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Diversicare Of Oneonta

215 Valley Road

3.4(55 ratings)

Diversicare Of Oneonta — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Room climate control
One room reportedly lacked central heating/cooling
Billing complaint
Reported insurance billing disputes despite coverage
Belongings issue
Personal items reported missing after a death

What Families Think

Reviews of Diversicare Of Oneonta are sharply mixed: several families describe serious neglect, especially on night shifts, along with concerns about cleanliness, missing belongings, and billing disputes, while others praise specific caregivers and the daytime staff for treating residents like family.

The Good

  • Specific CNAs praised by name for kindness
  • Daytime/first shift staff described as attentive
  • One reviewer called it a great, caring facility

The Bad

  • Multiple reports of neglect during night shift
  • Reports of falls and inadequate assistance with mobility
  • One report of missing belongings after a resident's death
  • One report of billing disputes despite insurance coverage

AI-generated from reviews and community data.

About Diversicare Of Oneonta

Diversicare Of Oneonta is a skilled nursing / long term care community in Oneonta, Alabama. The community is licensed for up to 120 residents.

Families rate Diversicare Of Oneonta 3.4 out of 5 based on 55 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 55 ratings combined

3.4★ on Google (55)

Trinity Delzell

Oct 2025

via Google

This is a great facility with amazing workers who really care for their residents. They go above and beyond to provide for the ones who need them. The team members care for their residents as if they are family and always try their hardest to make them feel as if they are at home.

Eric Ericson

Sep 2025

via Google

These people did awful taking care of loved ones, letting them fall, not properly aiding them in their times of need, they leave it filthy, staff avoidant, not properly doing their part with insurance, and constantly sends harassment bills despite it being covered. This place needs to be investigated before they continue to put loved ones in danger.

Minnie Yancey

Jun 2025

via Google

Poor experience overall. Care was lacking. My father-in-law faced significant limitations. Weekly communication was a challenge. His therapy did not yield results, and now he struggles with mobility. Initial days confined to bed were unacceptable, and dignity was compromised. Overall, I cannot recommend this facility.

Dymd3z

May 2025

via Google

I cannot recommend this nursing facility based on the care my beloved mother received, especially during the night shifts. After her passing,( during the night shift) I was left with many unanswered questions.I would have liked basic information — like her last recorded vitals, the time she was last checked on, and whether any life-saving measures (such as CPR) were attempted — and no one could provide clear answers. To make matters worse, four of my mother’s personal belongings went missing after her death. While I want to give credit to three CNAs (Amy, Alex, and Myra) who consistently treated my mother with kindness and respect, the overall care was inconsistent and often inadequate. I spoke several times with the assistant director of nursing about recurring issues: long response times to call lights, delays in providing breathing treatments, and general neglect of basic needs. My mother was mentally sharp and fully aware, but physically dependent on staff for mobility and personal care. She deserved far better. Another moment that stood out — and not in a good way — was the call I received to inform me of her death. The woman who called was polite, but her tone was far too upbeat for such devastating news. It felt jarring and inappropriate. This experience has been deeply painful, and I share it in hopes that serious improvements will be made for the sake of other families.

Morgan Quick

May 2025

via Google

I wish I had time to write a book about my mother’s 24-hour experience in the East Wing, but I’ll keep it short and simple: the night shift needs to be fired. If you have loved ones in there—GET THEM OUT. The CNAs did not do their rounds, so if you think your loved one is being checked on, they are not. I have to give credit where it’s due—first shift was wonderful, and I can say that with confidence. But the night shift made me sick to my stomach. I have never been so uneasy in my life. I ended up in the hospital from the stress of their neglect. Also I have never been to a nursing home that didn’t have central heating and cooling?! Their sorry excuse for a window unit was also full of mold! *These pictures were taken of my mothers room while no one else was present she did not have a roommate*

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Frequently Asked Questions

What types of care does Diversicare Of Oneonta offer?

Diversicare Of Oneonta offers Skilled Nursing / Long Term Care.

Where is Diversicare Of Oneonta located?

Diversicare Of Oneonta is located at 215 Valley Road in Oneonta, Alabama.

What do families say about Diversicare Of Oneonta?

Reviews of Diversicare Of Oneonta are sharply mixed: several families describe serious neglect, especially on night shifts, along with concerns about cleanliness, missing belongings, and billing disputes, while others praise specific caregivers and the daytime staff for treating residents like family.

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