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Dove Healthcare - Superior

1800 New York Ave

3.7(23 ratings)· Superior average: 3.7

Dove Healthcare - Superior — photo 11 / 2

Quick Facts

Total units
118
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
118
Ownership change
Merged with Dove Healthcare network March 2024

What Families Think

Reviews for Dove Healthcare - Superior are sharply mixed: several families report serious concerns about hygiene, staffing quality, and front-office responsiveness, while one reviewer describes attentive staff and an active activities program. The community offers 24-hour skilled nursing and short-term rehabilitation, but the reported experiences vary widely from family to family.

The Good

  • Staff described as caring toward residents by one reviewer
  • Active recreation department with parties and activities
  • On-site therapy and nutritional services included
  • 24-hour skilled nursing with RNs and CNAs

The Bad

  • Multiple reports of neglectful or inadequate personal care
  • One reviewer said staff never washed his father's face
  • One reviewer described only one competent CNA on staff
  • One reviewer found front-desk staff rude and unhelpful

AI-generated from reviews and community data.

About Dove Healthcare - Superior

Dove Healthcare – Superior is a licensed skilled nursing center in Superior, Wisconsin, offering inpatient and outpatient rehabilitation, post-hospital care, skilled nursing, and long-term and end-of-life care. The facility merged with Dove Healthcare as of March 4, 2024, and is located at 1800 New York Avenue.

The community provides twenty-four-hour skilled nursing care delivered by registered nurses and certified nursing assistants. Care is coordinated with residents' physicians and supported by on-site therapy, nutritional services, recreation, and social services departments to meet both short-term and long-term care needs.

The facility features a full kitchen, laundry area, and new state-of-the-art equipment, along with scenic views. The community prioritizes resident well-being through thoughtful activities and amenities, such as hydration stations and recreational programming designed to support quality of life.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 23 ratings combined

3.7★ on Google (23)

George

Dec 2025

via Google

Please do not bring your family here they do not look after my grandpa besides this one short boy who had a buzz cut the last time I seen him he was literally the only good nurse that watched over my grandpa it’s a disgrace that there is literally only one cna that knows how to actually do their job this place should be investigated

Nicole Dupay

Oct 2022

via Google

This place is wonderful. Full of staff who truly care about resident cares from management to floors. They truly want what is best for the residents and staff. Also, the activities department is always keeping the residents busy with fun parties and activities.

any mouse

Mar 2022

via Google

Went into this facility about two weeks ago to enquire about having my mom come here. I spoke with a Nora who was so rude to my dad and I. She couldn't answer any of my questions. She told me I had to call someone else to ask about openings. It was clear she did not have the time of day for potential customers. We placed my mom at Twin Ports and have been happy with the care and customer service. I would not recommend this place.

Tom Schweiger

Sep 2020

via Google

My father was there for a few days. His care was atrocious. It's clear they never even washed his face, and now he's in the hospital with a mild case of pneumonia. You're pretty lucky I didn't go there, or get an attorney and have you investigated, and shut down.

Scott Thompson

Dec 2018

via Google

Had my dad there for a short time and would never allow any other family members there if I didn't have to. Problem is there are very few choices.

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Frequently Asked Questions

What types of care does Dove Healthcare - Superior offer?

Dove Healthcare - Superior offers Skilled Nursing / Long Term Care.

Where is Dove Healthcare - Superior located?

Dove Healthcare - Superior is located at 1800 New York Ave in Superior, Wisconsin.

What do families say about Dove Healthcare - Superior?

Reviews for Dove Healthcare - Superior are sharply mixed: several families report serious concerns about hygiene, staffing quality, and front-office responsiveness, while one reviewer describes attentive staff and an active activities program. The community offers 24-hour skilled nursing and short-term rehabilitation, but the reported experiences vary widely from family to family.

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