Connecticut, with reviewers split between highly positive experiences with certain nurses and serious complaints about scheduling and communication. Several families describe unreliable visit times and difficulty reaching staff, while one reviewer praised the compassion and coordination of a specific care team.

The Good

  • Nurses described as kind, professional and compassionate
  • Good communication among nurses covering for one another
  • Nurses arrive informed about patient background and needs

The Bad

  • Multiple reports of nurses arriving late, leaving early, or calling out
  • Several reviewers say phone calls go unanswered
  • One report of neglecting a non-verbal, immobile patient
  • One reviewer says management has not held staff accountable

AI-generated from reviews and community data.

About Elara Caring

Elara Caring is a home health and hospice community in Shelton, Connecticut.

Families rate Elara Caring 3 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3overall · 8 ratings combined

3★ on Google (8)

Melly Ramos

Jul 2026

via Google

I wish I could give this agency a 10 star. I highly recommend them to anyone who is looking for nurse. They have the best nurses who are kind,professional, caring and very compassionate. The nurses are also very good in communicating with one another and that’s a big plus for me. Whenever I get a new nurse to fill in for my assigned nurse they already come in knowing my background and what are my needs and that’s very important for me. I wish I could name all the nurses, because I assure you that they are best. Highly recommend Elara Caring 🙌👍

Jenny Cintron-Dickens

Feb 2024

via Google

My family acquired their services last summer and since we have had nurses, constantly calling out, leave early, and come late regardless of the schedules timing. The nurses are always on their phone and neglect our nephew because he is non-verbal and cannot move. Overall, there is a lack of compassion and humanity in the service rhey provide. We have brought it up to management but have yet to see them hold their employees accountable. Unfortunately, due to the lack of agencies we have no choice but to take what we can get and this is just heartbreaking as well as disappointing.

Erlan Blumenfield

Jan 2023

via Google

The worst place do not go here they go on their own time and never answer phones. A simple text saying I get to you at a certain time will suffice smh

Parker Magle

Sep 2019

via Google

Worst experience of our lives. I would not recommend to anyone.

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