Direct Health Care, Inc.
7402 University Ave3.5(6 ratings)· Lubbock average: 4.3
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1990
Home Health Compare
Direct Health Care, Inc. is a home health agency serving Lubbock, Texas offering Home Health. Families rate it 3.5 out of 5 across 6 reviews.
About Direct Health Care, Inc.
Direct Health Care, Inc. is a Medicare-certified home health agency serving Lubbock, TX and has been Medicare certified since 1990. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Direct Health Care, Inc. 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Direct Health Care, Inc.
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Help Me ChooseReviews of Direct Health Care, Inc.
3.5overall · 6 ratings combined
3.5★ on Google (6)
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Medicare Quality of Care
Direct Health Care, Inc. is a Medicare-certified home health agency (certified since 1990). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency88%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well92%US 86%
- The team discussed medicines, pain and home safety85%US 82%
134 completed patient surveys, 25% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)14%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around100%US 83%
- Patients got better at getting in and out of bed100%US 83%
- Patients got better at bathing100%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly99%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations54%US 61%
Service area
Direct Health Care, Inc. reports serving 37 ZIP codes, including Lubbock, Abernathy, Anton, Brownfield, Crosbyton, Earth, Idalou, Levelland, Littlefield, Meadow and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 677264. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Direct Health Care, Inc. offer?
Direct Health Care, Inc. offers Home Health.
Where is Direct Health Care, Inc. located?
Direct Health Care, Inc. is located at 7402 University Ave in Lubbock, Texas.
What do families say about Direct Health Care, Inc.?
Direct Health Care, Inc. carries a 3.5 out of 5 rating from 6 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Direct Health Care, Inc.?
Yes. Direct Health Care, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Direct Health Care, Inc.?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Direct Health Care, Inc.?
Submit the Request Information form on this page, or contact Direct Health Care, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Direct Health Care, Inc.? Claim this listing to update photos, pricing, and details. It's free.
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