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Dickson Hollow, photo 11 / 6

Quick Facts

Licensed capacity
20 residents

Wisconsin DHS

Licensed operator
PHW Menomonee Falls Inc
Care continuum
Residents can move between independent, assisted, and memory care
Religious affiliation
Faith-based, nonprofit Presbyterian Homes & Services campus
On-site worship
Full congregation, Living Hope Presbyterian Church, on campus
Pet amenity
Gated dog park included on the property

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Dickson Hollow as a warm, well-run continuum-of-care community where staff are consistently praised for compassion and residents enjoy resort-style amenities. A few reviewers flagged occasional issues like staff turnover, pricing, and one troubling account of neglect in the memory care unit.

What reviewers praise

  • Staff repeatedly described as caring and compassionate
  • Residents can move between independent, assisted, and memory care on-site
  • Wide doorways accommodate power wheelchairs
  • 20-acre campus with pickleball, bocce, and walking trails
  • On-site restaurant-style dining and movie theater
  • Clean, non-institutional feel praised by residents

What reviewers flag

  • Several mentions of staff turnover affecting consistency
  • One reviewer called pricing on the higher side
  • One serious report of neglect and poor treatment in memory care
  • One reviewer noted lack of Title 19 (Medicaid) coverage

AI-generated from reviews and community data.

Dickson Hollow is a senior living community in Menomonee Falls, Wisconsin offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 4.6 out of 5 across 49 reviews.

About Dickson Hollow

Dickson Hollow is an independent senior living community in Menomonee Falls, Wisconsin, operated by Presbyterian Homes & Services. The community offers independent living apartments with contemporary design and amenities, and residents can transition to assisted care or memory care while remaining within the community.

The 20-acre campus features extensive amenities including restaurant-style dining, an on-site movie theater, a library, and a full-fledged congregation within the campus called Living Hope Presbyterian Church. An outdoor amenity park offers bocce and pickleball courts, a putting green, a gazebo, grilling stations, walking paths, and a gated dog park. Most apartments include patios or balconies.

Residents can participate in weekly fitness classes, Bible study groups, and art classes. The community is situated in the suburban setting of Menomonee Falls, offering access to nearby attractions including local restaurants, farmers markets, and baseball games, while maintaining small-town charm alongside woods and trails.

Dickson Hollow is a faith-based community affiliated with Presbyterian Homes & Services, a nonprofit organization where Christian ministry is central to its care approach. The community welcomes all faiths and maintains a commitment to diversity and inclusive living.

Types of Care at Dickson Hollow

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Religious Services
  • Social Activities

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Reviews of Dickson Hollow

4.6overall · 49 ratings combined

4.6★ on Google (49)

V L (Sussex)

Jan 2026

via Google ↗ · Report

Very attractive facility but needs to update signage because the newest apartment was unknown and difficult to find.<br><br>I changed my review from 4-star to 5-star, after speaking with a member of the facility management team.<br><br>Their primary interest was in ensuring that both residents and visitors could find the facility, of course. We also discussed how some roadside address signage might make a big impact on finding the correct building once on site.<br><br>It was refreshing to have a person be so willing to hear some feedback, and I was quite happy to assist.

John Griffin

Dec 2024

via Google ↗ · Report

I went with my girlfriend to visit her grandmother in memory care and was stunned to find a staff member sleeping on the dining room table. I was also not impressed by the way they talked to the residents, it’s no wonder my grandmother in law was having behaviors there with the way the staff treated their residents. Worst memory care EVER!

Salli Stretti

Jul 2022

via Google ↗ · Report

My mother called Dickson Hollow home for 4 years. As I was there quite often I was able to interact with front desk staff, administrative staff, kitchen staff and the care team. The compassion my mother and I felt from all departments was outstanding. As my mothers needs changed everyone was so accommodating. I could go on and on about this facility as our expectations were exceeded at every level.

Laure Evchuk

Jul 2021

via Google ↗ · Report

The building is beautiful. The food and amenities are great. But what sets Dickson Hollow apart is the people. The leadership is supportive and compassionate and the care team is top notch. I highly recommend.

Christina Dagenais

Feb 2021

via Google ↗ · Report

Even though my grandma was only able to call Dickson Hollow home for a short time, it was the absolute best experience my family could have asked for. The staff is friendly, responsive, and compassionate. We knew she was receiving the best care possible, which brought us so much comfort. If you are looking for a senior community for yourself or your loved one, Dickson Hollow should definitely be at the top of your list.

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Frequently Asked Questions

What types of care does Dickson Hollow offer?

Dickson Hollow offers Assisted Living, Independent Living and Memory Care.

Is Dickson Hollow pet friendly?

Yes. Dickson Hollow lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Dickson Hollow located?

Dickson Hollow is located at W156N4881 Pilgrim Rd in Menomonee Falls, Wisconsin.

What do families say about Dickson Hollow?

Dickson Hollow carries a 4.6 out of 5 rating from 49 Google reviews. Families describe Dickson Hollow as a warm, well-run continuum-of-care community where staff are consistently praised for compassion and residents enjoy resort-style amenities. A few reviewers flagged occasional issues like staff turnover, pricing, and one troubling account of neglect in the memory care unit. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Dickson Hollow?

Submit the Request Information form on this page, or contact Dickson Hollow directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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