Eden Vista Greendale

Lynn Ussel

Jun 2026

via Google ↗

My husband was admitted for a 2 month rehab stay. He was severely neglected, I found him on the floor several times when I came to visit. His pendant was lost and never replaced therefore he could not call for help. I had to leave town for 4 days and when I returned he was in the same clothes, never cleaned up, no teeth brushed and all of his towels were missing from the bathroom. I could go on and on regarding the incidents of neglect. I reported this facility to the State Ombudsman who investigated and found discrepancies. My husband was there less than 20 days. I had to pull him out when I noticed he had an infection from shoulder surgery which started to fester. They charged me $12,000 for 2 full months, just took the money out of my checking account. The State Ombudsman at least required them to refund me $2,000 which by law they had to because he was a resident less than 1 month. The level of neglect was astounding, and yes I did complain to staff and the director, who suddenly was no longer employed there after this incident.

Dale Sutton

Feb 2026

via Google ↗

This is a great place. I have been here about 2 years. They care about you no matter what your personal situation they will help you. The food is very good. The staff is very friendly and helpful they will listen and give you advice on what you could do. What ever you're problem is they will give you the right person to talk to Dale Sutton

Tanka Jahari

Jan 2026

via Google ↗

Wish I could give this place no stars it has been all downhill these past few months my family has been nothing but understanding with this new company and all these new employees constantly seeing new faces. my mothers needs are never met her pendant is never answered. The lack of communication and professionalism is incredibly frustrating for us to deal with. We have already started looking to move her elsewhere she deserves more compassion and care for the money we pay.

Robert

Jan 2026

via Google ↗

Mother was here 2 years and recently passed and the new team was dedicated to making sure she was comfortable and I was always informed since unfortunately I was out of town. Highly recommended with my experience, especially these last 2 weeks as it has not been easy and they really showed how compassionate people are! Thank you Eden Vista and team

Leah Wagner

Jan 2026

via Google ↗

Had an excellent meeting with new team and already seeing changes! Thank you Tina and team for putting my aunt first and communicating with me and my family-almost daily lol, as this is new to us and we appreciate the meeting you set up. The team has been more present than previously and I’m thankful for this. As I read the reviews, this is not the experience that my family and others we know have had at Eden Vista!