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Elara Caring

1212 W Willow Ave

1(5 ratings)· Duncan average: 4.1

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Quick Facts

Service area
Covers 11 counties across southern Oklahoma
Payment options
Accepts both Medicaid waiver and private-pay clients
Pricing transparency
No published pricing information available

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Elara Caring's Duncan, Oklahoma office provides in-home personal care and Medicaid waiver services, but every available review is highly critical, describing missed or shortened visits, unresponsive supervisors, and families left without scheduled help. No reviewer offered a positive account of their experience with this location.

What reviewers praise

  • Supports Medicaid waiver clients to stay in their own homes
  • Assists with bathing, laundry, chores, and errands
  • Focus on fall and accident prevention for clients
  • Provides companionship to reduce isolation and loneliness
  • Serves both Medicaid waiver and private-pay clients

What reviewers flag

  • Multiple reports of aides leaving before scheduled hours ended
  • Several reviewers describe supervisors as dismissive or unresponsive to complaints
  • One report of two weeks with no caregiver coverage at all
  • One report of staff being called liars over documented issues
  • All available reviews are one-star with no positive accounts

AI-generated from reviews and community data.

Elara Caring is a home care agency serving Duncan, Oklahoma offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and Grocery Shopping and Errands. Families rate it 1.0 out of 5 across 5 reviews.

About Elara Caring

Elara Caring provides personal care services in Duncan, Oklahoma, offering home and community-based care through a Medicaid waiver program designed to help individuals remain independent in their own homes and communities rather than transition to nursing facilities.

The service supports older adults and adults with physical disabilities and other conditions, promoting individual choice and self-direction. Caregivers assist with everyday tasks including bathing, laundry, grocery shopping, household chores, and errands to help clients maintain safety and independence. Services are tailored to meet a wide range of personal needs and individual circumstances.

Elara Caring emphasizes the role of caregivers in preventing falls and accidents, allowing clients to maintain a level of independence within their own homes. The team also provides companionship to foster social interaction and emotional support, helping reduce loneliness and isolation. For family caregivers, the service helps alleviate the burden of caregiving while ensuring their loved ones receive proper care and attention.

The Duncan personal care services team serves a multi-county region including Carter, Cleveland, Garvin, Johnston, Love, Marshall, McClain, Murray, Pontotoc, Pottawatomie, and Seminole counties. Care options can be customized for both Medicaid waiver and private pay clients to meet unique needs.

Types of Care at Elara Caring

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Activities

  • Grocery Shopping and Errands

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Reviews of Elara Caring

1overall · 5 ratings combined

1★ on Google (5)

jess evans

Jun 2026

via Google ↗ · Report

I understand that the elderly get this for free but the people that show up should stay there entire time.. we have had issues with one that is supposed to say an hour and a half and just stays 1 hour and I have texted her boss, which is named Amanda and she states she is there the entire time when we have cameras and can prove otherwise, but she will not respond any further than that. I think it's ridiculous and they should be getting what they pay for. Choose another service because this is ridiculous in the Duncan area

Cathy Wood

Jul 2025

via Google ↗ · Report

Recently my PCA was told that she was going to be written up for not clocking in at my house. Even told that she was committing a federal offense. The problem is that she was at my house standing in front of me when she clocked in. I asked to speak to her supervisor and her supervisor called me a liar, straight up. I tried to explain to them that the satellite system out here does not work properly, a nurse sent to see me was directed to a field a ways from my. Walmart was sent across the street from me. SoonerRide insisted that I was not at my location while I was standing at the door of Weatherford hospital. And still these people would not listen. If that was the only issue, I might have left this alone, but 3 years of crap from their Duncan office has left me quite bitter. My previous PCA had a scheduled vacation that had previously been approved. The office dropped the ball big time on that one as well. I spent 2 weeks without any help what so ever. They didn't even bother to call me to see if I was okay. To say I'm disappointed would be an understatement. People's lives depend on the help they get from this company, and to be ignored, called a liar, and treated like trash is not what I signed up for.

A Ashmore

May 2025

via Google ↗ · Report

Yes ,this company doesn't care about clients at all. Its sad when you can't get aide to come help. When you call to see what's going on, they make excuses and you ask to speak with supervisor and she doesn't do anything either.!!!!!!!!!! This company needs to shut down. Sick of them.

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Frequently Asked Questions

What types of care does Elara Caring offer?

Elara Caring offers At-Home Care.

Where is Elara Caring located?

Elara Caring is located at 1212 W Willow Ave in Duncan, Oklahoma.

What do families say about Elara Caring?

Elara Caring carries a 1.0 out of 5 rating from 5 Google reviews. Elara Caring's Duncan, Oklahoma office provides in-home personal care and Medicaid waiver services, but every available review is highly critical, describing missed or shortened visits, unresponsive supervisors, and families left without scheduled help. No reviewer offered a positive account of their experience with this location. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Elara Caring?

Submit the Request Information form on this page, or contact Elara Caring directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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