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Eaton County Health and Rehabilitation Services

530 W Beech Street

4.3(161 ratings)· Charlotte average: 4.4

Eaton County Health and Rehabilitation Services, photo 11 / 5

Quick Facts

Total units
142
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
142
Medicare rating
Five-Star Medicare Quality Rating
Typical rehab stay
Average rehab stay is 27 days
Specialized therapy
Offers LSVT BIG program for Parkinson's
Financial assistance
Non-profit foundation aids uninsured patients

What Families Think

Reviews for Eaton County Health and Rehabilitation Services are sharply split: several families praise the rehab therapists, cleanliness, and food, while others describe serious lapses in care and communication, including medication delays, unaddressed wound infections, and a case where a resident's rapid weight gain wasn't reported to a doctor. The facility offers short-term rehab and specialized therapy programs alongside long-term skilled nursing care.

The Good

  • Rehab therapists called 'the absolute best'
  • Facility repeatedly described as clean
  • Holds a Five-Star Medicare Quality Rating
  • Specialized Parkinson's therapy (LSVT BIG) offered
  • Massage therapy and acupuncture available
  • Foundation helps under- and uninsured patients

The Bad

  • Multiple reports of serious care lapses: delayed meds, untreated wound infection
  • One report of poor communication about COVID exposure and treatment
  • One reviewer said restricted-diet menus weren't kept up to date
  • One serious complaint alleging neglect contributed to a resident's death

AI-generated from reviews and community data.

Eaton County Health and Rehabilitation Services is a senior living community in Charlotte, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 161 reviews.

About Eaton County Health and Rehabilitation Services

Eaton County Medical Care Facility is a long-term care residence in Charlotte, Michigan, with a Five-Star Quality Rating by Medicare. The community provides individualized care designed to support elderly residents in a compassionate setting.

The facility offers short-term rehabilitation through its Healing & Recovery Center, caring for patients recovering from acute or chronic illness or injury who need intensive therapy before returning home. The average length of stay for rehabilitation patients is 27 days.

Wellness 101 provides comprehensive therapy services including physical, occupational, and speech therapy. The facility also offers specialized programs such as pain management, lymphedema treatment, and LSVT BIG, a specialized program for Parkinson's disease. Additional wellness services include massage therapy and acupuncture.

The community is supported by the Healing & Healthcare Foundation, a 501(c)(3) non-profit organization established to help provide funds for under- and uninsured patients and to enable community members, businesses, and employees to financially support the care services provided.

Types of Care at Eaton County Health and Rehabilitation Services

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Eaton County Health and Rehabilitation Services

4.3overall · 161 ratings combined

4.3★ on Google (161)

Brian Strahan

Feb 2026

via Google

before it had even started. I found that it was not for me. But within the first 3 hours I was asked to have nude pictures of my genital area taken I refused . I asked to use the bathroom and was told NO it was dinner time I am on oxegen and had too short of a oxegen hose to be able to reach the bathroom. A young nurse was willing to help me and was going to get the longer oxegen hose then seconds later an elderly nurse came in and told the younger nurse and myself NO it was dinner time. This could have ended up being a very messy and embarrassing situation. They also had never given me any of my medication and I was two hours behind on them. And I was in extreme pain. We also heard through the grapevine that I left because my insurance would not pay. This is false because my insurance had approved this before I left the hospital. If administration would like to contact me on this matter that occurred on 2/25/2026 my initials are BGS.

Jillie Chloe-Doughie

Oct 2025

via Google

The facility is clean as mentioned. The people are wonderful! Rehab therapists are the absolute best! The food on the Patient menu can be problematic if you’re on restricted type diets and the special diets are not up to date with the related associated foundations. However, there is a really nice little café as you enter the facility and I’m told that many people around this area and in the Eaton County complex go there on a regular basis to eat. All in all, I would be very pleased to be able to give this facility a 5+ Star Rating.

John Hilton

Sep 2025

via Google

Place has multiple covid patients and doesn't notify family of other non covid patients when you ask for explanation you get nothing. My father's surgical wound is infected as per his surgeon visit today when I asked the staff they said they were documenting it but their staff doctors didn't provide any notice to our family and they also didn't provide antibiotics. I would call the care second rate at best. I would not recommend to anyone for any reason.

Donald Perry

May 2024

via Google

My mother received horrible care that I feel led to her death. She had congestive heart failure. She gained 30lbs in 10 days. Dr. Was not contacted but family was called to bring in bigger clothes. Everyday I was told her weight was the same. After the request for bigger clothes, I insisted they weigh her in front of me. She had gained 30lbs in 10 and I asked them to contact Dr. When she left and arrived at the new home, she had covid and mersa. She died in

Gayle Anderson

Apr 2024

via Google

2023 was a rough year for me and I was a short-term patient 3 times in 5 months. I received excellent care. The facility is clean, the employees are kind, and the food is good. I would definitely recommend!

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Government Inspection History

4 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Fire Safety StandardHealth Standard6 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2026

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2026

Dec 20, 2024Fire Safety StandardHealth Standard18 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Provide properly sized and located linen or trash receptacles.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Conform to length requirements for dead end corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Have proper openings in smoke barrier doors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

Aug 9, 2024Health Complaint1 citation
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 10, 2024

Nov 1, 2023Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Nov 28, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023

  • Ensure electrical receptacles or cover plates have distinctive color or marking.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Eaton County Health and Rehabilitation Services offer?

Eaton County Health and Rehabilitation Services offers Skilled Nursing / Long Term Care.

Where is Eaton County Health and Rehabilitation Services located?

Eaton County Health and Rehabilitation Services is located at 530 W Beech Street in Charlotte, Michigan.

What do families say about Eaton County Health and Rehabilitation Services?

Reviews for Eaton County Health and Rehabilitation Services are sharply split: several families praise the rehab therapists, cleanliness, and food, while others describe serious lapses in care and communication, including medication delays, unaddressed wound infections, and a case where a resident's rapid weight gain wasn't reported to a doctor. The facility offers short-term rehab and specialized therapy programs alongside long-term skilled nursing care.

How did Eaton County Health and Rehabilitation Services do on recent health and safety inspections?

Eaton County Health and Rehabilitation Services had 4 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Eaton County Health and Rehabilitation Services?

Submit the Request Information form on this page to connect with Eaton County Health and Rehabilitation Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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