Hospice_Nurse_72
Jun 2026
Best Home Health, Hospice, and Home Care agency in the mainland Northwest! The staff love their jobs and it shows in the care they deliver to their patients.
1 / 2Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2012
- Availability
- On-call care available 24 hours, 7 days a week
- Service Area
- Serves Pacific Northwest and Mountain West regions
- Additional Service
- Palliative care offered alongside home health and hospice
- Veteran Policy
- Explicit non-discrimination policy covering veteran status
Home Health Compare
What Families Think
Families describe Eden Health as a home health, home care, and hospice provider whose nurses and therapists build close, personal relationships with patients, often going beyond basic care to coordinate with surgeons and support exhausted family caregivers. Reviewers consistently single out specific staff members for professionalism, compassion, and follow-through during recovery from surgery, wounds, and other serious health events.
The Good
- Reviewers praise specific nurses and therapists by name repeatedly
- Staff described as going above and beyond for patients
- Nurses coordinated directly with surgeons for complex wound care
- Therapists helped with equipment like walkers and compression socks
- Care described as both physically and emotionally supportive
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Eden Health - Home Health, Home Care, Hospice is a home health agency serving Ponderay, Idaho offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 24 reviews.
About Eden Health - Home Health, Home Care, Hospice
Eden Health provides home health, home care, palliative care, and hospice services in Ponderay, Idaho and throughout the Pacific Northwest and Mountain West. The organization's guiding principle is to help patients recover, regain independence, and reach their goals after illness, injury, or chronic disease.
Eden Home Health focuses on recovery and rehabilitation services, while Eden Home Care provides non-medical support and assistance with everyday activities to allow individuals to remain safely at home. Eden Palliative Care addresses the stress and strain of serious or life-limiting illnesses, and hospice care emphasizes quality of life and comfort without hastening or postponing death.
The organization operates with core values of integrity, dedication, and empathy. Care teams are professionally trained and experienced, available on-call 7 days a week, 24 hours a day. Upon referral and admission, Eden completes a comprehensive assessment and develops an individualized care plan tailored to each person's needs, with all care coordinated with physicians and family caregivers as appropriate.
Admission to Eden services is based on willingness and ability to function in a non-institutional environment and never on factors including race, color, creed, sex, age, handicap, communicable disease, veteran status, or national origin. Eden honors veterans and maintains community-focused care standards across its multiple regional agencies.
Types of Care at Eden Health - Home Health, Home Care, Hospice
Home Health
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Eden Health - Home Health, Home Care, Hospice
4.9overall · 24 ratings combined
4.9★ on Google (24)
Anne Wilson
Oct 2025
We’ve been very pleased having Eden as after my husband’s 4 month recovery following major surgery. He required in home health, RN care with Joci was outstanding-she’s very personable, genuinely compassionate & professional where we always felt very confident with her care. It was complicated & quite extensive with drains, dressings, etc.. She went above & beyond by contacting the surgeon’s office for more precise direction, concern, medication & prescription clarification. She identified his limits or progression by checking back & even coming back to our home when his condition diminished where he had to be readmitted to the hospital. She was amazingly perspective & sensed my frustration/exhaustion being his only caregiver. I was overwhelmed, being a senior citizen too so I sincerely appreciated her genuine awareness of how I was doing while caring for my husband-something that seemed to go unnoticed by just about everyone-even family members. (None live near us-the closest is a 10 hour drive) We were also very happy with the PT & OT personnel (Leslie, Jayme to name a few) they were encouraging & upbeat with his improvements at every stage. To summarize, the interaction we had with those care givers in particular, was very satisfactory, with their delightful & pleasant personalities & we both would highly recommend them as in home health providers. They all demonstrated precise, natural trustworthiness & expertise throughout every visit. Something that’s unquestionably comforting and reassuring beyond words.
Mary Livingston
Aug 2025
Patty Plumber is great, she is calm, soothing and takes her time to explain everything. I've been through this before with my dad, wish we could have had Patty then. 5 plus stars
Cindy Ennis
Apr 2025
Eden Health was so helpful when my mom needed temporary home care. The OT and RNS were good. However, Mom's physical therapist, Ryan Neall, was absolutely fantastic. He was professional, kind, and extremely helpful. Ryan made my mom feel very comfortable with a "stranger" coming into her home for 8 weeks. By the end of her therapy, Ryan felt more like family. He was patient and very knowledgeable about the right exercises for Mom. She is still doing 20 minutes twice a day of his prescribed treatments. He also helped in choosing a good chair, putting on compression socks, and even adjusting her walker. Thank you so much Eden Health and Ryan. God bless you!
C.
Mar 2025
We've been with Eden twice for my husband for wound care after he was discharged from the hospital. Kaylee RN was his nurse the first time we used Eden, last year, and she helped him so much. Not only did she make sure he was physically feeling better but she helped him mentally to feel better during an incredibly scary time. We got lucky and got to see Kaylee again this last month and, again, she has been absolutely wonderful. She goes above and beyond for her patients, and she is so great with family members, too. I can not say enough good things about Eden and especially about our Eden RN, Kaylee.
Medicare Quality of Care
Eden Health - Home Health, Home Care, Hospice is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency83%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety82%US 82%
386 completed patient surveys, 33% response rate.
Hospital outcomes
- Discharged to the community87%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around91%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations81%US 61%
Service area
Eden Health - Home Health, Home Care, Hospice reports serving 26 ZIP codes, including Coeur d'Alene, Post Falls, Athol, Bayview, Blanchard, Bonners Ferry, Careywood, Clark Fork, Cocolalla, Dover and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137122. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Eden Health - Home Health, Home Care, Hospice offer?
Eden Health - Home Health, Home Care, Hospice offers Home Health.
Where is Eden Health - Home Health, Home Care, Hospice located?
Eden Health - Home Health, Home Care, Hospice is located at 676 N Triangle Dr in Ponderay, Idaho.
What do families say about Eden Health - Home Health, Home Care, Hospice?
Families describe Eden Health as a home health, home care, and hospice provider whose nurses and therapists build close, personal relationships with patients, often going beyond basic care to coordinate with surgeons and support exhausted family caregivers. Reviewers consistently single out specific staff members for professionalism, compassion, and follow-through during recovery from surgery, wounds, and other serious health events.
Does Medicare cover care from Eden Health - Home Health, Home Care, Hospice?
Yes. Eden Health - Home Health, Home Care, Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Eden Health - Home Health, Home Care, Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Eden Health - Home Health, Home Care, Hospice?
Submit the Request Information form on this page to connect with Eden Health - Home Health, Home Care, Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Eden Health - Home Health, Home Care, Hospice? Claim this listing to update photos, pricing, and details. It's free.
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