Donna
Mar 2025
Absolutely the worst home health agency I've ever dealt with! I wouldn't recommend Elara Caring to anyone! ☹️👎
1 / 3Quick Facts
What Families Think
Elara Caring in Longview, Texas provides home health and hospice services, and Google reviewers give it an overall rating of 4.4 out of 5 from 46 reviews. Many reviews single out a specific caregiver, Cecilia, for exceptional compassion, while a smaller number of reviewers describe serious negative experiences with management and confidentiality.
The Good
- Caregiver Cecilia repeatedly praised for compassion
- High overall Google rating of 4.4/5
- Reviewers describe staff as kind and considerate
The Bad
- One report of coercion and confidentiality violations by supervisors
- Several reviewers described very negative overall experiences
- One review called it the worst home health agency they've used
AI-generated from reviews and community data.
About Elara Caring
Elara Caring is a home health and hospice community in Longview, Texas.
Families rate Elara Caring 4.4 out of 5 based on 46 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.4overall · 46 ratings combined
4.4★ on Google (46)
Ngoc Nguyen
Feb 2025
Ms. Cecilia is one of the kindest and most compassionate people I know. Her genuine care, empathy, and humanity make all the difference for those in her presence. If you’re looking for someone who truly prioritizes the well-being of others, you’ve found the right place. There’s nothing more comforting than knowing your loved ones are in the hands of someone who truly cares. Thank you, Ms. Cecilia, for making the world a better place!
Bridget Magness
Feb 2025
Cecilia is one of the most hardworking and sweetest individuals I know.
Miguel Nevarez
Feb 2025
Elara caring is one of the most considerate at home care establishments that I have ever worked with, great job to the women in charge Cecilia Garza
Earlena McDonald
Apr 2018
I want to tell you about this home health services who allows there supervisors to go to the patients house and illegally search there house and coherece them into signing false statements , and bad mouth them to others and violate confidentiality all because there worker broke the law by stealing pills from the patient so in order to save face you violate the patients rights and disrespect the patient by telling her to shut up. This is the type of management they have @ Jordan Health Services in Marshall Texas so please check on your family's if they are under care with this company!!!!
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