MyLivingChoice

Echelon Care and Rehab Center

1302 Laurel Oak Road

4.1(260 ratings)· Voorhees average: 4.3

Echelon Care and Rehab Center, photo 11 / 5

Quick Facts

Total units
240
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
240
Memory Care
Dedicated Memory Loss Unit for dementia residents
Respite Stays
Respite care available before permanent placement
Rehab Therapy
On-site PT helps patients regain walking ability
Short-Term Rehab
Dedicated short-term sub-acute rehab section

What Families Think

Families describe Echelon as a facility where line staff—nurses, aides, and therapists—often go above and beyond for residents, especially in the dementia and rehab units, even though the building itself is dated and in need of repair. Reviewers consistently single out specific caregivers by name for compassionate, attentive care, while also flagging weekend staffing and facility upkeep as recurring concerns.

The Good

  • Staff frequently praised by name for compassionate care
  • Dedicated memory loss unit for dementia residents
  • Rehab therapy team helped patients regain mobility
  • Respite care option before committing to full-time stay
  • Food described as fresh and homemade by some reviewers

The Bad

  • Multiple reports the building is old and needs renovation
  • Several mentions of a treacherous, pothole-filled parking lot
  • One report of rude, slow weekend agency nursing staff
  • Mixed reviews on food quality and temperature

AI-generated from reviews and community data.

Echelon Care and Rehab Center is a senior living community in Voorhees, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 260 reviews.

About Echelon Care and Rehab Center

Echelon Care and Rehab Center is a skilled nursing and long-term care community in Voorhees, New Jersey, with a licensed capacity of 240 residents. It offers both respite care and short-term rehabilitation alongside permanent residency options.

Families consistently praise the attentiveness and responsiveness of management and clinical staff. Multiple reviewers highlighted the warmth and competence of nurses, CNAs, and specialized therapists by name, with one noting that staff were "competent, warm and eager to work out any glitches in care." The Presidential Suite floor is described as bright and welcoming. Physical therapy and dietary support also drew positive mention.

However, some recent reviews raised concerns about facility maintenance, including visible wear in rooms and electrical issues, and reports of inconsistent food quality and temperature. Weekend staffing through agency providers was cited as a source of frustration in at least one account.

Echelon holds a 4.1 out of 5 rating across 260 Google reviews, reflecting a mixed but generally favorable reception.

Types of Care at Echelon Care and Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Echelon Care and Rehab Center

4.1overall · 260 ratings combined

4.1★ on Google (260)

Skysthelimit

Jun 2026

via Google

My mom has been a resident at Echelon for almost 1½ years now. I understand things may change after I write this positive review; however, the good people at Echelon deserve to be recognized. First and foremost, I want to thank the current management of Echelon: Sam, Eva, and Anita. These dedicated individuals always put their residents first and are readily available when issues arise. They listen attentively and find the best possible solutions to accommodate the residents’ needs. Their attentive customer service has eased many of my fears and worries. Nursing, Maintenance, Housekeeping, and Kitchen are the backbone of this facility. The nurses and CNAs have some of the toughest jobs here. While I cannot name everyone, I would be remiss if I didn’t mention Patrice, CeCe, Joel, Chi, and Anita--the Head Nurse from heaven! Joe, the Maintenance Manager, is always kind and willing to help. Eric, Raphael, Jerry, and Clarence are the hardworking bunch from the Housekeeping who have worked diligently to keep this old facility clean and comfortable every day. Kudos to them! The one-of-a-kind Asian Department, led by Grace, helps my mom feel at ease and loved. The staff work hard to make sure the elderly are comfortable. I am especially indebted to Lillian and Amy, who have consistently shown my mother and other residents their remarkable kindness, patience, and compassion. They truly are the unsung heroes!!! The food from the kitchen is actually not awful, as some of the reviews have suggested. On the contrary, the food is quite delicious. Both the American and Asian-style dishes are tasty, fresh, and comparable to good homemade cooking (after all, this is not a Michelin-starred restaurant). You can tell that the chefs put their hearts and souls into preparing these meals. I hope my mom will continue to live comfortably at Echelon, a facility that runs by caring, respectful, and dedicated people--including the front desk staff and the Activities Department! Thank you all for what you do!!! —🙏🏻Sky I do agree with the other reviewers that the potholes in the parking lot need to be repaired and that the facility could benefit from significant updates, especially the Dayroom on the 2nd floor!

Asia Walker

May 2026

via Google

I came from Delaware to visit my great great aunt and the CNAs that I spoke with about my aunt were very friendly, nice and attentive for the most part. Hopefully when I visit again I’ll get to meet her regular aide that takes care of her on a daily basis. Thank you so much for the care you all provide for my aunt !!!!!!

Anna Striano

Feb 2026

via Google

1. This place is dated & falling apart. Wires sticking out of the walls, electric sockets with half way in the wall looking like someone punched the wall in room 508 A. 2. The food is severed most of the time Lupe warm, Coffee tastes days old & usually Lupe warm. I call it prison food. 3. The agency they get their weekend nurses from are rude & horrible, waited over 2hrs for pain meds on a Sunday evening. They also hv no bedside manner, act as if your bothering them if you need anything. 4. I loved the weekday nurses & nurse aids. Millie & Jahar are amazing nurses & are always helpful & care about you as a patient. The Nurse Aids,: Margie,Rose are very nice & always willing to go out of their way to help you. The Head nurse Jackie is also very nice. 5. Layla the D.O.A. is very nice and helped me a lot while I was there. Also Grace I believe she is HR is very very sweet always made sure to come n check on me when she came in to see if I needed anything. She'd often personally go to the kitchen n bring me my dinner to make sure it was what I ordered. 6. Overall I do believe this place needs a lot of help with repairs & better weekend nurses & aids that will care about their patients & not just making the $$. I did hear yrs ago it used to be a good place before they sold it to Echelon. I was there for a week from the 7th of February to th.e 14th of February. Had a total hip replacement surgery on the 5th of February.. I left due to lack of care from the latenight Crew nurse aids.

carol josselson

Jan 2026

via Google

My daughter stayed at Echelon for two weeks in their short term sub acute rehab section. Most importantly, the staff was competent, warm and eager to work out any glitches in care. Special shout outs to Delaney, Jackie, Sharon and Janelle on the fifth floor, Judy and Michaela in PT who got her walking, Jill who helped us with special dietary needs, Mahogany, our social worker and the smiling personable people doing transport and maintenance. Also Grace, the heart and soul of this facility. On the down side, the physical setting is old and in need of renovation. The elevators need an upgrade and the parking lot was treacherous in the recent snowy.icy weather. Being in rehab is difficult. The caring people at Echelon made a positive difference in my daughter’s stay!

No Longer Bound Enterprises LLC

Dec 2025

via Google

My mother has been a resident at Echelon for about a year. She began her journey on the 5th Floor, also known as The Presidential Suite, and it truly lived up to its name. The atmosphere was bright, kind, friendly, and simply grand. After she completed respite care for a few months, I felt confident and at peace making the decision to transition her into full-time residency. After being there permanently for a few months, my mom was moved to the Memory Loss Unit. (Mom has dementia) From time to time, we experienced a few minor issues, but they were always addressed and resolved quickly. Even so, I continued visiting several days a week. As I developed relationships and friendships with the staff, my comfort level grew tremendously. You can genuinely feel that the staff truly loves my mother, and as a daughter, that means everything. A few months ago, we were blessed to meet Ana—my mother’s nurse’s aide—and from that moment on, everything changed for the better. Ana is truly a Godsend. She has far exceeded every expectation I could have ever imagined when it comes to my mother’s care. Because of Ana, I sleep well at night. She has given me a true sense of peace and relaxation, knowing my mother is not just cared for, but genuinely loved. My mom is always clean, dressed in fresh clothes, with her hair done, nails done, and looking well cared for—and so are Ana’s other patients. Ana’s professionalism, consistency, kindness, and loving heart shine through in everything she does. She makes all the difference for me and my family. There are also some truly amazing aides and nurses on the 3rd Floor whom I absolutely adore. While I may not remember everyone’s name, please know that my appreciation is shown and felt. The care on that floor is exceptional. Thank you, Ana, and thank you to the entire 3rd Floor Team for all that you do for my mother. Your compassion, dedication, and love do not go unnoticed. Echelon is truly blessed to have caregivers like you.

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Government Inspection History

6 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 25, 2025Fire Safety StandardHealth Standard19 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2025

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 23, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2025

  • Put firmly secured handrails on each side of hallways.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2025

Feb 5, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2024

Dec 20, 2023Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 29, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

Sep 29, 2023Infection ControlNo citations
Aug 1, 2023Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

Jan 31, 2022Fire Safety StandardHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2022

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Echelon Care and Rehab Center offer?

Echelon Care and Rehab Center offers Skilled Nursing / Long Term Care.

Where is Echelon Care and Rehab Center located?

Echelon Care and Rehab Center is located at 1302 Laurel Oak Road in Voorhees, New Jersey.

What do families say about Echelon Care and Rehab Center?

Families describe Echelon as a facility where line staff—nurses, aides, and therapists—often go above and beyond for residents, especially in the dementia and rehab units, even though the building itself is dated and in need of repair. Reviewers consistently single out specific caregivers by name for compassionate, attentive care, while also flagging weekend staffing and facility upkeep as recurring concerns.

How did Echelon Care and Rehab Center do on recent health and safety inspections?

Echelon Care and Rehab Center had 6 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Echelon Care and Rehab Center?

Submit the Request Information form on this page to connect with Echelon Care and Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Echelon Care and Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

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