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Elara Caring

2 Trap Falls Rd #412

3(8 ratings)· Shelton average: 4.5

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Elara Caring provides home health and hospice services in Shelton, Connecticut, with reviewers split between highly positive experiences with certain nurses and serious complaints about scheduling and communication. Several families describe unreliable visit times and difficulty reaching staff, while one reviewer praised the compassion and coordination of a specific care team.

What reviewers praise

  • Nurses described as kind, professional and compassionate
  • Good communication among nurses covering for one another
  • Nurses arrive informed about patient background and needs

What reviewers flag

  • Multiple reports of nurses arriving late, leaving early, or calling out
  • Several reviewers say phone calls go unanswered
  • One report of neglecting a non-verbal, immobile patient
  • One reviewer says management has not held staff accountable

AI-generated from reviews and community data.

Elara Caring is a home care agency serving Shelton, Connecticut offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.0 out of 5 across 8 reviews.

About Elara Caring

Elara Caring is an at-home care agency serving clients in Shelton, Connecticut.

Reviewers reported mixed experiences with the agency's nursing staff. Some families praised nurses as kind, professional, and compassionate, noting strong communication among team members. Others cited concerns about scheduling reliability, staff responsiveness, and the quality of care provided to clients with complex needs. One reviewer wrote, "I wish I could give this agency a 10 star," while several families described their experiences as deeply unsatisfactory.

Types of Care at Elara Caring

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • On-Site Nurse (RN)

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Reviews of Elara Caring

3overall · 8 ratings combined

3★ on Google (8)

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Melly Ramos

Jul 2026

via Google ↗ · Report

I wish I could give this agency a 10 star. I highly recommend them to anyone who is looking for nurse. They have the best nurses who are kind,professional, caring and very compassionate. The nurses are also very good in communicating with one another and that’s a big plus for me. Whenever I get a new nurse to fill in for my assigned nurse they already come in knowing my background and what are my needs and that’s very important for me. I wish I could name all the nurses, because I assure you that they are best. Highly recommend Elara Caring 🙌👍

Jenny Cintron-Dickens

Feb 2024

via Google ↗ · Report

My family acquired their services last summer and since we have had nurses, constantly calling out, leave early, and come late regardless of the schedules timing. The nurses are always on their phone and neglect our nephew because he is non-verbal and cannot move. Overall, there is a lack of compassion and humanity in the service rhey provide. We have brought it up to management but have yet to see them hold their employees accountable. Unfortunately, due to the lack of agencies we have no choice but to take what we can get and this is just heartbreaking as well as disappointing.

Erlan Blumenfield

Jan 2023

via Google ↗ · Report

The worst place do not go here they go on their own time and never answer phones. A simple text saying I get to you at a certain time will suffice smh

Parker Magle

Sep 2019

via Google ↗ · Report

Worst experience of our lives. I would not recommend to anyone.

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By submitting, you're okay with us and Elara Caring reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Elara Caring offer?

Elara Caring offers At-Home Care.

Where is Elara Caring located?

Elara Caring is located at 2 Trap Falls Rd #412 in Shelton, Connecticut.

What do families say about Elara Caring?

Elara Caring carries a 3.0 out of 5 rating from 8 Google reviews. Elara Caring provides home health and hospice services in Shelton, Connecticut, with reviewers split between highly positive experiences with certain nurses and serious complaints about scheduling and communication. Several families describe unreliable visit times and difficulty reaching staff, while one reviewer praised the compassion and coordination of a specific care team. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Elara Caring?

Submit the Request Information form on this page, or contact Elara Caring directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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