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Edenbrook Wisconsin Rapids

130 Strawberry Ln

3.4(28 ratings)· Wisconsin Rapids average: 4.1

Edenbrook Wisconsin Rapids, photo 11 / 6

Quick Facts

Total units
80
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
80

What Families Think

Edenbrook of Wisconsin Rapids is a skilled nursing facility focused on long-term care and short-term rehabilitation, emphasizing a family-like, dignified approach to care. No detailed family reviews were provided, so specific experiences beyond the facility's own description and a 3.5-star Google rating (27 reviews) aren't available.

The Good

  • Coordinated care across nursing, rehab, housekeeping, dietary teams
  • Stated focus on dignity and respect for residents
  • Family-like environment emphasized for residents and families
  • Compassionate, attentive staff described in facility materials

The Bad

  • No published pricing information available
  • Google rating of 3.5 suggests mixed satisfaction levels

AI-generated from reviews and community data.

Edenbrook Wisconsin Rapids is a senior living community in Wisconsin Rapids, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.4 out of 5 across 28 reviews.

About Edenbrook Wisconsin Rapids

Edenbrook of Wisconsin Rapids is a skilled nursing facility offering long-term care and short-term rehabilitation services in Wisconsin Rapids, Wisconsin. The community provides post-acute rehabilitation for patients recovering from hospital stays and conditions requiring ongoing medical care.

The facility emphasizes a holistic and personalized approach to care, with a stated focus on creating a family-like environment. Staff members across nursing, rehabilitation, housekeeping, and dietary services work together to support residents throughout their stay.

The community maintains a culture centered on treating residents with dignity and respect, with staff described as compassionate and attentive to the needs of both residents and their families during transitions and difficult times.

Types of Care at Edenbrook Wisconsin Rapids

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Edenbrook Wisconsin Rapids

3.4overall · 28 ratings combined

3.4★ on Google (28)

Allen

Jul 2026

via Google

If I could give them 0 stars I would. Especially Serena the social worker on staff.<br><br>I am deeply disappointed and concerned with the care provided at this facility. The lack of professionalism and basic human empathy here is unacceptable.<br><br>My loved one was left unattended for hours without basic assistance. Call lights are routinely ignored. Simple hygiene and comfort needs are completely overlooked by the staff.<br><br>Getting an update on a patient's condition is nearly impossible. Staff members do not return phone calls. Nurses and administrators constantly deflect responsibility and leave families entirely in the dark.<br><br>When critical issues are brought to management's attention, they are met with excuses rather than solutions. There is zero coordination between the shifting staff.This facility is understaffed, disorganized, and failing in its duty to protect vulnerable patients.<br><br>I strongly advise families to look elsewhere if they want their loved ones treated with dignity and proper medical care.💡

Thomas Burns

May 2026

via Google

Great staff, very friendly and helpful, made rehab go fast.

Randy

Nov 2025

via Google

My mother was a patient here. The main reason for the negative review are two factors;<br>Improper record keeping-<br>1.her discharge papers for her transfer were incorrect and if left uncorrected by ourselves could have lead to a disastrous outcome<br>2. Lack of communication from the facility. I called to let the social worker know that the discharge documents were incorrect. The social worker never returned my call. I later followed up with a director and left a message and never received a return call.<br>Other than these two issues, there was both good and bad care. There were terrific staff members who were very helpful and courteous there were other staff members who were inattentive. There were times when staff responded quickly to a request for help and other times when my mother was left unattended to after calling for assistance.

Karen Meyers

Sep 2025

via Google

Don't even hand you your false teeth before breakfast

Tashana Johnson

May 2025

via Google

My grandmother got discharged from Wausau to this facility, when I tell you the photos they have up are very deceiving!!! I mean very deceiving. Looks nothing like the pictures. Very outdated and unprofessional. She arrived at 2:30 pm and left against medical advice at 5pm central time. They refused to fed her because she missed lunch because she was being transported. When I arrived at the facility I was so disappointed because it looked NOTHING like the pictures. Honestly, I’m happy I took her home. A bird flew into the window while she was standing up to leave. Definitely a sign.

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Government Inspection History

5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 20, 2026Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Jul 25, 2025Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 25, 2025

Feb 26, 2025Fire Safety StandardHealth Standard10 citations
  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedWaiver has been granted

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025

Dec 7, 2023Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

Nov 9, 2022Fire Safety StandardHealth Standard14 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Edenbrook Wisconsin Rapids offer?

Edenbrook Wisconsin Rapids offers Skilled Nursing / Long Term Care.

Where is Edenbrook Wisconsin Rapids located?

Edenbrook Wisconsin Rapids is located at 130 Strawberry Ln in Wisconsin Rapids, Wisconsin.

What do families say about Edenbrook Wisconsin Rapids?

Edenbrook of Wisconsin Rapids is a skilled nursing facility focused on long-term care and short-term rehabilitation, emphasizing a family-like, dignified approach to care. No detailed family reviews were provided, so specific experiences beyond the facility's own description and a 3.5-star Google rating (27 reviews) aren't available.

How did Edenbrook Wisconsin Rapids do on recent health and safety inspections?

Edenbrook Wisconsin Rapids had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Edenbrook Wisconsin Rapids?

Submit the Request Information form on this page to connect with Edenbrook Wisconsin Rapids and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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