3.1(10 ratings)· Monroe average: 4.1
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of this home health and hospice provider are sharply divided: several families describe compassionate, dedicated end-of-life care from nurses, aides, chaplains, and social workers, while others report serious breakdowns in communication and response time. The 3.1 rating from a small number of reviews reflects this split between excellent bedside care and frustrating administrative experiences.
AI-generated from reviews and community data.
Elara Caring is a home health agency serving Monroe, Louisiana offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.1 out of 5 across 10 reviews.
Elara Caring is a home health and hospice provider serving Monroe, Louisiana. The company offers nursing, therapy, and end-of-life care delivered in patients' homes.
Family experiences with Elara Caring are notably divided. Those who received hospice care often describe deeply positive encounters, with families highlighting the compassion and professionalism of nursing, aide, chaplain, and social work teams during end-of-life journeys. One family wrote, "They made the last week of my mother's life special." However, other families report frustration with initial contact and care coordination, specifically citing long gaps between enrollment and service delivery, and communication challenges during intake calls.
The inconsistency in reviews suggests that Elara Caring's bedside care can be thoughtful and dignified, while operational and administrative touchpoints sometimes fall short. The company holds a 3.1 out of 5 rating based on 10 Google reviews.
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Help Me Choose3.1overall · 10 ratings combined
3.1★ on Google (10)
Lavelle Reeves
May 2026
After leaving louisiana hospice for their incompetence toward me and my mother , I am so glad I chose Elara. These are the best people to work with. The nurse, aide, chaplain and social worker are the best. They made the last week of my mothers life special. I cant thank them enough
Cat Tolson
Feb 2026
The nurse, PT, and OT who came to my house after I had surgery were professional and nice. However, the person who called me to “explain” my options was rude and talked over me. I finally said (while she was still talking) that if she didn’t be quiet and give me a chance to talk, I was going to hang up. She never quit talking so I hung up. I cannot recommend this company.
Rhonda
Jul 2025
Elara Caring Hospice was a true blessing for our family. The team treated our mother with compassion, dignity, and respect through her entire time under their care. Their support, professionalism, and heartfelt care gave us peace during her journey. I highly recommend them to anyone needing hospice care for a loved one. Love Rhonda & Pam
Danielle Buxton
May 2025
I want to thank everyone at Elara Caring that came out and assisted with taking care of my mom, Yvonne Buxton in her last days. Each and everyone of you were absolutely amazing and caring and I can't thank you enough.
KatieD
Dec 2022
Worst possible hospice care I have ever seen. They came out and signed her up, then nothing until I called and chewed them out, they finally sent a nurse out and she passed away that night. I would not recommend this company at all.
Elara Caring is a Medicare-certified home health agency (certified since 1990). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
258 completed patient surveys, 27% response rate.
Hospital outcomes
How patients did
Service area
Elara Caring reports serving 35 ZIP codes, including Monroe, West Monroe, Bastrop, Bernice, Bonita, Calhoun, Chatham, Choudrant, Collinston, Columbia and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197276. National figures are the average across all certified agencies.
Elara Caring offers Home Health.
Elara Caring is located at 300 Washington St Ste. 303 in Monroe, Louisiana.
Elara Caring carries a 3.1 out of 5 rating from 10 Google reviews. Reviews of this home health and hospice provider are sharply divided: several families describe compassionate, dedicated end-of-life care from nurses, aides, chaplains, and social workers, while others report serious breakdowns in communication and response time. The 3.1 rating from a small number of reviews reflects this split between excellent bedside care and frustrating administrative experiences. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Elara Caring is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Elara Caring directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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