Nancy Maes
Feb 2026
Not a good company. I had OT/PT/Nurse scheduled for 6 weeks. Week 4, PT caused a new fracture. I was hospitalized and my recovery would take longer. They never called/they never came back!
1 / 3Quick Facts
- Service area
- Covers six Michigan counties around Brighton
- Operating history
- Serving Michigan patients since 1995
- High-risk monitoring
- In-person visits for high-risk cardiac and sepsis patients
What Families Think
Reviews for Elara Caring in Brighton are sharply split: families who used hospice services often describe deeply compassionate, attentive end-of-life care, while several others report serious lapses in home health care, including missed visits and a medication error.
The Good
- Compassionate, round-the-clock hospice support near end of life
- Staff described as thoughtful and knowledgeable by multiple reviewers
- Sends personalized remembrance cards to grieving families
- Offers physical, occupational, and speech therapy at home
The Bad
- One report of a medication error involving a cardiac patient
- One report of missed care visits for weeks with no explanation
- One report of a PT-caused injury with no follow-up care
- Communication problems reported when trying to end service
AI-generated from reviews and community data.
About Elara Caring
Elara Caring provides skilled home health and hospice services to patients in Brighton, Michigan and surrounding communities across Genesee, Lapeer, Livingston, Saginaw, Shiawassee, and Washetenaw counties. The organization has served Michigan since 1995, bringing care directly to patients' homes rather than requiring facility-based treatment.
The skilled home health program focuses on recovery, rehabilitation, and health education, offering customized care for patients managing chronic illnesses such as heart failure, COPD, and diabetes. Services include physical, occupational, and speech therapy to help individuals regain or maintain independence, along with in-person visits for high-risk cardiac, pulmonary, and sepsis patients.
The hospice program provides individualized, compassionate care for patients with late-stage illnesses, emphasizing comfort, pain relief, symptom management, and quality of life. The care team takes a clinically driven, comprehensive, and holistic approach that recognizes each person as a whole. Emotional, spiritual, and practical support is extended to families and caregivers navigating their loved one's end-of-life journey.
Each patient's care plan is tailored to individual needs and health goals. Receiving care at home reduces stress and anxiety, often leading to increased satisfaction and wellbeing. The added support of in-home care allows for education and early intervention before a crisis occurs, reducing the risk of hospitalization.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
3.2overall · 11 ratings combined
3.2★ on Google (11)
Sarah Sutherland
Apr 2025
It has been one headache after another and I still have yet to get a shower for my father in 4 weeks. No one has answers as to why when I call. I work in home care myself and this has been the worst experience iv had with a home care service. I highly do not recommend.
Carole Cook
Feb 2025
All staff at Elara Caring were very thoughtful, compassionate, kind, & knowledgeable in the care of my husband, until his death in December "2023." Last week, over a year later, I was surprised to receive a beautiful "Thinking of You," card, along with a package of flower seeds from Elera Caring! What a wonderful gesture! It really touched my heart! Thank you so much; you truly live up to your name!! I would highly recommend you!!!
Denise Brown
Jan 2025
Elara Caring Brighton, in home hospice. My 90 year old father passed in our home under the hospice care of Elara Brighton. The Elara staff was caring, professional, prompt and made this time of suffering and pain for both my Dad and our family, better in every way. Near the end, they were coming out to our home day and night bringing whatever was necessary to make my father comfortable and help us deal with his passing. Our journey with hospice began with interviewing 3 separate companies and we feel we definitely made the right choice. It has been just about a year now since Dad passed and today we received a card marking his passing with a seed packet for FORGET ME NOTS. Thank you so much Elara. For those of you thinking about letting your loved ones do hospice at home, I can assure you that Elara will provide everything from bed, to medical aids, medication and emotional support. 5 STARS
Estelle Oliansky
Sep 2022
Nurse called my doc with medication issues but she got my meds wrong. Good thing I called myself, because this is very serious. I’m an open heart surgery patient. When I called to end service, person asked why and when I started explain long, just said yea and hurried off the phone. If you could give it no stars, I would.
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