Donna
Mar 2025
Absolutely the worst home health agency I've ever dealt with! I wouldn't recommend Elara Caring to anyone! ☹️👎
Elara Caring
100 W Hawkins Pkwy Ste B4.4(46 ratings)· Longview average: 4.3
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1 / 3Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Elara Caring in Longview, Texas provides home health and hospice services, and Google reviewers give it an overall rating of 4.4 out of 5 from 46 reviews. Many reviews single out a specific caregiver, Cecilia, for exceptional compassion, while a smaller number of reviewers describe serious negative experiences with management and confidentiality.
What reviewers praise
- Caregiver Cecilia repeatedly praised for compassion
- High overall Google rating of 4.4/5
- Reviewers describe staff as kind and considerate
What reviewers flag
- One report of coercion and confidentiality violations by supervisors
- Several reviewers described very negative overall experiences
- One review called it the worst home health agency they've used
AI-generated from reviews and community data.
Elara Caring is a home care agency serving Longview, Texas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.4 out of 5 across 46 reviews.
About Elara Caring
Elara Caring is an at-home care agency serving clients in Longview, Texas.
Reviews of the agency are mixed. Several reviewers praised the compassion and dedication of staff members, with one noting the agency as "one of the most considerate at home care establishments." However, other reviewers reported serious concerns about supervision, patient rights, and worker conduct, with complaints ranging from alleged theft to violations of confidentiality and improper investigative practices.
Types of Care at Elara Caring
At-Home Care
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Help Me ChooseReviews of Elara Caring
4.4overall · 46 ratings combined
4.4★ on Google (46)
Ngoc Nguyen
Feb 2025
Ms. Cecilia is one of the kindest and most compassionate people I know. Her genuine care, empathy, and humanity make all the difference for those in her presence. If you’re looking for someone who truly prioritizes the well-being of others, you’ve found the right place. There’s nothing more comforting than knowing your loved ones are in the hands of someone who truly cares. Thank you, Ms. Cecilia, for making the world a better place!
Bridget Magness
Feb 2025
Cecilia is one of the most hardworking and sweetest individuals I know.
Miguel Nevarez
Feb 2025
Elara caring is one of the most considerate at home care establishments that I have ever worked with, great job to the women in charge Cecilia Garza
Earlena McDonald
Apr 2018
I want to tell you about this home health services who allows there supervisors to go to the patients house and illegally search there house and coherece them into signing false statements , and bad mouth them to others and violate confidentiality all because there worker broke the law by stealing pills from the patient so in order to save face you violate the patients rights and disrespect the patient by telling her to shut up. This is the type of management they have @ Jordan Health Services in Marshall Texas so please check on your family's if they are under care with this company!!!!
Frequently Asked Questions
What types of care does Elara Caring offer?
Elara Caring offers At-Home Care.
Where is Elara Caring located?
Elara Caring is located at 100 W Hawkins Pkwy Ste B in Longview, Texas.
What do families say about Elara Caring?
Elara Caring carries a 4.4 out of 5 rating from 46 Google reviews. Many reviews single out a specific caregiver, Cecilia, for exceptional compassion, while a smaller number of reviewers describe serious negative experiences with management and confidentiality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Elara Caring?
Submit the Request Information form on this page, or contact Elara Caring directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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