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East Bay Post-Acute

20259 Lake Chabot Road

4.2(72 ratings)· Castro Valley average: 4.4

East Bay Post-Acute — photo 11 / 5

Quick Facts

Total units
91
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
91
CMS Quality Rating
Five-Star Quality Measures rating from CMS
Nearby Hospital
Minutes from Eden Medical Center

What Families Think

Most reviewers describe East Bay Post-Acute as a compassionate rehab facility with attentive nursing and therapy staff who communicate well with families, especially during end-of-life care. One reviewer raised a serious concern about neglect and rapid weight loss, though this appears to be an isolated report.

The Good

  • Rehab and PT staff praised by name repeatedly
  • Strong, consistent communication with families
  • CNAs described as respectful and helpful
  • Successful mobility recovery reported by a patient
  • Compassionate end-of-life support noted

The Bad

  • One report of severe weight loss and neglect
  • One report of below-standard nutrition and hydration care

AI-generated from reviews and community data.

About East Bay Post-Acute

East Bay Post-Acute is a skilled nursing facility in Castro Valley, California, focused on patient safety, wellness, and healing. The facility is conveniently located off Somerset Avenue on Lake Chabot Road, minutes from Eden Medical Center.

The community offers 24-hour licensed nursing care and post-acute rehabilitation services. Patients receive care in a state-of-the-art rehab gym under the guidance of licensed experts, designed to support successful recovery and quick return home. The facility has been recognized by the Centers for Medicaid and Medicare Services as a Five-Star Quality Measures Rated facility, indicating quality care much above average.

East Bay Post-Acute provides a patient-centered care approach with dedicated staff support. The facility features beautiful courtyards and a lobby where patients and families can visit and rest. Staff members are described as compassionate and communicative, maintaining regular contact with families and providing personalized support during rehabilitation and end-of-life care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 72 ratings combined

4.2★ on Google (72)

Bill Pardue II

Apr 2026

via Google

I would not recommend this facility to anybody. My 101 year old dad was abused and due to a nutritional and hydrating program far below standards he lost 21 pounds in three weeks and nobody even tried to reverse the weight loss. He had to be sent to hospital on April 18, 2026. The rehab staff is great headed by Priyanka. They all belong at much better facilities where their talents can shine instead they are overshadowed by the poor performance of others.

Christine McCallop

Feb 2026

via Google

I am deeply grateful for the staffs kind and consistent communication with me during my 75 year old brother's end stage of life. I was 3000 miles away, but they went the extra mile to help me feel as if I was right by his side. His goal was to be rehabilitated, unfortunately his liver damage wouldn't allow this to happen. We spoke daily, this was his favorite place, the best food, the best teck guy to help him with his computer or phone, the best pt group and nurses. He said the pt ladies were gently encouraging and he attended every session for weeks until he couldn't. And when he couldn't even talk anymore, these kind, compassionate ladies would go to his room, call me on his phone and place it on his pillow by his ear so I could talk to him. Because he was on oxygen, they would make sure I could hear his breathing as he would hear me talking.

joseph wynn

Jan 2026

via Google

My experience here has been more than great if I could put it in the words I would say a miracle when I came in I couldn't walk I couldn't do anything by myself but after a month being here and getting myself back together I can walk and I feel 1 million percent better. The staff here is out of this world especially a young gentleman by the name of Connor who goes over and beyond his duties to help families reconnect in very warm and loving environment I would suggested this facility to anyone who needs the acute care they provide.

Cathy Jenkins

Jan 2026

via Google

My name is Cathy Jenkins and my experience at this facility is amazing, and the staff and CNA’s are respectful, especially Erika, Garibay Princess , Udoka are very friendly and helpful CNA nurses as well as Vanessa Wu. They are awesome to communicate with. I love this facility and the other staff members.

Michelle Azpeitia

Nov 2025

via Google

Everyone is very nice and seem to be taking great care of my father. I would like to give a special thanks to Erica G. She was very helpful and welcoming the day my father was transferred here.

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Frequently Asked Questions

What types of care does East Bay Post-Acute offer?

East Bay Post-Acute offers Skilled Nursing / Long Term Care.

Where is East Bay Post-Acute located?

East Bay Post-Acute is located at 20259 Lake Chabot Road in Castro Valley, California.

What do families say about East Bay Post-Acute?

Most reviewers describe East Bay Post-Acute as a compassionate rehab facility with attentive nursing and therapy staff who communicate well with families, especially during end-of-life care. One reviewer raised a serious concern about neglect and rapid weight loss, though this appears to be an isolated report.

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